Operations Support

We are hiring for the position of Operations Support who has 3-4 Years of experience for Andheri location.

*Female Candidates Preferred*

Operations Support:
Coordinate with internal teams (sales, support, technical) for smooth operations.Track and follow up on customer queries, support tickets, and escalations.Maintain updated operational records and documentation.

Client & Team Coordination:
Schedule and manage client meetings, internal team calls, and follow-ups.Assist in preparing reports, presentations, and status updates.Act as the primary point of contact for operational support tasks.

Reporting & Documentation:
Prepare daily/weekly/monthly operational performance reports.Document SOPs (Standard Operating Procedures) and maintain process checklists.

Administrative Support:
Handle basic administrative tasks, such as data entry, filing, and record keeping.Manage operational calendars and assist management with task tracking.

Required Skills & Competencies:-
1. 3-4 years of experience in operations, support, or coordination roles.2. Excellent communication and interpersonal skills.3. Strong organizational and multitasking abilities.4. Good knowledge of MS Office (Excel, Word, PowerPoint).5. Experience working with CRM, ERP, or ticketing systems is preferred.6. Ability to work independently with minimal supervision.7. Strong problem-solving attitude and attention to detail.

Job Types: Full-time, Permanent

Pay: ₹350,000.00 - ₹500,000.00 per year

Schedule:

• Day shift

Application Question(s):

• Where do you stay in Mumbai?
• What is your current salary?
• What is your expected salary?
• What is your notice period?
• How many years of experience do you have?
• Can you come for F2F round?

Work Location: In person