Operations Manager - Warehouse

Role & responsibilities

• Manage day-to-day operations of multiple warehouses / dark stores handling automotive spare parts.
• Lead a team of warehouse supervisors, associates, and support staff across locations.
• Monitor and ensure inventory accuracy, stock reconciliation, and efficient space utilization.
• Coordinate with 3PL providers.
• Track and improve key operational metrics: order TAT, inventory accuracy, dispatch timelines, GRN processing, and cost per order.
• Prepare and manage daily/weekly/monthly MIS reports for management review.
• Optimize processes for inward, stock put-away, picking, packing, dispatch, and returns.
• Oversee SOP adherence, safety, and compliance at all warehouse and dark store locations.

• Liaise with central procurement, sales, finance and customer support teams for operational

alignment.

• Handle escalations and proactively resolve operational bottlenecks.
• Plan and execute warehouse capacity expansion or relocation as required.