Operations Manager

Role Overview:

We are seeking a resourceful and energetic Strategic Ops Program Manager to support the CXO Office in driving high-impact initiatives, optimizing leadership team operations, and improving execution across the organization. This role is ideal for someone with 2–3 years of experience and an MBA in Operations or equivalent, who thrives in a fast-paced environment and is passionate about delivering outcomes.

Key Responsibilities:

Strategic Initiative Management

Lead and support cross-functional strategic projects from planning through execution.

Collaborate with senior stakeholders to define project goals, success metrics, and timelines.

Ensure alignment with company vision and CXO priorities.

Executive Team Time Planning

Coordinate and optimize schedules for C-level executives and leadership team members.

Prioritize engagements based on strategic importance and business impact.

Support in preparation for key meetings, reviews, and offsites.

Execution Enablement

Identify and remove execution bottlenecks across teams and functions.

Develop frameworks and processes to improve operational efficiency.

Drive accountability and follow-through on key decisions and actions.

Business KPI Tracking

Monitor and report on critical business KPIs and strategic goals.

Build dashboards and reporting mechanisms for CXO visibility.

Provide insights and recommendations based on performance trends.

Qualifications & Skills:

MBA in Operations or equivalent postgraduate qualification.

2–3 years of experience in program/project management, strategy, or operations.

Strong organizational and planning skills with attention to detail.

Excellent interpersonal and stakeholder management abilities.

Energetic, resourceful, and outcome-driven mindset.

Familiarity with business performance metrics and executive reporting tools.