Operations Manager - Toys Store

3 - 7 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an experienced and dedicated Operations Manager at Toys Store 19N25, your primary responsibility will be to ensure operational excellence within the store. You will play a crucial role in overseeing daily operations, leading a team of staff members, and aligning store processes with corporate strategies to enhance the customer experience and drive profitability. Your ability to analyze sales reports, manage inventory levels, and maintain strong customer service standards will be essential in optimizing resources and staying ahead in the competitive toys retail market. Key Responsibilities: - Oversee daily store operations to ensure efficiency and effectiveness in all processes. - Manage and mentor store staff to foster a positive and productive work environment. - Develop and implement operational policies and procedures in alignment with company objectives. - Monitor inventory levels and manage stock replenishment to meet consumer demands. - Ensure compliance with health and safety regulations and company standards. - Analyze sales reports and consumer trends to drive store profitability goals. - Coordinate and execute promotional campaigns and in-store events as directed. - Identify areas for improvement and make recommendations to senior management for operational efficiencies. - Maintain strong customer service standards to enhance consumer satisfaction and loyalty. - Manage vendor relationships to ensure timely product deliveries and quality standards. - Prepare and manage budgets, controlling expenditures to optimize financial performance. - Lead and participate in staff training sessions to elevate store operational expertise. Qualifications Required: - Bachelor's degree in business administration, retail management, or related field preferred. - Proven experience in a retail setting with a focus on operational management. - Strong leadership skills and the ability to inspire and manage a diverse team. - Exceptional organizational skills and attention to detail for daily store operations. - Excellent communication and interpersonal skills with a customer service focus. - Ability to analyze complex operational issues and develop practical solutions effectively. - Proficiency in inventory management software and retail business systems. (Note: Additional details about the company were not provided in the job description.),

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