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Operations Manager/ Sr Manager ( Merchant Channel)

4 years

2 - 6 Lacs

Noida

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

mobile payments network coordination management onboarding design deployment reports audit excel reporting collaborative technology support data lending

Work Mode

On-site

Job Type

Part Time

Job Description

About Us :
Paytm is India’s leading mobile payments and financial services platform. As the pioneer of QR- based mobile payments, our mission is to empower millions of small and large businesses across the country by enabling digital commerce and financial inclusion through technology.

About the Role:
We are looking for a detail-oriented and execution-driven professional to manage offer roll-
outs across our network of existing merchants. This role requires close coordination with
internal teams, strong project management skills, and a results-focused approach to ensure
campaigns go live on time and deliver impact.

Key Responsibilities:
  • Collaborate with the merchant onboarding team to execute offers across eligible existing
merchants.
  • Align with merchant team stakeholders to identify, verify, and finalize the list of merchants for
each campaign.
  • Coordinate with the design team to obtain creatives and ensure accuracy in deployment.
  • Oversee deployment activities, ensuring timely execution across all identified merchant
locations.
  • Track campaign deployment progress and prepare regular status reports for stakeholders.
  • Identify and escalate any bottlenecks to ensure smooth execution of offers.
  • Maintain comprehensive records of deployments for audit and performance analysis.

Skills That Will Help You Succeed
  • 4–5 years of experience in sales ops, Program Management, Campaign execution
  • Strong coordination and stakeholder management skills.
  • Excellent attention to detail and organizational abilities.
  • Proficiency in MS Excel, Google Sheets, and basic reporting tools.
  • Ability to work under tight deadlines and manage multiple campaigns simultaneously.

Education: Any Graduate or MBA is preferred.

Why join us: A collaborative output-driven program that brings cohesiveness across
businesses through technology. Improve the average revenue per user by increasing the
cross-sell opportunities. A solid 360 feedback from your peer teams on your support of their
goals. Respect is earned, not demanded, from your peers and manager.

Compensation: If you are the right fit, we believe in creating wealth for you
With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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