Operations Manager, Mumbai

Job Description

Role: Operations Manager Experience: 3+ years Salary: Up to 7.5 LPA + Incentives ___________________________________ Role Overview The role is with one of our partners in Mumbai. The organization works with nonprofits to provide strategic support to fundraising initiatives. Roles & Responsibilities Overseeing the Operations team Responsible for NGO onboarding, NGO/Donor Support and renewals NGO partnerships management to increase volumes from existing customers. Identifying bottlenecks in current processes, strengthening the ops processes, efficiency, and ops compliance process. Managing and building teams as necessary for replacement or growth, overseeing all operations activities. Directly handling NGO communications, escalations and partnerships Overall, bringing continuous process improvement and increasing efficiency in the process. Qualifications Any graduate with 3 to 5 years of experience. MBA candidates are preferred. Experience should be significantly more in operations, preferably document-based operations or financial operations. Good Communication skills Excellent Excel skills. Ability to work with substantial amounts of data, demonstrating strong analytical skills. Strong leadership and management skills to motivate and lead teams effectively. Excellent organizational and problem-solving abilities, capable of critical thinking and creative problem-solving. This role will require significant multitasking. Demonstrated process improvement in previous roles with a proven track record of successful implementation. Hiring Note : Applications will be reviewed on a rolling basis. This job is first posted on May 8, 2025, on GroundZeroJobs.Org For any questions, ping us on WhatsApp Chat helpline: +91-8058331557 Show more Show less