Operations Manager-Hospital

1. Operational Management

• Oversee all hospital operational areas including clinical services, general administration, housekeeping, security, facilities, and biomedical support.
• Ensure optimal utilization of hospital resources including staff, equipment, and infrastructure.
• Monitor performance and ensure delivery of services in line with set quality benchmarks and NABH accreditation standards.

2. Clinical Operations & Patient Care

• Collaborate with medical, nursing, paramedical, and allied staff to ensure high standards of patient care and service delivery.
• Supervise support services including diagnostics, pharmacy, OT, ICU, emergency, and IPD/OPD functions.

3. Compliance & Quality

• Ensure adherence to all statutory compliances including clinical, legal, fire safety, and municipal regulations.
• Drive quality improvement programs and support NABH implementation and periodic audits.

4. Business Development & Marketing

• Coordinate with the corporate business development and sales teams to execute marketing and promotional initiatives.
• Plan and conduct brand-building activities, camps, and outreach programs to increase patient footfall.

5. Revenue & Financial Oversight

• Work closely with the finance and accounts team to monitor budgets, manage costs, and achieve revenue targets.
• Support pricing strategy, billing audits, and timely collections to ensure financial health of the unit.

6. HR & Administration

• Coordinate with the HR department to ensure proper staffing, training, performance management, and employee satisfaction.
• Lead and manage cross-functional teams including technical, clerical, service, and maintenance staff.

7. Legal & Ethical Standards

• Uphold ethical medical practices and promote a culture of honesty and transparency.
• Represent the hospital in medico-legal cases and ensure proper documentation and timely reporting.

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹75,000.00 per month

Benefits:

• Leave encashment

Schedule:

• Day shift

Ability to commute/relocate:

• Doraha, Punjab: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your Current Salary
• What is your Expected Salary
• Expected Joining

Education:

• Master's (Preferred)

Language:

• Punjabi (Required)

Work Location: In person

Expected Start Date: 01/07/2025