Operations Manager

Job Summary

Operations Manager

Key Responsibilities

• Operational Management:

  Oversee end-to-end operations, ensuring efficient workflow from procurement to service.

• Staff Supervision & Training:

  Recruit, train, and manage cafeteria staff to maintain high service standards.

• Food Quality & Hygiene Compliance:

  Ensure strict adherence to food safety regulations and hygiene protocols.

• Inventory & Vendor Coordination:

  Manage stock levels, coordinate with suppliers, and ensure timely procurement of packaged and fresh food.

• Customer Experience:

  Address customer feedback and continuously improve the dining experience.

• Financial Oversight:

  Track expenses, manage budgets, and ensure cost-effectiveness in operations.

• Technology & Automation:

  Implement and oversee POS systems, RFID payment solutions, and operational software for efficiency.

• Expansion Support:

  Assist in the transition from packaged food to fresh meal offerings, optimizing processes along the way.

Requirements & Qualifications

• Bachelor's degree in

  Hotel Management, Business Administration, or a related field

  preferred.

• 3+ years of experience

  in operations management within the F&B, hospitality, or cafeteria industry.
• Strong knowledge of

  food safety regulations and compliance standards.

• Excellent leadership, communication, and team management skills.

• Experience in

  vendor management, cost control, and inventory oversight.

• Ability to work in a

  fast-paced environment

  and solve operational challenges efficiently.
• Familiarity with

  RFID-based payment systems and POS software

  is a plus.
• Proficiency in

  MS Office and operational reporting tools.

What We Offer

• Competitive salary and performance-based incentives
• Opportunity to be part of an exciting expansion phase in Panvel
• A dynamic and supportive work environment
• Career growth opportunities within YesChef

How to Apply

If you are a passionate and detail-oriented professional looking to make a difference in the cafeteria industry, wed love to hear from you!

Send your resume to recruitment@dpspanvel.com