Operations Manager

5 - 10 years

7 - 12 Lacs

Posted:None| Platform: Naukri logo

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Job Type

Full Time

Job Description

The Operations Manager is responsible for overseeing the daily operations of our organization, ensuring efficiency, productivity, and compliance with established policies and procedures. The role involves managing teams, optimizing processes, and driving operational excellence across various departments. The ideal candidate has 5-10 years of experience in operations management, a strong analytical mindset, and a proven track record of improving operational efficiency.
Objectives of this role
  • Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
  • Develop, implement, and maintain quality assurance protocols
  • Increase the efficiency of existing processes and procedures to enhance the company s internal capacity
  • Ensure that operational activities remain on time and within budget
  • Track staffing requirements, hiring new employees as needed
  • Oversee accounts payable and accounts receivable departments
Responsibilities
  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
  • Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Partner with cross-functional teams to improve proprietary tools and systems
  • Work closely with legal and safety departments to ensure that activities remain compliant
  • Oversee materials and inventory
  • Conduct budget reviews and report cost plans to upper management
Required skills and qualifications
  • 5-10 years of proven success in an operations management role
  • Strong skills in budget development and oversight
  • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
  • Proficiency in conflict management and business negotiation processes
  • Knowledge of business productivity software and an aptitude for learning new applications
Preferred skills and qualifications
  • Bachelor s degree (or equivalent) in operations management, business administration, or related field
  • Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
  • Strong IT skills, including database development
  • Multiple years of financial and account reporting experience
  • Ability to communicate in more than one language

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