Job
Description
About The Role :
Job TitleOperations Manager, AVP
LocationJaipur, India
Role Description
VP is responsible for upholding the profitability and values of an organization by leading business operations. Their duties include consulting with senior leadership personnel to determine business goals or initiatives, visiting with Directors or Department Managers to relay information about company needs and reviewing operational data to make inferences about their organization’s success.VP should have command on the business domain and should be familiar with Investment banking concepts specifically related to German markets/European markets.
Domain knowledge on one or multiple sub-domains is preferred. Major domain areas listed below:
Asset Services e.g., Corporate Actions, Reconciliations- Income/StocksTrade Processing- Trade Lifecycle, Settlements(Matching/Fails), Non Trades, Cancellation and CorrectionsTax Services- International Tax Reclaims, Compensation Tax Processing (
Abgeltungssteuer), US Tax reportingOperations Control- Securities activation
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,Best in class leave policy.Gender neutral parental leaves100% reimbursement under childcare assistance benefit (gender neutral)Sponsorship for Industry relevant certifications and educationEmployee Assistance Program for you and your family membersComprehensive Hospitalization Insurance for you and your dependentsAccident and Term life InsuranceComplementary Health screening for 35 yrs. and above
Your key responsibilities
Strategic PlanningDevelop and implement operational strategies aligned with the bank’s overall goals and objectivesPerformance MonitoringEstablish and Deliver Key Performance Indicators (KPIs) to measure operational performance, track progress and identify areas for improvementsBAU DeliveriesEnsure excellent business deliveries by monitoring service quality, addressing issues and complaints and implements measures to enhance the overall business qualityProcess ImprovementIdentify areas for operational efficiencies through automation, process reengineering and digitization initiativesRisk ManagementAssess and mitigate operational risks, develop contingency plans, and ensure compliance with regulatory requirementsTeam ManagementSupervise and lead a team of operations Manger and staff, provide guidance, and foster a culture of collaboration and high performanceBudgeting and Cost ControlDevelop and mange budgets for operations, monitor expenses and identify cost-saving opportunitiesTechnology and SystemsOversee the implementation and maintenance of technology systems to support operational processes and ensure data securityRelationship ManagementCollaborate with internal Stakeholders such as Senior Management, risk and compliance teams, and other departments to ensure operational alignment and effective communicationRegulatory ComplianceStay updated on banking regulations, policies and ensure operational processes adhere to all legal and regulatory requirementsBusiness Continuity PlanningDevelop, Follow, and implement plans to mitigate Operational disruptions and ensure business continuity in the event of crisesReporting and AnalyticsMonitor operational metrics, generate reports, and provide data-driven insights to Senior Management regularly for informed Decision MakingTransitions & TransformationsManage the Operational impact of Organizational changes for all market driven and client driven changes. Ensure all transformations are successfully absorbed with no service disruptionTalent DevelopmentIdentify Skill gaps, provide training and development opportunities for operations staff and foster a culture of continuous learningStakeholder CommunicationEffectively communicate operational updates, challenges and strategic initiatives to Senior Management, Council Members and Other stakeholdersQuality AssuranceImplement quality control processes and standards to ensure accuracy, compliance, and adherence to Service Level AgreementsTeam DevelopmentRecruit, hire, train and mentor operations manager and staff members providing guidance and support for their professional growthPerformance ManagementSet performance objectives, conduct performance evaluations, provide constructive feedback, and address any performance issues within the teamWorkforce PlanningAssess staffing needs, develop staffing strategies an create succession plans to ensure adequate staffing levels and talent pipelineEmployee EngagementFoster a positive work environment, promote employee satisfaction and engagement, and implement initiatives to enhance employee moraleDiversity and InclusionPromote diversity and inclusion within the operations team, fostering an inclusive work environment that values different perspectives and experiences
Your skills and experience
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience. Bachelor's degree in Commerce is preferred.Master’ degree in Commerce or business administration from reputed institute would be an added advantage.German Language certification from premier Institute (Preferred)15+ years of overall experience7-8 years of leadership experienceExperience working with international clients preferably with Banking captive or 3rd party organizations.
Other Qualifications
Excellent Inter-personal and Public Speaking SkillsProven Strategic Planning and Budgeting ExperienceStrong sense of TeamworkSense of Risk ManagementDesign, creativity, and problem-solving skillsIntegrity, ethical standards, and sound judgmentExcellent command on MS Office skills particularly MS Excel and Power pointHuman relations skills to select, develop, mentor, discipline, and reward employees
Additional requirements
Flexible to business travelFlexible to relocate to DB India work locations as per business needs
