Operations Intern

As an Operations Intern, you will play a vital role in ensuring smooth day-to-day operations. Your responsibilities will include supporting backend execution, managing documentation, and coordinating with various stakeholders to ensure the team runs efficiently. From structuring internal workflows to managing vendor relationships, your assistance will help the operations team stay organized and on track. - Assist in structuring Standard Operating Procedures (SOPs) and internal workflows using tools like Notion and Google Sheets. - Maintain trackers for team deliverables, timelines, and escalation points to ensure nothing falls through the cracks. - Manage external vendors or freelancers for timely delivery. - Document minutes of meetings and follow up on action items to ensure progress is made. - Coordinate internal and external meetings, prepare agendas, and summaries. - Support the management of event and activation planning checklists to ensure organized and smooth execution. - Update backend systems like Airtable, Slack, Asana, and Odoo to ensure data integrity and smooth information flow. Key performance indicators for this role include: - Operational clarity through efficient documentation and process management. - Timely reporting with regular updates and tracking of team deliverables. - Team dependency reduction by streamlining operations and clear workflows. To be successful in this role, you must possess: - Strong organizational and documentation skills. - Familiarity with tools like Airtable, Notion, Google Sheets, Asana, and Slack. - Strong communication skills (both written and verbal). - Ability to work collaboratively with cross-functional teams and manage multiple tasks effectively. Preferred qualifications include previous experience in an operations or project management role and the ability to quickly learn new software tools and systems. As a culture fit, you should be: - Detail-oriented and organized. - Collaborative and team-oriented. - Proactive and solution-driven. - Adhere to SOPs and processes. This role is onsite in the Lucknow office with work timings from 9:30 AM to 6 PM, Monday to Friday in the office, with Saturdays as work from home. You will be reporting to the Specialist, Business Excellence, and the stipend offered is up to 5-8K with a Certificate of Completion.,