Operations/ HR Manager

We are seeking a proactive and experienced Operations Manager to oversee the day-to-day functioning of all departments and ensure smooth coordination across the organization. This role will act as the second-in-command to the Managing Director, taking charge of operations, supervising department heads, driving execution, and maintaining overall efficiency. The ideal candidate should possess strong leadership, strategic thinking, and decision-making skills, and should be capable of steering the company effectively in the absence of the MD.

Key Responsibilities:

• Supervise and coordinate the activities of all departments including Sales, Accounts, Warehouse & Logistics, Project Execution, and Admin & HR.
• Act as the primary point of communication between department heads and the Managing Director.
• Monitor department performance, set goals, and implement KPIs to drive productivity and accountability.
• Identify operational inefficiencies and implement process improvements across functions.
• Ensure smooth workflow, effective delegation, and adherence to company policies and timelines.
• Facilitate effective inter-departmental communication and problem-solving.
• Review and approve project plans, reports, budgets, and schedules.
• Represent the MD in meetings and decision-making when the MD is unavailable.
• Oversee recruitment, training, and team development in coordination with HR.
• Lead regular reviews and planning meetings with department heads to ensure alignment with business objectives.

Required Skills & Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA preferred).
• Minimum 5–8 years of experience in operations or general management roles.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and conflict resolution abilities.
• Ability to work under pressure and make sound decisions independently.
• Proven experience in managing cross-functional teams and driving results.
• Strong analytical mindset and familiarity with process improvement strategies.

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Ability to commute/relocate:

• Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• This is an immediate recruitment. Are you able to join immediately?
• What is your current salary?

Education:

• Master's (Preferred)

Experience:

• Operations management: 5 years (Preferred)
• Human resources management: 3 years (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person