Operations Executive

2 - 4 years

2 - 4 Lacs

Posted:17 hours ago| Platform: Naukri logo

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Work Mode

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Job Type

Full Time

Job Description

CAR RENTAL INDUSTRY ONLY

Fleet Management

  • Monitor availability, allocation, and utilization of cars.
  • Ensure timely maintenance, servicing, and cleanliness of all vehicles.
  • Manage vehicle registration, insurance, and compliance records.
  • Track vehicle wear and tear and schedule timely replacements.

Customer Service & Relationship Management

  • Ensure smooth check-in and check-out processes.
  • Address customer queries, complaints, and feedback.
  • Assist with billing issues, damages, or disputes.
  • Maintain high levels of customer satisfaction.

Team & Driver Coordination

  • Schedule and assign drivers based on bookings.
  • Monitor driver punctuality, grooming, and behavior.
  • Conduct periodic training for drivers on safety and service etiquette

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