Operations Executive

NIIT

2 - 6 years

3 - 6 Lacs

gurugram

Posted:-1 days ago| Platform:

Apply

Skills Required

sql data validation analytical ability power bi coordination branch operations multitasking helpdesk support troubleshooting mis reporting power query student engagement academic operations database ms sql server operations analytical thinking operations management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Requirements

Strong knowledge of
MS SQL Server (mandatory)
35 years experience in academic operations, exam management, or technical support (preferably NIIT)
Hands-on with
eNCORE/IEB Fusion Lite (Student Management System)
&
NAS (Assessment System)

Key Responsibilities

Examination Operations
Scheduling, monitoring, audits, grading key management via NAS
eNCORE/IEB Fusion Lite Management
– Student lifecycle, course setup, global education center support
Helpdesk Support
– First-line support for NAS/eNCORE/IEB Fusion Lite issues; IT escalation
Course & Product Management
– Course launches, assessment prep, courseware (NIIT/vendor)
Certificate Processing
– Student certificate requests, printing, issuance
Data & Reporting
– SQL-based troubleshooting, validation, MIS dashboards in Excel/Power Query/Power BI
Stakeholder Coordination
– Work with extended academic teams, vendors, and 20+ centers worldwide

Required Skills

MS SQL Server expertise
Proficiency in
eNCORE/IEB Fusion Lite & NAS
Strong MS Excel (Power Query certification preferred)
Excellent organizational & stakeholder management skills
Ability to manage multiple exams, courses & student support simultaneously

Qualifications

Graduate (mandatory); Postgraduate in Operations/Administration preferred
2–3 years’ experience in examination operations/academic support
Exposure to vendor management & global coordination

More Jobs at NIIT

Senior Training Coordinator-II

Gurgaon, Haryana, India

Experience: Not specified

Salary: Not disclosed

Senior Training Coordinator-II

Gurgaon, Haryana, India

Experience: Not specified

Salary: Not disclosed

Senior Training Coordinator-II

Gurgaon, Haryana, India

Experience: Not specified

Salary: Not disclosed

Quality Auditor I

Delhi, Delhi, India

Experience: Not specified

Salary: Not disclosed

MIS Internship

Gurugram, Haryana, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.