Operations Executive

Job Description

We are seeking a detail-oriented Operations Executive to support our multi-channel retail business spanning B2B, retail, and e-commerce operations. This role is ideal for freshers or professionals with early experience who are eager to learn various aspects of business operations while managing essential day-to-day tasks across different sales channels. **Key Responsibilities:** Order Processing and Tracking: * Monitor and track orders across all channels (B2B, retail stores, and e-commerce platforms) * Maintain accurate order status records and coordinate with logistics partners for timely deliveries * Support the order fulfillment process from receipt to dispatch across different channels Data Management and Reporting: * Create and update operational spreadsheets for daily tracking and business reporting * Maintain sales and inventory data across multiple channels * Assist in preparing periodic reports for different business verticals Channel Support: * Update product information, prices, and inventory across various sales channels * Support B2B client requirements including order processing and documentation * Assist in maintaining retail and online channel compliance Operational Coordination: * Coordinate with warehouse teams to ensure smooth order processing * Liaise with different departments (sales, warehouse, accounts) for day-to-day operations * Support in resolving operational queries from various stakeholders **Required Qualifications:** * Bachelor's degree or equivalent experience * 0-2 years of experience in business operations or related field * Strong proficiency in MS Excel/Google Sheets * Excellent attention to detail and organizational skills * Strong communication skills in both written and verbal English **Growth Opportunities:** * Develop comprehensive understanding of multi-channel retail operations * Learn various aspects of B2B and retail business management * Opportunity to specialize in specific areas like channel management, B2B operations, or supply chain