JD Ops Executive - CD Key responsibilities would be as follows: Engage with customers across social media platforms (Instagram, LinkedIn, Facebook, etc.) by responding to DMs and comments in a timely, brand-aligned manner. Make outbound calls to resolve order issues related to undelivered or non-shipped items due to pincode errors or NDR (Non-Delivery Reports). Process customer refunds accurately and within defined SLAs Assist the support team with ad-hoc operational tasks as per process requirements. Provide prompt, professional support to customer queries received via calls, emails, and WhatsApp, ensuring end-to-end issue resolution. Coordinate effectively with internal teams (logistics, operations, tech) and external stakeholders (courier partners, service providers) to ensure smooth customer experience. Maintain high standards of communication, both written and verbal, in all interactions. Requirements Proven experience in a customer support or service role, preferably in D2C Direct-to-Consumer, Beauty, or E-commerce sectors. Strong written and oral communication skills. Ability to multitask and adapt in a fast-paced, customer-focused environment. A problem-solving mindset with attention to detail and a customer-first attitude. Familiarity with Shopify, CRM tools such as Freshdesk, is a plus. Shift Time -Normal Day shift Mon - Sat (WFH) 6 days working

Role & responsibilities Invoice Processing: Ensuring the PO process is being followed as per the guideline Oversee and ensure timely receipt, validation, and processing of invoices in compliance with company policies. Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc. Resolve discrepancies between invoices, purchase orders, and goods/services received. Vendor Management: Make sure that the Vendor Empanelment Process is followed before payment release Manage vendor setup and maintain accurate vendor master data. Ensure timely vendor payments and resolve payment-related queries. Payment Processing: Review and approve payment batches, ensuring proper authorization and documentation. Oversee domestic and international payment transactions. Reconciliation: Oversee monthly reconciliations of accounts payable ledger, vendor statements, and bank accounts. Investigate and resolve aged payables and outstanding balances. MIS & Reporting Maintain and Release AP reports and MIS as per management requirement Compliance: Ensure compliance with domestic & international financial regulations, tax laws TDS, and internal controls. Manage accurate and timely filing of tax-related documents for accounts payable transactions. Audit Support: Assisting with team by providing documentation and answering queries related to accounts payable processes and transactions. Preferred: 1-2 years of experience in accounts payable or a related field Technical Skills: Proficiency in accounting software (e.g., Tally Prime or similar) and Microsoft Office Suite (Excel, Word).

Role & responsibilities Developandimplementstrategies to drive overall growth and profitability of brands you manage. Overseeandmanageallaspects of the Direct-to-Consumer (DTC) operations, including inventory management, product assortment, order fulfilment, and customer service. Collaborate with various cross-functional teams, such as marketing, design, product, and technology, to ensure cohesive and effective execution of DTC initiatives. Coordinate and communicate effectively with internal and external stakeholders to establish and achieve business objectives. Presentcomprehensive reports and analysis to leadership on performance, sales trends, and consumer insights. Drivecustomer acquisition, retention, and loyalty through effective performance marketing campaigns, leveraging digital channels, social media, and other applicable platforms. ManageandoptimizeShopify stores, including site navigation, user experience, merchandising, and conversion rate optimization. Utilize data analysis tools and techniques to generate valuable insights for decision-making purposes and continuously improve the performance of the DTC business. Developandmanagebudgets, ensuring effective allocation of resources to meet financial goals and targets. Stayupdatedonindustry trends, emerging technologies, and best practices in DTC e-commerce to drive innovation and maintain a competitive advantage. Preferred candidate profile Bachelor's degree in Business Administration, Marketing, or a related field. Provenexperience in managing single brand online retail businesses within a DTC model. Exceptional multitasking abilities and strong coordination skills to effectively manage multiple cross-functional teams. Outstanding communication and presentation skills with the ability to engage and influence stakeholders at all levels. In-depthknowledge and hands-on experience in performance marketing, digital channels, and customer acquisition/retention strategies. Proficiency in managing Shopify stores, including site administration, optimization, and merchandising. Stronganalytical skills with the ability to interpret data to drive business decisions and continuously improve performance metrics. Demonstratedbudget management capabilities to effectively allocate resources, optimize spend, and achieve financial targets. Self-motivated and results-oriented with a proven track record of successfully growing a single brand online retail business. Excellent problem-solving skills and ability to adapt to a fast-paced and dynamic environment.

Customer Delight Executive - D2C Key responsibilities would be as follows: Delighting customers with every interaction. Proficiency in written and oral communications Create an impact by improving metrics like Response time, Resolution time and CSAT score. Troubleshoot and resolve customer issues. Support team in adhoc tasks as per the process requirements. Coordinate with internal and external stakeholders. Responding to customers' calls, emails, and WhatsApp queries and providing end to end resolution. Prior experience in customer service is mandated preferred industry D2C - Beauty, and Ecom. Shift Time - Mon - Sat, Sat WFH 6 days working

Responsibilities: 1. Sales Strategy: • Develop and execute effective sales strategies to penetrate the institutional market in South & East India. • Identify and target key segments for institutional sales. 2. Client Acquisition and Relationship Management: • Establish and maintain strong relationships with institutional clients, including corporate clients, educational institutions, and government bodies. • Drive the acquisition of new institutional clients while ensuring satisfaction among existing clients. 3. Revenue Generation: • Meet and exceed sales targets for the institutional business segment in South & East India. • Collaborate with the marketing team to create targeted campaigns for institutional clients. 4. Market Analysis: • Conduct market research to understand industry trends, competitor activities, and potential opportunities. • Provide insights to adapt sales strategies based on market dynamics. 5. Team Collaboration: • Coordinate with internal teams, including marketing and logistics, to ensure smooth execution of institutional sales. • Provide regular updates to the senior management team on sales performance and market trends. Requirements: • Proven experience in sales roles with a focus on institutional clients. • In-depth understanding of the institutional market in South & East India (Pharma & Non-Pharma) • Strong negotiation and communication skills. • Ability to work independently and lead a team effectively.e & responsibilities

About the Role: We are looking for a detail-oriented and agile Product Management Executive to manage the day-to-day operations of our D2C website. You will be responsible for ensuring a seamless consumer journey, timely updates of content and offers, site hygiene, merchandising, and collaboration across tech, marketing, and supply chain to drive conversions and customer satisfaction. Key Responsibilities: Site Management: Ensure product listings, banners, categories, and landing pages are updated accurately and on time. Campaign Execution: Coordinate with marketing teams to execute offers, new launches, and campaigns on the website. Tech Coordination: Work closely with developers or platform teams to raise bugs, UAT test releases, and ensure site speed and performance. Inventory Monitoring: Sync with supply chain and website to ensure real-time inventory accuracy and minimize out-of-stock situations against demand. User Experience: Ensure smooth navigation, optimize for mobile, and drive continual improvement in UX based on data and feedback. Analytics & Reporting: Track key website KPIs conversion rates, drop-offs, bounce rates — and derive insights to improve performance. Merchandising: Optimize product sequencing, category placement, and cross-sell modules to improve AOV and CVR. SEO & Content Hygiene: Ensure all PDPs and category pages follow SEO best practices and have updated, accurate information. Tool Management: Work with CMS, order management, search, and personalization tools as applicable. Preferred Skillsets Ability to coordinate with cross-functional teams in a fast-paced environment. Comfortable working with data and Excel/Google Sheets. Working knowledge of tools like Google Analytics, Hotjar, Search Console is a plus. Excellent attention to detail, ownership mindset, and bias for action.

Key Responsibilities: Tele calling: Reach out to potential customers through tele calling, focusing on leads from abandoned carts, existing customer databases, and new prospects. Sales Pitching: Deliver compelling sales pitches to engage and convert leads into customers, specifically for trimmer sales. Lead Qualification: Assess customer needs and qualify leads to ensure they align with our offerings. Customer Relationship Management: Build and maintain strong relationships with existing customers to encourage repeat business and referrals. Sales Targets: Meet and exceed monthly and quarterly sales targets and KPIs. CRM Management: Maintain accurate records of all interactions, sales activities, and customer information in the CRM system. Collaboration: Work closely with the marketing team to share insights about customer behavior and feedback for improving outreach strategies. Market Awareness: Stay informed about industry trends and competitor offerings to identify new opportunities. Preferred candidate profile • Bachelors degree. • Basic experience in inside sales or telemarketing (Freshers may also apply). • Strong communication and negotiation skills. • Proficiency in MS Office. • Ability to work independently and as part of a team. • Strong organizational skills and attention to detail. • Results-oriented with a passion for sales.

Role & responsibilities We are seeking an ambitious and result-oriented professional to join us as the Business Development Manager for Defence Business - South India. The incumbent will be responsible for developing and implementing sales strategies, fostering relationships with institutional clients, and achieving revenue targets. Responsibilities: 1. Sales Strategy: Develop and execute effective sales strategies to penetrate the institutional market in South. Identify and target key segments for defence sales. 2. Client Acquisition and Relationship Management: Establish and maintain strong relationships with institutional clients specifically defence, including corporate clients, educational institutions, and government bodies. Drive the acquisition of new institutional clients while ensuring satisfaction among existing clients. 3. Revenue Generation: Meet and exceed sales targets for the defence business segment in south India. Collaborate with the marketing team to create targeted campaigns for defence clients. 4. Market Analysis: Conduct market research to understand industry trends, competitor activities, and potential opportunities. Provide insights to adapt sales strategies based on market dynamics. 5. Team Collaboration: Coordinate with internal teams, including marketing and logistics, to ensure smooth execution of institutional sales. Provide regular updates to the senior management team on sales performance and market trends. Preferred candidate profile : Proven experience in sales roles with a focus on institutional clients (Defence). Min 8-10years experience, with at least 6years in defence or institutional sales, police canteens etc. In-depth understanding of the defence market in South India. Strong negotiation and communication skills. Ability to work independently and lead a team effectively.

Role & responsibilities 1. Serve as the Manager of Accounts Receivable, overseeing the finance and accounting operations for our online business vertical. 2. Prepare and manage monthly collection and payment plans at customer level for Online Business. 3. Coach and empower the team to maintain accurate books and complete quarterly reconciliations, ensuring all discrepancies are identified, investigated, and resolved in accordance with established accounting standards. 4. Collaborate with the MIS team to deliver accurate Management Information System (MIS) reports, ensuring timely production, data integrity, and alignment with business needs. 5. Conduct weekly analyses of Accounts Receivable aging reports to identify overdue balances, prioritize collections, and implement followup actions; and ensure all expenses are recorded promptly to maintain accurate monthend financials. 6. Build rapport with counter part of the clients finance side to ensure smooth operation 7. Discuss with Business team and ensure the Quarterly Plan are in place

Department: Founders Office Location: Gurgaon (Work from Office) Internship Duration: 2 Months About the Role: As an AI Intern, you will work closely with the core team to solve business problems using data-driven and algorithmic approaches. You'll contribute to high-impact projects across product development, consumer analytics, automation, and internal process optimization. Key Responsibilities: Assist in identifying and solving real-world problems using AI/ML tools and techniques Analyse data to generate actionable business insights Support development of internal dashboards, models, or automation tools Collaborate with cross-functional teams (product, marketing, operations) Present findings in a clear and structured manner Requirements: Strong interest or basic academic background in Artificial Intelligence, Machine Learning, or Data Science Familiarity with Python, data handling libraries (Pandas, NumPy), and visualization tools (e.g., Power BI, Tableau, Matplotlib) Ability to think analytically and approach problems creatively Self-starter with strong communication and collaboration skills Currently pursuing or recently completed a degree in Engineering, Statistics, Data Science, Computer Science, or related fields What Youll Gain: Exposure to real business problems and AI applications in the personal care industry Mentorship from experienced professionals in a high-growth environment Opportunity to work closely with the leadership and Founders Office

Role & responsibilities Design the future : Own the look, feel, grip & delight of our appliances - from trimmers to stylers Build for humans : Deep dive into ergonomics, textures, and tactile pleasure to make product experiences intuitive, delightful, and sexy Work cross-functionally: Collaborate with NPD, sourcing, packaging, and consumer research teams to take sketches from concept to production Mock. Test. Iterate.: Create functional + visual prototypes. Work with vendors to build feasible, scalable designs Global inspiration, desi relevance: Bring best-in-class global design sensibilities into everyday Indian beauty and wellness routines Preferred candidate profile Bachelor's degree in Industrial Design / Product Design from a top-tier school (NID, MIT-ID, ISD) Mastery in tools like SolidWorks, Rhino, Keyshot, Adobe SuiteWorking knowledge of DFM, prototyping, materials & production A sharp eye + rebel soul - you obsess over curves, buttons, and surfaces because details make desire