JD Ops Executive - CD Key responsibilities would be as follows: Engage with customers across social media platforms (Instagram, LinkedIn, Facebook, etc.) by responding to DMs and comments in a timely, brand-aligned manner. Make outbound calls to resolve order issues related to undelivered or non-shipped items due to pincode errors or NDR (Non-Delivery Reports). Process customer refunds accurately and within defined SLAs Assist the support team with ad-hoc operational tasks as per process requirements. Provide prompt, professional support to customer queries received via calls, emails, and WhatsApp, ensuring end-to-end issue resolution. Coordinate effectively with internal teams (logistics, operations, tech) and external stakeholders (courier partners, service providers) to ensure smooth customer experience. Maintain high standards of communication, both written and verbal, in all interactions. Requirements Proven experience in a customer support or service role, preferably in D2C Direct-to-Consumer, Beauty, or E-commerce sectors. Strong written and oral communication skills. Ability to multitask and adapt in a fast-paced, customer-focused environment. A problem-solving mindset with attention to detail and a customer-first attitude. Familiarity with Shopify, CRM tools such as Freshdesk, is a plus. Shift Time -Normal Day shift Mon - Sat (WFH) 6 days working
Role & responsibilities Invoice Processing: Ensuring the PO process is being followed as per the guideline Oversee and ensure timely receipt, validation, and processing of invoices in compliance with company policies. Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc. Resolve discrepancies between invoices, purchase orders, and goods/services received. Vendor Management: Make sure that the Vendor Empanelment Process is followed before payment release Manage vendor setup and maintain accurate vendor master data. Ensure timely vendor payments and resolve payment-related queries. Payment Processing: Review and approve payment batches, ensuring proper authorization and documentation. Oversee domestic and international payment transactions. Reconciliation: Oversee monthly reconciliations of accounts payable ledger, vendor statements, and bank accounts. Investigate and resolve aged payables and outstanding balances. MIS & Reporting Maintain and Release AP reports and MIS as per management requirement Compliance: Ensure compliance with domestic & international financial regulations, tax laws TDS, and internal controls. Manage accurate and timely filing of tax-related documents for accounts payable transactions. Audit Support: Assisting with team by providing documentation and answering queries related to accounts payable processes and transactions. Preferred: 1-2 years of experience in accounts payable or a related field Technical Skills: Proficiency in accounting software (e.g., Tally Prime or similar) and Microsoft Office Suite (Excel, Word).
Role & responsibilities Developandimplementstrategies to drive overall growth and profitability of brands you manage. Overseeandmanageallaspects of the Direct-to-Consumer (DTC) operations, including inventory management, product assortment, order fulfilment, and customer service. Collaborate with various cross-functional teams, such as marketing, design, product, and technology, to ensure cohesive and effective execution of DTC initiatives. Coordinate and communicate effectively with internal and external stakeholders to establish and achieve business objectives. Presentcomprehensive reports and analysis to leadership on performance, sales trends, and consumer insights. Drivecustomer acquisition, retention, and loyalty through effective performance marketing campaigns, leveraging digital channels, social media, and other applicable platforms. ManageandoptimizeShopify stores, including site navigation, user experience, merchandising, and conversion rate optimization. Utilize data analysis tools and techniques to generate valuable insights for decision-making purposes and continuously improve the performance of the DTC business. Developandmanagebudgets, ensuring effective allocation of resources to meet financial goals and targets. Stayupdatedonindustry trends, emerging technologies, and best practices in DTC e-commerce to drive innovation and maintain a competitive advantage. Preferred candidate profile Bachelor's degree in Business Administration, Marketing, or a related field. Provenexperience in managing single brand online retail businesses within a DTC model. Exceptional multitasking abilities and strong coordination skills to effectively manage multiple cross-functional teams. Outstanding communication and presentation skills with the ability to engage and influence stakeholders at all levels. In-depthknowledge and hands-on experience in performance marketing, digital channels, and customer acquisition/retention strategies. Proficiency in managing Shopify stores, including site administration, optimization, and merchandising. Stronganalytical skills with the ability to interpret data to drive business decisions and continuously improve performance metrics. Demonstratedbudget management capabilities to effectively allocate resources, optimize spend, and achieve financial targets. Self-motivated and results-oriented with a proven track record of successfully growing a single brand online retail business. Excellent problem-solving skills and ability to adapt to a fast-paced and dynamic environment.
Customer Delight Executive - D2C Key responsibilities would be as follows: Delighting customers with every interaction. Proficiency in written and oral communications Create an impact by improving metrics like Response time, Resolution time and CSAT score. Troubleshoot and resolve customer issues. Support team in adhoc tasks as per the process requirements. Coordinate with internal and external stakeholders. Responding to customers' calls, emails, and WhatsApp queries and providing end to end resolution. Prior experience in customer service is mandated preferred industry D2C - Beauty, and Ecom. Shift Time - Mon - Sat, Sat WFH 6 days working
Responsibilities: 1. Sales Strategy: • Develop and execute effective sales strategies to penetrate the institutional market in South & East India. • Identify and target key segments for institutional sales. 2. Client Acquisition and Relationship Management: • Establish and maintain strong relationships with institutional clients, including corporate clients, educational institutions, and government bodies. • Drive the acquisition of new institutional clients while ensuring satisfaction among existing clients. 3. Revenue Generation: • Meet and exceed sales targets for the institutional business segment in South & East India. • Collaborate with the marketing team to create targeted campaigns for institutional clients. 4. Market Analysis: • Conduct market research to understand industry trends, competitor activities, and potential opportunities. • Provide insights to adapt sales strategies based on market dynamics. 5. Team Collaboration: • Coordinate with internal teams, including marketing and logistics, to ensure smooth execution of institutional sales. • Provide regular updates to the senior management team on sales performance and market trends. Requirements: • Proven experience in sales roles with a focus on institutional clients. • In-depth understanding of the institutional market in South & East India (Pharma & Non-Pharma) • Strong negotiation and communication skills. • Ability to work independently and lead a team effectively.e & responsibilities
About the Role: We are looking for a detail-oriented and agile Product Management Executive to manage the day-to-day operations of our D2C website. You will be responsible for ensuring a seamless consumer journey, timely updates of content and offers, site hygiene, merchandising, and collaboration across tech, marketing, and supply chain to drive conversions and customer satisfaction. Key Responsibilities: Site Management: Ensure product listings, banners, categories, and landing pages are updated accurately and on time. Campaign Execution: Coordinate with marketing teams to execute offers, new launches, and campaigns on the website. Tech Coordination: Work closely with developers or platform teams to raise bugs, UAT test releases, and ensure site speed and performance. Inventory Monitoring: Sync with supply chain and website to ensure real-time inventory accuracy and minimize out-of-stock situations against demand. User Experience: Ensure smooth navigation, optimize for mobile, and drive continual improvement in UX based on data and feedback. Analytics & Reporting: Track key website KPIs conversion rates, drop-offs, bounce rates — and derive insights to improve performance. Merchandising: Optimize product sequencing, category placement, and cross-sell modules to improve AOV and CVR. SEO & Content Hygiene: Ensure all PDPs and category pages follow SEO best practices and have updated, accurate information. Tool Management: Work with CMS, order management, search, and personalization tools as applicable. Preferred Skillsets Ability to coordinate with cross-functional teams in a fast-paced environment. Comfortable working with data and Excel/Google Sheets. Working knowledge of tools like Google Analytics, Hotjar, Search Console is a plus. Excellent attention to detail, ownership mindset, and bias for action.
Key Responsibilities: Tele calling: Reach out to potential customers through tele calling, focusing on leads from abandoned carts, existing customer databases, and new prospects. Sales Pitching: Deliver compelling sales pitches to engage and convert leads into customers, specifically for trimmer sales. Lead Qualification: Assess customer needs and qualify leads to ensure they align with our offerings. Customer Relationship Management: Build and maintain strong relationships with existing customers to encourage repeat business and referrals. Sales Targets: Meet and exceed monthly and quarterly sales targets and KPIs. CRM Management: Maintain accurate records of all interactions, sales activities, and customer information in the CRM system. Collaboration: Work closely with the marketing team to share insights about customer behavior and feedback for improving outreach strategies. Market Awareness: Stay informed about industry trends and competitor offerings to identify new opportunities. Preferred candidate profile • Bachelors degree. • Basic experience in inside sales or telemarketing (Freshers may also apply). • Strong communication and negotiation skills. • Proficiency in MS Office. • Ability to work independently and as part of a team. • Strong organizational skills and attention to detail. • Results-oriented with a passion for sales.
Role & responsibilities We are seeking an ambitious and result-oriented professional to join us as the Business Development Manager for Defence Business - South India. The incumbent will be responsible for developing and implementing sales strategies, fostering relationships with institutional clients, and achieving revenue targets. Responsibilities: 1. Sales Strategy: Develop and execute effective sales strategies to penetrate the institutional market in South. Identify and target key segments for defence sales. 2. Client Acquisition and Relationship Management: Establish and maintain strong relationships with institutional clients specifically defence, including corporate clients, educational institutions, and government bodies. Drive the acquisition of new institutional clients while ensuring satisfaction among existing clients. 3. Revenue Generation: Meet and exceed sales targets for the defence business segment in south India. Collaborate with the marketing team to create targeted campaigns for defence clients. 4. Market Analysis: Conduct market research to understand industry trends, competitor activities, and potential opportunities. Provide insights to adapt sales strategies based on market dynamics. 5. Team Collaboration: Coordinate with internal teams, including marketing and logistics, to ensure smooth execution of institutional sales. Provide regular updates to the senior management team on sales performance and market trends. Preferred candidate profile : Proven experience in sales roles with a focus on institutional clients (Defence). Min 8-10years experience, with at least 6years in defence or institutional sales, police canteens etc. In-depth understanding of the defence market in South India. Strong negotiation and communication skills. Ability to work independently and lead a team effectively.
Role & responsibilities 1. Serve as the Manager of Accounts Receivable, overseeing the finance and accounting operations for our online business vertical. 2. Prepare and manage monthly collection and payment plans at customer level for Online Business. 3. Coach and empower the team to maintain accurate books and complete quarterly reconciliations, ensuring all discrepancies are identified, investigated, and resolved in accordance with established accounting standards. 4. Collaborate with the MIS team to deliver accurate Management Information System (MIS) reports, ensuring timely production, data integrity, and alignment with business needs. 5. Conduct weekly analyses of Accounts Receivable aging reports to identify overdue balances, prioritize collections, and implement followup actions; and ensure all expenses are recorded promptly to maintain accurate monthend financials. 6. Build rapport with counter part of the clients finance side to ensure smooth operation 7. Discuss with Business team and ensure the Quarterly Plan are in place
Department: Founders Office Location: Gurgaon (Work from Office) Internship Duration: 2 Months About the Role: As an AI Intern, you will work closely with the core team to solve business problems using data-driven and algorithmic approaches. You'll contribute to high-impact projects across product development, consumer analytics, automation, and internal process optimization. Key Responsibilities: Assist in identifying and solving real-world problems using AI/ML tools and techniques Analyse data to generate actionable business insights Support development of internal dashboards, models, or automation tools Collaborate with cross-functional teams (product, marketing, operations) Present findings in a clear and structured manner Requirements: Strong interest or basic academic background in Artificial Intelligence, Machine Learning, or Data Science Familiarity with Python, data handling libraries (Pandas, NumPy), and visualization tools (e.g., Power BI, Tableau, Matplotlib) Ability to think analytically and approach problems creatively Self-starter with strong communication and collaboration skills Currently pursuing or recently completed a degree in Engineering, Statistics, Data Science, Computer Science, or related fields What Youll Gain: Exposure to real business problems and AI applications in the personal care industry Mentorship from experienced professionals in a high-growth environment Opportunity to work closely with the leadership and Founders Office
Role & responsibilities Design the future : Own the look, feel, grip & delight of our appliances - from trimmers to stylers Build for humans : Deep dive into ergonomics, textures, and tactile pleasure to make product experiences intuitive, delightful, and sexy Work cross-functionally: Collaborate with NPD, sourcing, packaging, and consumer research teams to take sketches from concept to production Mock. Test. Iterate.: Create functional + visual prototypes. Work with vendors to build feasible, scalable designs Global inspiration, desi relevance: Bring best-in-class global design sensibilities into everyday Indian beauty and wellness routines Preferred candidate profile Bachelor's degree in Industrial Design / Product Design from a top-tier school (NID, MIT-ID, ISD) Mastery in tools like SolidWorks, Rhino, Keyshot, Adobe SuiteWorking knowledge of DFM, prototyping, materials & production A sharp eye + rebel soul - you obsess over curves, buttons, and surfaces because details make desire
Company Overview Bombay Shaving Company is a fast-growing personal care brand revolutionizing grooming for modern India. Role Overview We are looking for a Packaging Operations Executive who is process-driven, detail-oriented, and eager to grow in the supply chain and packaging space. This role will be critical in coordinating between internal teams and external vendors to ensure smooth packaging operations across production and warehousing. Key Responsibilities Coordinate daily packaging operations across warehouse, production, and vendor sites Maintain accurate inventory data using Excel / Google Sheets Track packaging material usage , lead times, and consumption trends Liaise with sourcing, design, and quality teams to execute packaging plans Handle purchase orders , inward entries, dispatch documents Conduct checks on packaging material quality; escalate issues promptly Generate daily/weekly/monthly MIS reports for packaging operations Support cost optimization efforts through scrap analysis and consumption insights Ensure adherence to SOPs, vendor SLAs , and quality benchmarks Assist with new packaging sample testing and development tracking Key Skills & Requirements Graduate in any discipline; diploma in packaging or operations is a plus Proficient in MS Excel (VLOOKUP, Pivot Table, Basic Formulas) Prior experience in packaging operations , MIS reporting , or data entry preferred Strong organizational , analytical , and communication skills Knowledge of inventory tracking systems / ERP is an added advantage Ability to multitask and manage timelines across multiple stakeholders High attention to detail and a structured, process-first mindset Tools & Platforms Microsoft Excel Google Sheets & Google Drive MIS & Reporting Tools Inventory Management Systems (preferred) What Youll Gain Hands-on exposure to packaging and supply chain operations in a fast-scaling FMCG brand Cross-functional learning across product, design, sourcing, and logistics Growth-oriented, start-up culture with a focus on learning and ownership Opportunity to grow within operations , procurement , or supply chain management
About the Role We are looking for an experienced Performance Marketing Lead to own and drive end-to-end performance marketing for our e-commerce business across marketplaces, quick commerce platforms, and direct platforms. This role involves strategic planning, budgeting, execution, optimization, and stakeholder management , ensuring maximum ROI on marketing spends. Key Responsibilities Strategic Planning & Execution Lead overall performance marketing strategy for e-commerce platforms including search, merchandise placements, browse, and display ads . Develop and execute monthly marketing calendars with platform partners. Plan and run new experiments related to creatives, targeting (city-wise/ad type), and formats to discover new growth opportunities. Stakeholder & Budget Management Align marketing activations with internal category teams and external channel partners to meet business objectives. Manage P&L budget provisioning, ensuring accurate capture of marketing spends. Platform Optimization Explore and implement automation/bid optimization tools to improve campaign efficiency and performance. Gain hands-on exposure to Meta & YouTube ads for driving traffic to e-commerce platforms. Performance Marketing Executions Quick Commerce Execute SKU-level performance plans and campaigns. Analyse visibility & availability data from Gobblecube to optimize SKU keyword strategies and align with meal-time/weekend peaks. Maintain ad portal balances to ensure uninterrupted campaigns. Keep performance & display campaign reports updated in a centralized repository. Marketplaces Execute SKU-level performance campaigns across marketplaces. Use search term reports from seller portals (AZ, FK) to refine targeting and keywords. Ensure ad portals have sufficient budget to keep campaigns running. Maintain campaign performance data for analysis and reporting. Requirements 2-6 years of performance marketing experience in e-commerce / marketplaces / quick commerce. Strong knowledge of Amazon Advertising, Flipkart Ads, and platform ad portals . Proficiency in bid optimization tools and campaign analytics. Excellent stakeholder management and communication skills. Data-driven mindset with strong analytical abilities. Hands-on experience with Meta and YouTube Ads preferred.
Do you live and breathe content? Are you the one crafting campaign lines while scrolling through Instagram or spotting trends before they go viral? If yes, this is for you. We are looking for a Copywriter to join our fast-paced, creative team at Bombay Shaving Company . Youll be responsible for shaping our brand voice across digital platforms—from catchy Instagram captions to high-performing emailers, from campaign ideas to web banners. This role demands a mix of creativity, strategy, and speed. Key Responsibilities Create sharp, engaging, and on-brand copy for digital platforms (social media, email, website, etc.) Plan and manage monthly content calendars with the creative and marketing teams Tap into cultural moments and trends for timely, scroll-stopping content Work closely with designers, marketers, and product teams to align messaging Write copy that meets SEO, performance, and brand-building goals Requirements 3–5 years of copy/content writing experience, preferably in an agency or D2C brand setup Strong command of language, tone, and storytelling across different formats Awareness of digital trends, social lingo, and audience behaviour Strong collaboration and time management skills Ability to write both short-form and long-form content with equal ease Why Join Us? Be part of one of India’s leading D2C personal care brands Work in a culture that encourages bold creativity and experimentation Collaborate with a young, dynamic, and high-growth team
At Bombay Shaving Company , we are redefining grooming and personal care with innovation, quality, and a strong customer-first approach. Backed by top investors and trusted by millions, we are rapidly expanding our operations and this is your chance to be a part of our growth story! Key Responsibilities: Support day-to-day warehouse operations such as inventory control, dispatch tracking, and material handling. Assist in supply chain initiatives and drive continuous process improvements. Prepare and manage reports using Excel (VLOOKUP, Pivot Tables, formulas). Coordinate with internal teams and logistics partners to ensure timely deliveries. Contribute to warehouse automation and tech-driven operational enhancements. Create presentations, MIS, and documentation as needed. Skills Required: Strong proficiency in MS Excel. Good communication skills in English (written & verbal). Analytical mindset with attention to detail. Proactive, eager to learn, and comfortable with hands-on warehouse exposure. Educational Qualification: Bachelors degree in Business Administration (BBA) or equivalent. Preference for candidates with academic focus / project work in Supply Chain Management. Experience Required: 01 year of experience, ideally in Supply Chain / Warehouse Operations. Freshers with relevant academic or internship projects are welcome to apply. Desirable Exposure (Internship / Projects): Cost optimisation and efficiency improvement projects. Warehouse automation / supply chain technology projects. Logistics or distribution-focused academic work. Preferred Traits: Keen interest in building a long-term career in supply chain management. Problem-solving attitude with ability to handle real-time operational challenges. Team-oriented, adaptable, and open to learning.
Department: Marketing Employment Type: Full-time About 100 Days At 100 Days , we partner with businesses to fast-track their growth and build scalable strategies. Were on a mission to empower brands with expert solutions that drive results, experiment boldly, and continuously improve. Join us to work with top-tier clients in the e-grocery space and help shape the future of digital commerce We are looking for a passionate Graphic Designer to bring our brand to life visually — crafting designs that not only look great but tell a story, connect with our audience, and amplify our presence across digital and physical platforms. What You’ll Do Design visually impactful assets for digital campaigns, website content, social media, newsletters, packaging, and more. Work closely with the marketing, content, and product teams to translate ideas into creative visual concepts. Ensure brand consistency while pushing the envelope with fresh and trend-forward designs. Optimize assets for performance, ensuring designs are aligned with user experience best practices. Support product launches, promotional campaigns, influencer collaborations, and other brand initiatives with high-quality design deliverables. Stay updated on design trends, competitor activities, and emerging tools to bring new ideas to the table. Manage multiple projects with strict timelines while keeping creativity and quality at the forefront. What We’re Looking For 3-5 years of experience in graphic design, preferably in consumer brands, e-commerce, or lifestyle sectors. A strong portfolio showcasing original, engaging, and consumer-first design work. Expertise in Adobe Photoshop, Illustrator, and InDesign. Understanding of typography, layout, colour theory, and visual storytelling. Familiarity with digital formats (social media, email, web banners) and print design (packaging, POS, brochures). Experience with UI/UX principles and tools like Figma or Canva is a plus. Motion graphics (After Effects) or video editing knowledge is a bonus. Ability to adapt designs based on data, feedback, and brand guidelines. Strong communication, collaboration, and time management skills. A keen eye for detail and passion for creativity. Why Join Us? Work with a fast-growing brand that’s making grooming smarter and more stylish. Collaborate with a fun, high-energy team that values creativity, experimentation, and growth. Opportunity to shape brand storytelling and aesthetics across multiple platforms. Access to learning opportunities, workshops, and mentorship. A flexible and inclusive work environment that celebrates authenticity and individuality.