Operations Executive - Last Mile

As a member of the DrinkPrime team, you will play a crucial role in revolutionizing the way people perceive drinking water. By leveraging our subscription-based model, you will empower customers with cutting-edge water purifiers equipped with advanced technology to monitor water quality effectively. **Key Responsibilities:** - Create a streamlined process for technicians and delivery partners to ensure timely service and installation - Optimize existing processes to meet benchmark levels in response to the dynamic business landscape - Develop and enhance performance management tools to elevate the quality of technicians and delivery partners - Design workforce engagement programs to acknowledge top performers and inspire the technician and delivery partner teams - Establish, implement, and review operational policies and procedures - Collaborate with senior stakeholders and effectively communicate with customers when necessary **Qualifications Required:** - Minimum of 2 years of experience in high-growth operations - Proficient in verbal and written communication in English, Telugu, and Hindi - Strong multitasking, prioritization, and time management skills - Ability to foster a company culture that fosters excellence and high morale Join us at DrinkPrime and be part of a team dedicated to making safe drinking water accessible and affordable for every individual in India. Together, we can tackle this challenge and make a lasting impact on society. As a member of the DrinkPrime team, you will play a crucial role in revolutionizing the way people perceive drinking water. By leveraging our subscription-based model, you will empower customers with cutting-edge water purifiers equipped with advanced technology to monitor water quality effectively. **Key Responsibilities:** - Create a streamlined process for technicians and delivery partners to ensure timely service and installation - Optimize existing processes to meet benchmark levels in response to the dynamic business landscape - Develop and enhance performance management tools to elevate the quality of technicians and delivery partners - Design workforce engagement programs to acknowledge top performers and inspire the technician and delivery partner teams - Establish, implement, and review operational policies and procedures - Collaborate with senior stakeholders and effectively communicate with customers when necessary **Qualifications Required:** - Minimum of 2 years of experience in high-growth operations - Proficient in verbal and written communication in English, Telugu, and Hindi - Strong multitasking, prioritization, and time management skills - Ability to foster a company culture that fosters excellence and high morale Join us at DrinkPrime and be part of a team dedicated to making safe drinking water accessible and affordable for every individual in India. Together, we can tackle this challenge and make a lasting impact on society.