Operations Coordinator

About Us

BardWood Support Services is a leading UK-based recruitment specialist for the facilities management industry. We pride ourselves on delivering exceptional service and fostering strong, lasting relationships with both our clients and employees.

The Role: Operations Coordinator

We are looking for a highly motivated and organised Operations Coordinator to join our dynamic team. In this pivotal role, you will support the seamless running of our operations by managing key stakeholder relationships, resolving queries and escalations efficiently, and contributing to process improvements across the business.

Key Responsibilities

• Build and maintain positive relationships with internal and external stakeholders, ensuring effective and professional communication at all times.
• Handle queries and escalations promptly, providing clear and accurate resolutions.
• Maintain up-to-date records and ensure all documentation is accurate and compliant.
• Support the continuous improvement of operational processes and procedures.
• Collaborate with colleagues across departments to deliver high-quality service outcomes.

What We’re Looking For

• Excellent verbal and written communication skills, with a professional and approachable manner.
• Proactive mindset with the ability to work independently and as part of a team.
• Strong problem-solving and analytical abilities.
• Exceptional organisational skills, with the ability to manage multiple priorities and meet tight deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

What We Offer

• Competitive salary and comprehensive benefits package.
• A fast-paced and rewarding work environment.
• Supportive and collaborative team culture.
• Clear career development opportunities within a growing organization.

Work Pattern

• Monthly rotational shifts: Day shifts for women; day and night shifts for men.