Operations Coordinator

About Us: BardWood Support Services is a leading UK-based recruitment specialist to the facilities industry. We pride ourselves on providing exceptional service and building strong relationships with our clients and employees. The Role: As an Operations Coordinator at BardWood Support Services, you will be a highly motivated and organised professional who plays a crucial role in ensuring the smooth running of our operations. Your responsibilities will include managing internal and external stakeholder relationships, efficiently handling queries and escalations, maintaining accurate records, contributing to process improvements, and collaborating effectively with colleagues from various departments. Responsibilities: - Manage internal and external stakeholder relationships to foster positive communication. - Efficiently handle queries and escalations, ensuring timely and accurate resolutions. - Maintain accurate records and documentation of operational activities. - Contribute to the continuous improvement of operational processes. - Collaborate effectively with colleagues across different departments. Required Skills: - 1+ years of experience as an Operations Coordinator or in an International Voice Process role. - Excellent communication skills, both oral and written. - Proactive with the ability to work independently and collaboratively. - Strong problem-solving and analytical skills. - Ability to prioritize tasks and manage multiple deadlines effectively. - Proficiency in Microsoft Outlook. Benefits: - Competitive salary and benefits package. - Opportunity to work in a dynamic and fast-paced environment. - Be part of a supportive and collaborative team. - Career development opportunities within a growing company. Job Types: Full-time, Permanent, Fresher Benefits: - Health insurance - Provident Fund Schedule: - Day shift - Night shift - Rotational shift - UK shift - Weekend availability - Performance bonus - Yearly bonus Ability to commute/relocate: - Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Experience: - Customer service: 1 year (Preferred) Shift availability: - Day Shift (Required) - Night Shift (Required) Work Location: In person,