Operations Commander

ORGANISATION CHART

Responsibilities

KEY ACCOUNTABILITIES

Key Performance Indicators (KPIs)

Vendor Management

Equipment and Resource Management

• Ensure the upkeep and serviceability of the appliance and equipment at fire stations.
• Coordinate with different departments during airport emergencies for the effective rescue and firefighting.
  

Emergency Response

• Ensure timely response and protect the aircraft, passengers during aircraft emergencies.
  

Manpower Management

• Ensure minimum manning, extinguishing media & appliances to meet the operational requirement.
• Assurance of station discipline.
  

Statutory Compliance

• Execute the SOPs, DAEP & contingency plans for the Rescue & Firefighting related emergencies at the IGI Airport and immediate vicinity.
• Well conversant with all ICAO recommendation & DGCA regulation issued from time to time related to airport rescue & firefighting.
• Number of regulatory non-compliance incidents
• Number of deviations from SOPs during operations
  

Operational Efficiency & Process Improvement

• Ensure the safety of the staff as well as the appliances/equipment during airport emergencies.
• Assist Head – Operations & Training to develop and review the tactical plans.
  

EXTERNAL INTERACTIONS

• CISF: For opening of gates during emergencies on priority
• ATC: For communication during Airport emergencies.
• Medical services: For quick response during emergencies and drills.
• DFS: For coordination and assistance during Airport emergencies
• Other stakeholders (GHA, Concessionaires, and Airlines etc.
  

INTERNAL INTERACTIONS

• AOCC: For communicating all Airport related emergencies and daily ARFF status report.
• Air Side Operations: Coordination during Airport emergencies for smooth movement of CFTs
• Terminal Operations: Coordination during Emergencies in Terminals.
• Landside Management: Traffic management during emergencies in city side.
• Cargo Management: For smooth access for CFT during emergencies and providing MSDS of dangerous goods.
• P&E: Providing UPS for fire stations, Lighting arrangement at emergency sites.
  

FINANCIAL DIMENSIONS

Other Dimensions

Education Qualifications

• BE/MI Fire or Graduate preferably with science from any recognized University
• Senior Fire Officer Course (SFO) from any Aviation academy or equivalent Course (Divisional Fire Officer Course from NFSC Nagpur or any recognized institute)
  

Relevant Experience

• Minimum 12 years’ experience out of which minimum 3 years in managerial level in an Airport handling around 300 Air Traffic Movements (ATMs) per day
• Experience of minimum 8 years as station in-charge of Category 7 Airport or 5 years’ experience as operations commander of Category 9 Airport
  

COMPETENCIES

• Networking
• Personal Effectiveness
• Teamwork & Interpersonal influence
• Stakeholder Focus
• Entrepreneurship
• Capability Building
• Social Awareness
• Planning & Decision Making
• Execution & Results
• Strategic Orientation
• Problem Solving & Analytical Thinking