Operations Associate

About the Role:

We are looking for a committed Operations Associate who can:

Support the day-to-day operations and ensure smooth workflow

Handle internal processes with precision and reliability

Take initiative and own responsibilities proactively

Navigate a dynamic and fast-paced work environment with ease

Prioritize tasks eectively while maintaining attention to detail

Collaborate across teams while also working independently

Key Responsibilities:

Manage and organize internal operations and documentation

Coordinate with teams using tools like Google Sheets, Docs, and communication

platforms

Support process execution with a detail-oriented, problem-solving approach

Assist in automating workflows (using tools like Pabbly)

Maintain clear and timely communication with other departments.

Oversee onboarding of newly hired counselors

 Keep counselors regularly updated about payments, schedules, and necessary

operational details

 Support automation using tools like Pabbly

 Assist in project execution and reporting and Maintain clear and timely communication

with all departments and stakeholders

Requirements:

What We’re Looking For

Bachelor's degree in any discipline.

Prior experience in operations, administration, or project coordination (internships

count!)

Proficiency in Google Workspace (Sheets, Docs, etc.)

Familiarity with automation tools like Pabbly (a plus).

Strong verbal and written communication skills.

Excellent organizational and multitasking abilities.

Self-driven with a collaborative spirit.

Comfortable with dynamic environments and adaptable to change.

What We Offer:

Growth-oriented and innovation-driven work culture

Work with a passionate and high-performing team

Be part of a dynamic, fast-moving environment that values initiative and accountability.

 You will receive a Certificate of Honour and an Experience Certificate