Operations Analyst

About Us :

BanyanTree Foods is a fast growing wholesale platform that is starting to revolutionise Asian Food & Drink in UK & Europe - to make it quality driven in range and rooted in solutions & services. With multiple award-winning products & ingredients, it supports the requirement of a wide range of customers. CST in Bangalore will provide varied functions and insights, as a core part of the operational team, to support the customer requirements in UK & Europe.

Responsibilities :

• Consolidate, Track and Manage both Automated & Manual orders. Become the central point of contact of the ERP System.
• Work closely with both Warehouse, Operations & Delivery teams to ensure accurate processing and timely delivery of orders.
• Provide regular stock inventory reporting.
• Consolidate, Track and Manage packaging material inventory. Work closely with Third Party vendors to ensure timeliness of their deliveries.
• Monitor operational activity to ensure timely processing of orders as per shipping deadlines.
• Swiftly resolves any issues / tickets raised concerning the processing & delivery of orders.
• Closely coordinate and provide the required information for smooth processing and clearances of shipments.
• Take ownership of processes and actively contribute towards operational improvements
• Contribute towards Ad-Hoc Projects etc discussed in the team meetings.

Who will love this role:

We see this individual as someone spirited to work diligently with the founding team of a growing start up initially, and can bring the below skills & expertise :

• Degree Educated
• Must be a self-starter and can manage tasks independently without supervision.
• Must be naturally good at solving problems & take an empathetic and forward looking approach in resolving customer issues.
• Must display good communication skills and critical-thinking.
• Minimum of 3-5 years of experience working in operations, ideally in Logistics / FMCG / General Trading / Exports / Commerce.
• Willing to learn quickly. Must have good attention to detail. Well organized with an ability to manage multiple projects with strict deadlines.
• Project management skills, from initial idea through execution.