Operations Admin Assistant

Job Description

About the Role We’re looking for a sharp, detail-focused Operations & Admin Assistant to join our Chennai team. You’ll work closely with our founder and our internal teams to keep everything running smoothly behind the scenes, from data updates and process checklists to client onboarding and reporting. This is not just a data-entry role. You’ll be an essential part of the team ensuring: No task gets missed No process goes off-track No one is wasting time on work that could be delegated What You’ll Do Day-to-Day Admin Support Keep internal data sheets up to date: performance stats, error logs, KPIs Add new clients to CRM systems and email tools Set up and manage client Direct Debits and billing triggers Assist with internal report formatting and document clean-up Track task progress across multiple projects and alert team leads when overdue Process & Ops Consistency Help enforce SOPs and make sure all clients get a consistent experience Work with Alphin to ensure onboarding, proposals, and delivery docs are standardised Spot inefficiencies or gaps in admin processes and suggest improvements Support cross-team coordination between devs, marketers, and project leads Communication & Collaboration Write in clean, clear English for client updates, internal notes, and project boards Help the marketing team stay on top of updates and outreach admin Be the silent engine keeping the business neat, aligned, and proactive What You’ll Need 2+ years in a structured admin, ops, or coordination role Strong written English (this matters) High attention to detail and a bias for ticking things off completely Comfortable using (or learning) tools like Notion, Google Sheets, Trello, Zapier, Stripe Able to work full-time in our Chennai office with minimal micromanagement Good at asking the right questions when unclear, rather than guessing You’ll Succeed Here If You: Hate loose ends and love clean systems Want to be relied on by senior people in the business Feel proud when operations are consistent and calm Want long-term growth in a company that values clarity and speed Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Paid sick time Schedule: Day shift Experience: total: 1 year (Preferred) Language: English (Required) Work Location: In person