1507 Operational Risk Jobs - Page 46

RRSD Unit faces the Group Risk Function with a peripheral support to CEO CIB Function. It handles wide spectrum of activities to support the Enterprise Risk Analytics, Traded Risk Management, Risk & Compliance Reporting teams of the Group Risk. The unit is also currently expanding itself to support the CEO CIB Office with Credit Portfolio Management. Various sub-units underneath RRSD are listed below: Enterprise Risk Management Risk & Compliance Reporting Counterparty Credit Risk Reporting (CCRR) Counterparty Credit Risk Reporting is responsible for generating risk reports used for identifying, assessing, and mitigating risks associated with counterparties, including financial institutions, corporations, and other entities. The role involves supporting counterparty credit risk managers by providing risk reports that monitor counterparty credit risk metrics on a timely manner. Which covers generating Financial Markets Credit Exposure reports covering risk metrics like Potential Future Exposure (PFE)/ Derivative Loan Exposure (DLE)/ Current exposure etc. Team monitors pre-settlement, settlement and post settlement risk. Risk reporting involves daily, weekly, bi-weekly, monthly and quarterly reporting that is circulated within the bank and also reporting that goes for regulatory submission. Global, regional, local and legal entity wise reporting are handled by the reporting team members. Market Risk Operations (MRO) The teams activities include production and distribution of daily risk reports, monitoring of Market Risk Exposures against limits, where applicable at country, regional, global and group level for Maintain static data information in respective systems & Preparation and distribution of governance packs. To aid in infrastructure related changes/development including structural changes in EUCs which are used for generation of Daily / Weekly / Monthly / Quarterly risk reports. Key Responsibilities Strategy Help to ensure appropriate BAU controls being established and deployed effectively in GBS. Help to support new Business requests through Product programmes and Country addendums Help to look for possibilities of leveraging on synergy within the various processes through automation thereby bringing in improvements. Business Help the team to pursue the strategic intent and agenda for RRSD Help to improve client experience through more efficient and effective processing in tandem with Risk, Client Coverage and Front Office users Processes Counterparty Credit Risk Reporting (CCRR) Counterparty Credit Risk Reporting is responsible for generating risk reports used for identifying, assessing, and mitigating risks associated with counterparties, including financial institutions, corporations, and other entities. The role involves supporting counterparty credit risk managers by providing risk reports that monitor counterparty credit risk metrics on a timely manner. Which covers generating Financial Markets Credit Exposure reports covering risk metrics like Potential Future Exposure (PFE)/ Derivative Loan Exposure (DLE)/ Current exposure etc. Team monitors pre-settlement, settlement and post settlement risk. Risk reporting involves daily, weekly, bi-weekly, monthly and quarterly reporting that is circulated within the bank and also reporting that goes for regulatory submission. Global, regional, local and legal entity wise reporting are handled by the reporting team members. OTC, SFT and ETD products exposure monitoring is done on a daily basis. Reporting team monitors risk exposures against limit and Risk Appetite. Team works closely with risk managers for excess remediation and risk reporting queries. Reports prepared by the team provides meaningful aggregation for users to review the top and regional data where required. CCR Reporting team and team members are also responsible for preparing reports across various financial market products like Asset Backed Securities across desks for monitoring risk against the portfolio limits. Risk reports to monitor repo and reverse repo products to capture all Fixed Income Securities financing trades covered under Repo/Reverse Repo/Stock Borrowing/Stock Lending Businesses are generated by the team on a daily basis. Reporting team also monitors risk appetite across FM for Secured Financing business monitoring Cash out on a bi-weekly basis. Counterparty credit risk stress monitoring reports are also handled by the team to monitor CCR NCE Increase and covers global and topical scenario. CCR Localised Stress Dashboard is used to monitor the Red, Amber, and EANPP counterparties from Localised Scenarios on a weekly basis. Skills and Experience Counterparty Credit Risk Reporting (CCRR) Counterparty Credit Risk Reporting is responsible for generating risk reports used for identifying, assessing, and mitigating risks associated with counterparties, including financial institutions, corporations, and other entities. The role involves supporting counterparty credit risk managers by providing risk reports that monitor counterparty credit risk metrics on a timely manner. Which covers generating Financial Markets Credit Exposure reports covering risk metrics like Potential Future Exposure (PFE)/ Derivative Loan Exposure (DLE)/ Current exposure etc. Team monitors pre-settlement, settlement and post settlement risk. Risk reporting involves daily, weekly, bi-weekly, monthly and quarterly reporting that is circulated within the bank and also reporting that goes for regulatory submission. Global, regional, local and legal entity wise reporting are handled by the reporting team members. Apart from above mentioned risk reporting team covers an array of different exposure management and MIS reports that reach a gamut of TRM personnel and often under scrutiny and changes. The production and distribution of daily, weekly & monthly Counterparty Credit Risk reports, within defined KPI targets and record keeping of any data adjustments made. Production of slide deck for AG Counterparty Credit Risk Forum (CCRF) Failed trades monitoring and coordinating with FM Ops /FM Client Services Europe Production of Traded Risk Information Reporting monthly pack and data retrieval Recording of Pre-approved excess Production of monthly excesses reports against limits for further analysis. Support Intragroup excess monitoring and production ALCO packs and manual data retrieval Outstanding Trade Confirmation follow up email to FM Ops Filling FX & Derivatives Confirmations Outstanding reports Help with audit data collection Market Risk Reporting Daily market risk report production related to Germany risk reports. Investigating data issues outside of the current control framework Production of Traded Risk Information Reporting monthly pack and data retrieval Consolidating and providing data for Early Warning Indicator defined by TRM. Consolidating ICAAP data for market risk capital Data retrieval, investigation, and validation for MIS preparation Support updating DOI and Documentation People & Talent Compliance with all relevant process procedure, guidelines, rules & regulations To work and solve problems independently and be able to work in a deadline-oriented environment Risk Management Embed new Operational Risk framework into monitoring processes and report any escalations to Management. Monthly monitoring of CST and performance measurement of KCIs Governance Work closely with Operational Excellence & Change management team members to understand key issues and processes and drive automation of processes. Adherence to mandatory certifications and operational requirements Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Qualifications Post-Graduation in Finance with relevant 3+ yrs experience Risk Certifications from established institutions is recommended FRM Certified candidates will be preferred Any technical Certification in MS Office Advanced tools / SQL / Tableau / SAS/ will be preferred General Skill Set: Strong knowledge in banking products across asset classes (FX/Rates/ Equity/ Credit and Commodities) Strong knowledge in Counterparty credit risk and Market risk Strong knowledge in Data Analytics (Including ML capabilities) Awareness of trading environment, macroeconomic fundamentals, market moves & potential impact on exposures. Excellent communication skills - verbal and written Ability to work under pressure Have excellent attention to detail Be able to work in a global team Expertise in programming language is not required but good to have Strong knowledge in MS Excel, Access Documentation skills Working knowledge of the Group s businesses, governance structure and approach to risk management. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 13573

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for? -Candidate should have overall experience 15+ years with 8+ years of experience in operational excellence, process improvement. Preferably in a GBS or a BPO organization-Working with senior level of the organisation. Partnered with client organisations in driving and delivering change-Proven track record of leading large-scale process improvement and automation initiatives in a global, matrixed environment.-Experience in managing risk and controls frameworks and driving operational compliance.-Deep expertise in Lean Six Sigma methodologies and operational excellence principles.-Strong understanding of automation technologies and tools, with the ability to drive technology-driven process improvements.-Excellent leadership and collaboration skills, with the ability to influence cross-functional teams and stakeholders.-Analytical mindset with strong problem-solving capabilities and attention to detail.-Outstanding communication and presentation skills, with the ability to clearly articulate complex concepts to diverse audiences.Domain skills:-Sales Operations, Sales Enablement, Partner operations, Partner Enablement-Good understanding of Go To Market models - Integration of Marketing & Sales operations.- Ability to manage multiple stakeholders- Problem-solving skills- Commitment to quality- Negotiation skills- Thought Leadership- Good working knowledge in High Tech industryDomain skills:Partner operations, Partner Enablement, Order Management, Incentives, Rebates, Warranty services, Logistics and returns managementMandatoryCertified Black belt Six SigmaOptional PMPi certification or experienceERP Skills: Salesforce, SAP (S4 Hana)Additional ERP skills (preferred)Order booking and fulfillment tools Roles and Responsibilities: 1. Continuous Improvement & InnovationDevelop and lead the implementation of Lean Six Sigma methodologies to streamline processes, eliminate waste, and enhance quality.Establish a maturity framework for operational excellence, driving standardization and improvement across GBS.Identify and execute opportunities for innovation within processes and operations to increase value and efficiency.2. Automation & Technology Ownership:Oversee the integration of advanced automation tools and technologies to optimize workflows and reduce manual effort.Collaborate with IT and other stakeholders to manage technology ownership and ensure seamless implementation.Drive the realization of automation benefits by aligning initiatives with business goals.3. Process Management & Governance:Lead efforts to strengthen process management frameworks, ensuring end-to-end ownership and accountability.Develop and maintain risk and controls frameworks to mitigate operational risks and ensure compliance.Establish governance models and reporting mechanisms to track progress and impact.4. Cross-Functional Collaboration:Work closely with Service Management, Program Management Office, and Center Leadership teams to align operational goals with broader GBS objectives.Provide leadership and guidance in fostering collaboration and knowledge sharing across functions and geographies.Serve as a key point of contact for operational excellence initiatives across the organization.5. Outcome Delivery:Ensure delivery of measurable outcomes, including improved quality, efficiency, and customer satisfaction.Drive transparency in service delivery through robust governance and reporting mechanisms.Collaborate with stakeholders to align operations with organizational goals, enabling value realization and operational alignment across geographies. Qualification Any Graduation

First link of management between the executors ie field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) - Hiring, Retention Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing controlling PDD requirement compliance Reduction in customer complaints cancellation by ensuring that no miss-selling is being done. Understanding of CRM - Salesforce.com. Effectively engage with Credit, Operations, Risk within 2W/3W teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee we'll in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department ie product, credit, Ops, RCS compliance to process the file. Connect with HR department for hiring retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 9 Number of Direct Reports: 5 to 9 Number of Indirect Reports: NA Number of Outsourced employees: 5 to 9 Number of locations: 1 to 4 Number of products: 1 ie Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications - Graduate / Post Graduate Good command in excel is essential. Work Experience - 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers colleagues across the company. Excellent Team management Interpersonal Skills. Excellent command over communication skills. Highly ambitious self-motivated

First link of management between the executors ie field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) - Hiring, Retention Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing controlling PDD requirement compliance Reduction in customer complaints cancellation by ensuring that no miss-selling is being done. Understanding of CRM - Salesforce.com. Effectively engage with Credit, Operations, Risk within 2W/3W teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee we'll in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department ie product, credit, Ops, RCS compliance to process the file. Connect with HR department for hiring retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 9 Number of Direct Reports: 5 to 9 Number of Indirect Reports: NA Number of Outsourced employees: 5 to 9 Number of locations: 1 to 4 Number of products: 1 ie Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications - Graduate / Post Graduate Good command in excel is essential. Work Experience - 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers colleagues across the company. Excellent Team management Interpersonal Skills. Excellent command over communication skills. Highly ambitious self-motivated

Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving sales target and cross selling insurance Creating a strong compliant sales culture across the channel to drive acquisitions, profitability and employee development. Identifying the need of sales training, analyzing changing market trends, channel deployment etc Also giving feedback suggestions to the RSM. Ensure implementation of promotional plans contests and suggesting new and innovating promotion plan for the area of work. Retaining high performers and replace poor performers Ensuring highest levels of employee relationship, motivation engagement to drive results high levels of employee satisfaction. Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings are done on time and in an effective manner. Effectively engage Operations Risk teams to understand and contribute to overall processes profitability across locations. Managing Collections of the acquired portfolio. Handling customer grievances if any Required Qualifications and Experience Relevant sales experience in managing large sales channels in multiple market environments Should have overall knowledge to source from salaried loans business. Good communication, analytical skills and Channel management skills Demonstrated success achievement orientation. Excellent communication skills. Strong bias for action driving results in a high performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. Exceptionally high motivational levels and needs to be a self starter. Working knowledge of computers.

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Assistant Vice President Product Control Business : Fin Sustain & Grp Ext Comm Principal responsibilities Lead and manage a team responsible for offshored activities of Product Control Deliver timely and accurate daily and periodic reporting with high degree of governance and auditable controls Demonstrate an expert understanding of Markets business and processes Influence and escalate customer issues in an effective way to ensure timely resolution Lead, motivate and manage a team of finance professionals taking into account attritions, band progression, contingencies and expectations plus act as an individual contributor as & when required. Manage sourcing and hiring quality people into the team both internally and externally. Establish and meeting challenging PLAs Adherence to Group policies, audit, controls, and compliance requirements including but not limited to declaration of secrecy, data protection act, health, safety and security, information security, clear desk policy Continually assess the operational risks inherent in the processes, taking account of changing operating procedures, staff movements, legal and regulatory requirements, management restructures, and the impact of new technology. Ensuring BCP (business continuity plan) is documented, agreed and tested as per agreed timelines. Ensure all SOPs (standard operating procedures) are in place and updated appropriately Ensure Global Resourcing operating framework taking into account key operational risk (including people & processes) and ways to mitigate Requirements Chartered Accountant or equivalent accounting qualification, MBA (Finance) from a leading management institution with at least 8 years of experience Experience in managing high end Accounting or Reporting & Analysis or finance and accounting activities Experience in reconciling & substantiating traded markets products e.g. FX, fixed income, equities and derivatives Strong accounting knowledge, including exposure to IFRS accounting. Experience in people management and team leadership preferred Excellent communication and presentation skills Technically proficient in systems and in MS Office, particularly Excel. Knowledge of other platforms such as PC Portal, TLM, Cadency and Saracen would be advantageous. Experience in Six Sigma/Lean methodology will be an advantage Comfortable managing a team which operates across multiple shifts, from HK to NY Experience of migrating processes including remote migrations

Purpose: Capture and break down requirements into Jira epics and stories for the Trade Lifecycle Project. Must: Proficient with Confluence and Jira for tracking data mappings. Clear capture of data mapping requirements and business rationale. Knowledge of financial markets, trading, operational risk, benchmarking, and market risk obligations. Strong communication and documentation skills. Ideal: Experience in financial institutions and sales/trading projects. Knowledge of order and trade lifecycle, and OTC products (fixed income, FX, derivatives). Familiarity with trade surveillance tools. Responsibilities: Collaborate with teams to capture requirements, implement, and test data mapping changes. Use SQL to analyze datasets for pattern identification and reducing false positives. Write requirements for surveillance scenarios (plus). Participate in regression testing (plus).

About the Role: OSTTRA India The Role Operations Analysis Specialist The Team The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures. The Impact Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. What’s in it for you We are looking for self-driven, client focused individuals with great problem solving and analytical skills to fill an Associate position within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within Traiana’s suite of products. The Onboarding team assist clients with new client set ups and UAT testing prior to go-live in Production environment. Client Services team is responsible to assist existing clients with daily queries pertaining to Production environment. This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities: As part of platform / system support, individuals are required to assist on everyday client queries pertaining to access management, system workflow, technical errors, customization requirements etc. High level of direct client interaction. Client queries handled via emails and phone hotline. Act as the primary point person for incident management for Traiana-wide incident impacting our globally based clients during EMEA hours. Incident management responsibilities include: o Response to initial incident notification o Providing regular updates to clients per SLA o Primary liaison for aiding our clients through post-incident recovery o Provide Major Incident reporting following any Severity 1 outages per SLA. Participate in internal testing of applications, prior to any change going live in production. Work closely with internal teams for system enhancements. Ensuring accurate input of static data client profile configurations are processed daily and the team meets assigned targets and SLA’s. Monitor client query queues, diagnose and resolve any resulting exceptions or errors and work with internal groups to provide resolution. Respond to client requests by providing detailed analysis and feedback. Process reports (user list / Trade) as requested by clients. Participate in internal / external training needs. Educate clients on upcoming changes. Liaise with participants for rolling out new products Communicate and assist internal departments for onboarding new participants in a timely manner and effective implementation of the product. What We’re Looking For: University graduate preferred 4-6 years of experience required Work experience in the financial markets preferably in operations Knowledge of OTC / FX products, the trade clearing process and application support a major plus Prior experience working on Traiana applications is a major plus Strong customer service and problem-solving skills Focused on Operational Control and Data Security Flexible and able to adapt to change Able to work independently with minimal supervision Excellent interpersonal, written and verbal communication skills Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients. The Location: Gurgaon, India About Company Statement: OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com. What’s In It For You Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)

POSITION SUMMARY: The Director of Operational Risk and Fraud Management will oversee the enterprise-wide strategy, execution, and governance of risk mitigation and fraud prevention efforts across all call center operations. This role is responsible for identifying, investigating, and resolving incidents related to agent integrity, KPI manipulation, system vulnerabilities, and data exposure risks. The role will work closely with Quality Assurance, Operations, IT Security, and Compliance teams to build a proactive, intelligence-led risk posture that protects client interests and enhances operational resilience. 1. Fraud and Integrity Oversight a. Lead all internal fraud and agent misconduct investigations, ensuring timely, ethical, and compliant resolutions. b. Establish policies, processes, and escalation paths for identifying and reporting suspicious or anomalous behavior. c. Oversee root cause analysis for fraud cases and implement corrective actions. 2. KPI Manipulation and Performance Risk a. Collaborate with Quality and Operations to proactively detect potential KPI manipulation or gaming behaviors (e.g., false holds, inflated metrics). b. Develop anomaly detection frameworks and early-warning indicators for performance-based fraud. c. Provide decision support to leadership on agent-level and program-level integrity concerns. 3. System and Data Risk Management a. Identify operational and systems vulnerabilities that could lead to client/customer data exposure. b. Partner with IT Security and Technology teams to evaluate systems for fraud exposure and data leakage risks. c. Lead the creation and execution of risk mitigation plans and access control protocols. 4. Global Risk Team Leadership a. Directly manage a global team of risk professionals conducting audits, investigations, and operational risk assessments across regions. b. Standardize investigation procedures and audit methodologies to ensure consistency and regulatory compliance worldwide. c. Foster knowledge sharing, skills development, and performance alignment across regional teams. 5. Governance and Reporting a. Develop risk dashboards, heat maps, and reporting mechanisms for senior leadership and clients. b. Maintain a centralized incident log with detailed case handling, outcomes, and risk trends. c. Ensure compliance with client contracts, regulatory expectations (e.g., HIPAA, PCI-DSS), and industry best practices. 6. Cross-functional Collaboration a. Align with Compliance, Legal, and HR on case escalation and disciplinary actions. b. Contribute to training programs that promote a culture of integrity, data security, and ethical behavior. c. Provide expert guidance during new client onboarding and changes to operational procedures. REQUIREMENTS 1. B2H/C1 in Berlitz or equivalent standards 2. Bachelors in Degree in Business Administration, risk management, Fraud Management, or related field (Masters preferred). 3. 10+ years of experience in fraud investigation, operational risk, or compliance within a BPO, contact center, or financial services environment. 4. Demonstrated experience leading investigations and working with confidential data. 5. Familiarity with fraud detection technologies, speech/interaction analytics, and KPI trend analysis tools. 6. Strong understanding of customer data protection frameworks and systems audit principles. 7. Exceptional analytical, communication, and stakeholder management skills. 8. Professional certifications a plus (e.g., CFE Certified Fraud Examiner, CRMA, CIA, etc.)

TLM Reconciliation Key Responsibilities Uphold the values of the Group and Company at all times. Comply with all applicable rules / regulations and Company Group Policies. Adherence to the UK regulatory requirement on CASS reporting, HUB investigation and return of fund for UK Nostro process. Contribute to efficient functioning of the Unit. Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable. Perform error free reconciliation as per procedures and DOI / Reconciliation Policy using reports from various necessary applications. Handle customer queries and correspondence (both internal and external) and maintain effective working relationships with all departments including IT / IS. Ensure effective follow ups and escalations, both internal and external, in resolving outstanding items and all process and system issues, strictly as per agreed SLA / matrices / DOI Assist TLs and Manager/Sr Manager for process mapping and automation / improvement efforts. Assist TLs and Managers in testing and take over activities for new processes; Senior Managers in efforts towards achieving the same. Ensure adherence to all SLAs and proper updation of all logs such as time updation, system downtime, and exceptions log. Undertake any activity as may be advised by TL, Line Manager, Senior Manager or Head, GRU in line with DOI. Act as a back-up for reconciliation of any site as advised by TL, Line Manager, Senior Manager or Head, GRU. Maintain Learning Development Plan (LDP) and ensure participation in training programmes organised within the department, by the concerned Training Team / OL. Readiness for Audits - External/Internal. Ensure no IDs Passwords are shared Update tracker used for MIS other activities as advised. Escalation matrix to be adhered to. Assist in carrying out BCP tests. Adhere to 6 S Any deviations / exceptions in process to be highlighted promptly to TLs/Line Manager/Senior Management appropriately. Help in giving inputs for updation of DOI Help in Archival activities Assist in Department Group related projects. Fire Marshall. Awareness amongst staff. Participate in the evacuation exercise and keep the evacuation time within the benchmark time To identify and report all exceptions on non compliance with standard controls To identify and report all weaknesses inherent in the standard controls Provide KCSA data on time Delegation of authority as applicable will be issued separately as an addendum to the JD, depending on the Roles and responsibilities handled. Where threshold is Zero, the same has not been mentioned in the above delegation. Ensure to update Check list, CTQ report/manual volume PS Tool on daily basis Ensure no incoming messages pending in TLM investigation module for respective site on same day DA messages to be inputted in file net as advised by TL/Line manager Checking of missing feeds (Statements/Ledgers/Input files from spokes) and highlight to TL / line manager if any delay or issues on the same. Responsible to provide proper comments for Level 3 Level 4 entries with the reason for outstanding/ latest follow up and also expected date of clearance. Where threshold is Zero, the same has not been mentioned in the above delegation. Business GRU Processes Reconciliation Skills and Experience MS Excel TLM Communication skill Qualifications EDUCATION - UNDER OR POST GRADUCATE, PREFERABLY B. COM OR MBA LANGUAGES - ENGLISH About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 27742

As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30707

This role will be responsible for building and leading a best-in-class Treasury team in India, with full accountability for all Treasury operations, people strategy, and delivery outcomes that are/ will be based in India. This role will be a critical part of the global Treasury Management Team, driving both strategic execution and operational excellence at scale: Provide single-point leadership for all Treasury activities at the India Hub, spanning business management, change, cost, strategic initiatives, and support for Group Treasury Capital, Liquidity, Markets, and RRP functions. Accountable for building a cohesive operating model aligned with Group Treasury s strategy, fully integrated with GCFO. The role demands proactive leadership to drive the hub agenda, strengthen cross-functional connectivity, and position the India Hub as a centre of excellence and a strategic partner to global stakeholders. Architect and execute the Treasury India people strategy and target operating model - recruiting top talent, developing future leadership, embedding a globally integrated yet locally empowered structure, and ensuring close alignment with adjacent GCFO functions such as Balance Sheet Forecasting, Product Control, Regulatory Reporting etc. Construct, establish and lead the India based Balance Sheet Management (BSM) function, delivering daily balance sheet actuals and flash reporting with daily variances accurately explained. Provide reliable, timely and granular business insights to Treasury, CFO and CPM/FRM to drive balance sheet optimisation. Lead India FTP operations, driving tighter controls and continuous improvements. Key responsibilities include maintenance of the t-pace platform, ensuring robust reconciliations of FTP accruals, validating balance sheet completeness from an FTP perspective, and partnering with Treasury Product Control to ensure the accuracy of the commercial B/S FTP PL feeding into the Treasury Markets daily PL sign-off process. Key Responsibilities Strategy Provide day to day leadership and direction to the India Treasury team including setting the priorities, and strategy in alignment with Cluster and Group priorities and overseeing the governance structure. Define and lead the strategic direction for the Treasury Hub in India, aligning with global and cluster Treasury goals to ensure optimal business performance and efficiency. Drive the integration and evolution of key strategic initiatives, including the establishment of the India BSM Hub, data production capabilities, and the further development of the Treasury Liquidity, Capital, and RRP Hubs. Develop strategic partnership with key strategic partners (CPM/FRM, GCFO, Risk, Technology and Operations) to drive a common vision, ensure alignment of business objectives and execution of strategic plans. Conduct the above in an efficient manner thereby maximising Group ROTE contribution. Business Balance Sheet Management Hub Lead collaboration with senior stakeholders including the Treasurer, Cluster Treasurers, TM Head, TL Head, CFOs, CPM, and FRM teams to deliver actionable insights on balance sheet needs, driving business decisions and influencing strategic initiatives. Own the end-to-end production of daily balance sheet flash and actuals, ensuring consistency, accuracy, and visibility across all legal entities, while continuously improving timeliness and control of the reporting process. Deliver proactive, data-driven insights on key metrics such as RWA and Leverage Exposure (LE), enabling early identification of anomalies and driving continuous improvements in the businesss operational effectiveness. Standardise and centralise (in India Treasury) MI required for ALCOS and BSR reporting. Automate the production of the reporting packs. Drive the integration of Treasury data and processes, ensuring alignment with regulatory reporting and balance sheet forecasting teams, eliminating redundancies, and ensuring a unified, transparent view of the business. Treasury Hub The role will provide full leadership and accountability for developing and executing a local India Treasury strategy that is fully aligned with Group Treasury s overall strategic direction. Work closely with members of the Treasury Management Team (TMT) across Liquidity, Capital, Markets, and RRP to drive the identification, setup, adoption, and continuous improvement of Treasury processes that can be operated from the India Hub. Partner with TMT members to define and prioritise Treasury processes that are suited for transition to the India Hub, ensuring alignment with business objectives and operational resilience standards. Lead the execution of the end-to-end setup of agreed processes, establishing clear operating models, roles and responsibilities, controls, and governance frameworks. Drive the business adoption of these processes, ensuring smooth operational transitions, embedding them into day-to-day operations, and delivering a seamless handover from Group teams to India. Once embedded, lead the ongoing enhancement and optimisation of these processes while proactively partnering with TMT to identify further opportunities for transition and hubbing. FTP Operations The role will retain direct accountability for leading India-based FTP operations, including configuration of the tPace pricing engine, operational query handling from business and clusters, governance of FTP adjustments, and ongoing process improvements. Ensure strong controls through FTP accrual reconciliations, validation of B/S completeness from an FTP perspective, and coordination with Product Control to guarantee accuracy of FTP PL captured in Treasury Markets daily PL submissions. Drive execution of Treasury COO mandate Change Management: Lead end-to-end execution of global Treasury initiatives (across multiple investment journeys - TM, TL, FTP, IRRBB and TC) by building a best-in-class project delivery capability, ensuring seamless delivery of regulatory, system, and process transformation programs. Full integrate with the Build Maintain model housing best-in-market squads comprising AI specialists, data scientists, business analysts, developers, and strategic thinkers. Cost Management: Own and drive disciplined Treasury cost governance through transparent tracking and strategic forecasting. Ideate and lead the execution of sustainable cost optimization initiatives aligned with global objectives Processes Define Drive the Fit For Growth process simplification, standardisation, and digitalisation agenda for India Treasury. Create establish a standardised cluster operating model for India Treasury fully aligned to Group Treasury and supporting the Fit For Growth cost target. Implementation of policies and control standards within the India Treasury process universe, and management of processes and associated risks including activities within the processes which are carried out by onshore functions or hubbed or outsourced units. Operational excellence - Not only ensure consistency of processes across India Treasury but embed a continuous improvement mindset in the hub, defining on an ongoing basis the transformation journey. Partner with Treasury COO to establish priorities and translate the vision into regulatory analytical deliverables augmenting cluster capabilities. Operational Risk - cesses and procedures and mitigate operation risk within liquidity and capital management and reporting processes. People Talent Build a strong India Treasury team to support the strategy of the franchise, leading through example and instilling the appropriate culture and values. Pro-actively manage the skills in the India hub based on the current needs but also the future needs as per the new operating model. Ensure right distribution across all hub teams per persona and grade as per the operating model. Set the people strategy for the for India Treasury teams and drive the execution of that strategy across resourcing, talent management and learning rewards and promote a culture of learning and self-development. Ensure the provision of ongoing training and development of India Treasury people so that holders of all critical functions are suitably skilled and qualified for their roles and that effective supervision is in place to mitigate any risks. Risk Management Oversee the identification, assessment, and management of risks related to for India Treasury operations, ensuring compliance with risk management frameworks and guidelines. Collaborate with Risk and GCFO Governance team, and other stakeholders to ensure that all functions within India Treasury adhere to risk management protocols. Implement and enforce controls to mitigate operational and financial risks within India Treasury and ensure alignment with the firm s risk appetite. Regularly review and update risk policies, ensuring that they remain relevant and effective in managing both emerging and ongoing risks. Governance Take personal responsibility for understand the regulatory and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions, the Group s policies and procedures and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate, and resolve risk and compliance matters. Assess the effectiveness of arrangements to deliver proper governance, oversight, and controls in the India Treasury Hub and, if necessary, oversee changes in these areas. Deliver effective governance ; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner. Enforce a culture of risk management, control and governance, and ensure that the teams comply with the risk management processes in place. AML and client appropriateness - To ensure the business meets its obligations on the prevention of money laundering under the Group Policy and Standards and under local laws and regulations. Key stakeholders Actively engage all stakeholders to raise their awareness of Balance Sheet Management and its daily movement/ variance and how these are managed by the Treasury and the Business. Ensure that decisions are transparent and supporting rationales are explained in a professional and courteous manner, especially when turning down proposals. External stakeholders including the Reserve Bank of India (RBI) and the Group s external auditor. Full list of internal stakeholders below: Treasury (TMT, TMMT, Cluster Treasurers) Country Treasury Business CFO Cluster CFO CPM/ FRM FPA Treasury Product Control GCFO Performance Management GCFO Data Analytics Liquidity, FTP, IRRBB Capital Technology and Change Treasury Modelling, Platforms Analytics Other Responsibilities Embed Here for good and Group s brand and values in Treasury Markets COO team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills and Experience Banking and Finance Operations Managing global teams Balance Sheet Concepts Liquidity Management Capital management FTP IRRBB Governance Control Effective communication Influencing through expertise Knowledge of organisation Financial Analysis Finance and Accounting Qualifications EDUCATION Degree level TRAINING Complete all required mandatory developmental training - role specific, and regulatory/compliance bank wide LANGUAGES Business level Englis Strong understanding of the broader banking environment and the associated business challenges developed through experience in the industry. Experience in working in multiple geographies. Knowledge of cluster regulatory environment and requirements, as well as, ideally, knowledge of regulatory requirements in other key Group markets. Sound understanding of balance sheet management, oversight, and control frameworks. Strong leadership qualities, excellent interpersonal, influencing and stakeholder management skills. Analytical inquisitive nature and sharp business acumen, the ability to assess risk and appropriate levels of return and thereby optimise business performance. Strong sense of integrity and financial independence with an ability to challenge where deemed necessary. Excellent communication skills, written and verbal, given the need to deliver consistent and compelling messages to internal and external stakeholders. Proven ability to manage highly diverse teams in widely dispersed geographies. Strong management and people development track record. High level of resilience and maturity to operate in a result driven and fast-moving environment. Academic degree from a well-recognised institution. Minimum 20 years of finance/treasury related work experience in the banking sector. 15+ years of experience in Treasury Operations, Transformation, and related activities in the financial industry. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30513

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join the HSBC, Global Trade Solutions - Receivable Finance Services team. Job Introduction This role belongs to the operations job family and the role holder would be working in Receivable Finance Services based out of Mumbai, India. This unit supports the trade working capital, supply chain structured trade finance pan India operations for the Global Trade Solutions business which is an integral part of the Corporate Institutional Banking customer group. Principal Responsibilities GTS - Receivables Finance is in the business of financing of receivables and transactions on an open account basis. Primary responsibility of the RF Services unit is to conduct transactions processing in compliance with the DIMs, GOPs and Bank s policies Ensure transactions and repayments are processed in a timely and error free manner ensuring no operational losses and adhering to all controls Develop effective working relations with clients to ensure operational requirements / specific business practices and needs are adhered to. Maintain sufficient and effective processes and controls identifying and mitigating risks and ensure timely escalation and resolution of all control issues and reputation risks Mitigate the risk of financial crime by applying the necessary controls in every process, operation, transaction and activity of the function, which will allow the sustainable and responsible management of the business To support the RF Operations management effectively on unit deliverables Investigate/ response to client / RM on operational issues. Communicate with correspondent factors on operational matters. Ensure rectification of credit control and operational issues (if any). Ensure smooth implementation of new system (if any) as well as ongoing upgrades/ enhancements. Co-ordinate with IT support Team on system upgrade, change control release and resolution of problems encountered. Requirements Experience in transaction banking. Strong interpersonal, influencing and communication skills. Proficiency in the English language Fair knowledge understanding of RF products. Good understanding of Operational Risk related to the underlying RF Transactions. A good team player and self starter Strong organizing and time management skills. Solutions oriented, can work independently and has good attention to detail Self-motivated with initiative to take on new and additional responsibilities. A Bachelor degree preferably in a business or related area HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

• Manage Risk & ensure regulatory compliance with risk limit/regulation • Design frameworks strategies • Utilize quantitative techniques to identify, assess, & mitigate trading risks • Lead initiatives to improve risk management processes & policies Required Candidate profile • NISM Series-VIII certification • Proficiency in Python, R, or MATLAB for quantitative analysis • Knowledge of financial markets, risk management frameworks, & compliance regulations

Dear Applicants, Greetings from Teamware Solutions! Position: Third Party Risk Management Experience: 4-6 Years Location: Mumbai (Apply if you are in western line) Notice Period: Immediate Joiners Interested candidates can apply to the given Email ID: greeshma.t@twsol.com Job Description:- Develop a strong understanding of outsourcing regulatory requirements as they relate to outsourcing and how the Firm must meet those requirements Shepherd Intake Forms through the multiple project phases and ensuring the agreed Service Level Agreements (SLAs) and go live deadlines are met Provide project management support for the entire lifecycle of an engagement, to ensure that all project related deliverables are met (i.e., completion of calls, governance and regulatory requirements, clearance and acknowledgments from control groups, including Compliance, Tax, Legal, BU, etc.), including project status reporting Provide support to ongoing project initiatives Must have skills Third Party Program Engaging and Manage Stakeholder and their Reg. related requirements Vendor Management, Project Management, Stakeholder Management, Supply Management Understanding and some experience of Third Part program Looking for professionalism and maturity. Domain – Investment Banking

About this role: Wells Fargo is seeking a Senior Operational Risk Specialist In this role, you will: Manage the development, implementation, and monitoring of a risk-based program for a business or large functional area with moderate to high risk to identify, assess and mitigate operational risk that arises from inadequate or failed internal processes, people, systems, or external events Maintain a balance between risk mitigation and operational efficiency Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls Analyze business and system changes to determine impact, assess operational risk issues, and assign risk ratings consistent with established policy standards Provide operational risk expertise and consulting to complex business units for initiatives with high risk Design and develop testing strategies, methodologies and analyses Consult with the business to develop corrective action plans and effectively manage change Identify training opportunities Design and coordinate the development of training materials and coordinate or deliver training Report findings and develop business cases to influence management on the need for controls to mitigate risk Manage and coordinate production of periodic operational risk performance reports for management, including trend research and recommended strategies Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Required Qualifications: 4+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 4+ years in similar analytics roles Masters in applied mathematics, statistics, accounting, finance, computer sciences, or business/social and behavioral sciences with a quantitative emphasis. ~2 year programming in SAS or SQL. Knowledge about Consumer Lending is plus Extensive knowledge and understanding of research and analysis. Strong analytical skills with high attention to detail and accuracy Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions. Ability to form a story through data analysis. Ability to effectively assess stakeholder, partner, or client needs while consulting, building solutions, and developing processes. Experience coordinating multiple tasks within aggressive time frames. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. Ability to take initiative, identify opportunities and implement change. Ability to interact with integrity and a high level of professionalism with all levels of team members and management. Ability to lead during times of ambiguity and change. Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important. Job Expectations: Perform highly complex analytics leveraging data across areas such as Risk & Control, Operational Risk Events/Losses, Issue Management etc. and other business specific data to understand pockets of high concentration of operational risk for ORBOs team. Build routines to proactively track and analyze key metrics and bring forward actionable insights in a timely manner. Utilize advanced analytical techniques/decision sciences to answer complex questions by leveraging a wide array of risk and business data. Translate highly complex analysis into simple/actionable insights and create compelling stories in power point for effective decision making. Leverage technology tools to automate repeatable tasks to drive efficiencies/strengthen controls. Own analytical process supporting operational risk team and ensure good documentation exists across core processes. Build connections with the data and reporting teams across the enterprise, keep up with the data knowledge and influence data/reporting needs.

Wells Fargo is seeking a Financial Crimes Associate. As a part of Wells Fargo's second line of defense and Independent Risk Management team, Financial Crimes Risk Management covers jobs responsible for implementing and maintaining an effective financial crimes program for the company that complies with all applicable laws, regulations, and regulatory expectations including Bank Secrecy Act, Anti-Money Laundering, Counter-Terrorist Financing, and Global Sanctions. In this role, you will: Participate in and provide support for low complexity initiatives Investigate, negotiate and mitigate potential or known moderate dollar loss or risk claims with customer suspects Examine evidence and work with more difficult customers or collect losses from responsible party Examine fraud findings to determine extent of fraud risk Review issues and policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact Research and scrutinize complex transactions and referrals to prevent and detect financial crimes activities, policy violations and suspicious situations with low to moderate risk Perform analysis to detect patterns, trends, anomalies and schemes in transactions and relationships across multiple businesses or products Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of function, policies, procedures, and compliance requirements Draft report of findings and trend evaluation and make recommendations to mitigate risk Provide information to managers, functional colleagues and stakeholders Provide litigation support, under guidance by more experienced colleagues, by providing support documentation, testimony and evaluating cases for potential risk Conduct education for financial crimes awareness Required Qualifications: 6+ months of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Anti -Money Laundering (AML) / Bank Secrecy Act (BSA) experience including strong knowledge and understanding of transaction monitoring. Good analytical skills with high attention to detail and accuracy. Good verbal and written communication skills. Good time management skills and ability to meet deadlines. Microsoft Office (Word, Excel, and Outlook) skills

About this role: Wells Fargo is seeking a Independent Testing Manager In this role, you will: Manage a team of managers in cross-functional teams in accomplishing goals and priorities Develop and design methodologies and standards for review activities across the Enterprise in alignment with the Risk Management Framework Ensure effective and appropriate testing, validation, and documentation of review activities for risk programs, risks, and controls according to standards and other applicable policies Develop, maintain, and execute the Annual Plan Assess, document, and communicate emerging risks, themes and identified issues to leadership and risk partners in a timely manner Ensure issues are identified and documented Identify potential corrective actions, and follows through on reporting, escalation, and resolution Perform moderate to high risk quality reviews Lead implementation of complex and strategic initiatives with moderate risk and complexity Ensure plan includes targeted reviews based on risk and meets internal past due benchmarks Lead moderate to high risk or complexity review activity engagements Escalate any critical or high risk issues to appropriate leadership Manage communication and collaboration with business heads, Legal, Audit, and regulators on risk related topics Provide status updates to key stakeholders on programs and specific reviews where warranted Manage allocation of people and financial resources for Independent Testing Mentor and guide talent development of direct reports and assist in hiring talent Manages a team of Associate Managers, Officers and/or Specialists-Sr. Specialists or cross-functional teams in accomplishing goals and priorities Communicate emerging risks with broad impact and act as key participant in large scale planning for Independent Testing Develop and design methodologies and standards for review activities across the enterprise in alignment with the risk management framework Review and research complex development and design of methodologies and standards for review activities companywide in alignment with the risk management framework Ensure effective and appropriate testing, validation, and documentation of review activities for risk programs, risks, and controls Provides status updates to key stakeholders on programs and specific reviews where warranted. Make decisions in complex situations requiring solid understanding of risk management framework and the risk and control environment that influence and lead enterprise testing to meet deliverables and drive new initiatives Collaborate and consult with Audit, Legal, external agencies, regulatory bodies and stakeholders to resolve risk related topics Lead project teams Strong people management and Leadership skills focused on Coaching & Developing teams, creating High Performing teams and by driving the team towards excellence Required Qualifications: 4+ years of experience in Independent Testing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of Leadership experience Desired Qualifications: Good experience in Control testing, Process Reviews, Audit, risk-based testing and risk management (includes control testing, compliance, operational risk, internal audit, business process management) Strong fundamentals and Risk knowledge of conducting end-to-end Reviews / audits / control testing. Strong People Management skills Strong people management experience with strong people management skills Banking, Financial Services, Big 4 audit Firms experience preferred. Ability to think critically, out of the box with a forward-looking approach and apply the risk fundamentals to unstructured scenarios Ability to obtain data and validate for integrity that is used for Reviews/Engagements Familiar with considering a broad range of issues in making decisions and holds oneself accountable for delivering on commitments and renegotiating when needed. Proficiently balances tasks and concerns for peoples needs. Familiar with building constructive and effective relationships. Familiar with leading and challenging others to improve the organization. Is the subject matter expert on testing topics (especially Technology based testing), risk types, line of business process walkthroughs, test results, quality assurance, researching, and issue identification. Job Expectations: Shift Timing: 1.30 PM - 10.30 OM

About this role: Wells Fargo is seeking a Senior Data Management Analyst in Corporate and Investment Banking ('CIB') to join the Applications Controls Execution & Services team, a subunit of the CIB Data Management organization. The Application Controls Execution & Services team partners and supports CIB's wide network of Application Business Owners (ABO's) with identification, interpretation and/or implementation of governance processes or controls used to mitigate various compliance, operational, or data related risks. The team is responsible for the development and delivery of various data management artifacts as required by internal data management policy and procedures. Candidates for this role will be asked to develop strong partnerships across the ACES organization, with other teams within CIB Data Management, CIB Technology stakeholders, and with other teams across the CIB Chief Operating Office. Specifically for this role, the candidate will be assigned to support a business unit vertical and will be expected to develop SME level knowledge of various business applications and the associated business and technical metadata related to the applications. Furthermore, this role will partner closely with resources within the line of business and technology to document or maintain high level data lineage, implement data management artifacts, and resolve data quality issues to minimize risk and adhere to data management policy and procedure standards. In this role, you will: Lead or participate in moderately complex programs and initiatives for data quality, governance, and metadata activities Design and conduct moderately complex analysis to identify and remediate data quality, data integrity, process, and control gaps Analyze, assess, and test data controls and data systems to ensure quality and risk compliance standards are met and adhere to data governance standards and procedures Identify data quality metrics and execute data quality audits to benchmark the state of data quality Develop recommendations for optimal approaches to resolve data quality issues and implement plans for assessing the quality of new data sources leveraging domain expertise and data, business, or process analysis to inform and support solution design Lead project teams and mentor less experienced staff members Drive planning and coordination on moderately complex remediation efforts acting as central point of contact Consult with clients to assess the current state of data and metadata quality within area of assigned responsibility Participate in cross-functional groups to develop companywide data governance strategies Provide input into communication routines with stakeholders, business partners, and experienced leaders Partner with a specific CIB business unit providing operational stewardship for existing and future business application owners (ABO's) across the business. Ensure compliance with various data management policies, procedures, and frameworks; assist with or create various data management deliverables or artifacts, e.g., data dictionaries, data lineage, data checks and control assessments. Provide QA as needed to work product. Provide first level support for various data related programs or projects that require data lineage or data artifact creation. Collaborate and consult with other members of project or program. Support analytical processes to review data exceptions and work with teams to resolve data issues and revise data check criteria. Work within required artifact development SLAs or timelines. Includes accountability for assigned initiatives or work product, limiting risk exposure, and creating efficiencies as appropriate. Leverage team environment to support delivery of on-time deliverables. Learn and utilize tools which support the overall data management program. Understand the business application development and change management roadmap in partnership with current business and technology application owners, providing insight into potential risks, compliance implications or control gaps. Identify new or emerging risks brought upon by business application enhancements, implementations, or sunsets. Work with team or pod leadership to escalate issues or concerns. Participate in moderately complex programs and initiatives for data quality, governance, and metadata activities. Analyze, assess, and test data controls and data systems to ensure quality and risk compliance standards are met and adhere to data governance standards and procedures. Required Qualifications: 4+ years of Data Management, Business Analysis, Analytics, or Project Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 4+ years of financial services or financial services management consulting experience Experience working within Corporate and Investment Banking, ideally within the front office, business support or management, business control, data management or operations. Knowledge and understanding of Corporate and Investment Banking business applications, functionality, processes, and workflows. Experience with one or more of the following risk areas or stripes: operational risk, technology risk, information security risk, and data management risk. Superior consultative skills and ability to work and influence successfully within a matrix environment; willingness to share knowledge with peers and other partners. History of building effective business partnerships with peers and colleagues. Superior analytical and technical skills. Excellent verbal, written, interpersonal and communication skills. Strong organizational and execution skills. Ability to present complex material in an audience appropriate and consumable manner to various levels of the organization.

About this role: Wells Fargo is seeking a Due Diligence Consultant. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Conducts reviews of bank customers (individuals/entities), related parties (owners, board of directors, executives) and/or transactions that present a moderate degree of complexity and risk to determine appropriateness for Wells Fargo. Conducts comprehensive research and/or background investigations on individuals, entities, organizations or locations to identify and mitigate associated sanctions, credit, financial crime, and reputational risks and thoroughly documenting findings. Reviews and analyzes due diligence data from a variety of sources to determine overall risk. Screens customers, prospects and/or transactions against various regulatory reporting lists and regionally based sanctions watch lists. Evaluates risks to determine permissibility under sanctions, regulations and/or BSA/AML regulations. Works with high risk customers (e.g. casinos, MSBs, payment processors) to understand controls and activities. Provides appropriate direction to the line of business. Escalates confirmed sanctions alerts, PEP matches and other risks appropriately. Performs non-documentary Customer Identification Program on domestic customers in accordance with regulations and bank policy. Ensures compliance with guidelines set forth in federal/state anti-money laundering laws and regulations including the Bank Secrecy Act and various sanctions regulations, and in accordance with policy/procedures set by the bank. Consults with peers, line of business managers and other external parties regarding due diligence findings. Participates in moderate size project initiatives. Operates independently with minimal supervision, and effectively manages work requests to meet performance expectations. Required Qualifications: 5+ years of experience in risk (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk) and a university degree in Business or related discipline Experience in Due Diligence, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Ability to take initiative and work independently with minimal supervision in a structured environment Ability to research, analyze, and determine a course of action for financial transactions Knowledge and understanding of regulatory compliance requirements surrounding USA PATRIOT Act and Anti Money Laundering (AML) requirements Basic Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills Ability to provide strong customer service and develop customer relationships

About this role: Wells Fargo is seeking a Financial Crimes Associate Manager In this role, you will: Supervise entry to mid level roles in transactional or tactical less complex tasks and processes to ensure timely completion, quality and compliance Manage the implementation of procedures, controls, analytics and trend analysis to ensure identification, prevention execution, detection, investigation, recovery, government and internal reporting of financial crime activity Maintain awareness of financial crimes activity companywide and ensure all issues are proactively addressed, and escalated where necessary Ensure compliance with regulatory requirements such as Bank Secrecy Act, USA PATRIOT Act, and FACTA Identify opportunities for process improvement and risk control development in less complex functions Manage a risk based financial crimes program or functional area with low to moderate risk and complexity Lead implementation of multiple complex initiatives with low to moderate risk Make supervisory and tactical decisions and resolve issues related to team supervision, work allocation and daily operations under direction of functional area management Leverage interpretation of policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and managers Ensure coordination with team, line of business, other business units, Audit, and regulators on risk related topics Manage allocation of people and financial resources for Financial Crimes Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: 2+ years of Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1+ years of Leadership experience Desired Qualifications: Experience in Financial Crimes, Operational Risk, Fraud, Sanctions, Anti-Bribery, Corruption, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Leadership experience

You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. Job Summary As a Risk Controls Vice President in the Payments CORE Program team, you will support the CORE/RCSA program, focusing on data quality analysis, macro risk reviews and global collaboration with Control Managers. You will be instrumental in driving improvements and ensuring compliance with firmwide standards. Job Responsibilities Coordinate and enhance the Compliance and Operational Risk Evaluation (CORE) process across Payments Business Operations stakeholders. Collaborate with Payments Control Managers to address and track remediation of risk, compliance, and control issues. Interpret and disseminate Firmwide CORE Standards and Procedures to Control Managers. Undertake various Risk and Control Program initiatives and present the outcome to senior stakeholders Review and close out all Program and self-identified CORE hygiene items. Become a subject matter expert in the CORE application and provide guidance to Control Managers. Support data quality analysis and reporting as needed. Assist with control issues, ensuring appropriate prioritization and escalation. Conduct qualitative assessments on high-risk compliance and control areas. Communicate regularly with key stakeholders. Required Qualifications, Capabilities, and Skills Strong analytical skills and experience in data analysis. Familiarity with Risk and Control Assessment processes. Self-starter with the ability to multitask and work independently. Excellent organizational skills and attention to detail. Strong interpersonal and teamwork skills. Demonstrated initiative, ownership, and accountability. Proficient in oral and written communication and presentation. Advanced knowledge of MS Office, particularly MS Excel. Preferred Qualifications, Capabilities, and Skills Experience in project management within operational risk and controls. Ability to drive macro risk agenda and deliverables. Experience in developing partnerships with global teams.

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. Do you want to be part of a transformational journey at American Express, to realize the potential of our data assets to power the world s best customer experience? The Risk Data team within Risk Products & Data strategy develops and maintains risk data to cater to strategies for Anti-Money Laundering(AML) in addition to managing the structured Risk Data from internal as we'll as external sources. The team is responsible for applying data engineering principles to data requirements with a strong focus on data governance and data quality. We lead the transformation of critical risk data process on the legacy platforms to modern platforms and integrate them into risk systems. Our team collaborates with internal capabilities stakeholders like Data Architects, Business Architects and partners to decide on the right data design/model We are looking for a strategic, experienced individual for the role of Manager, responsible for partnering across business units, enterprise technology teams, and product/platform teams. Develops deep understanding of business logic, intent and long term objectives to align priorities and develop long life solutions. Role & Responsibilities: The Manager in this position will have Anti-Money Laundering(AML) data ownership and governance. The incumbent would be leading a team of 3-4 data analysts and partner closely with credit strategy and compliance teams in building best in class data assets to cater for production use cases and analytical needs, while maintaining strong data governance and quality control framework. The candidate will be responsible for: End to end ownership of all data related to AML across platforms and processes Subject matter expert for the work stream he/she leads with in-depth knowledge of risk systems and processes. Thought leadership for the respective workstream he/she leads Ability to create a strategy and roadmap for the initiatives he/she is leading Responsible for ensuring data engineering principles are applied to each data requirement Risk data ownership for data used in our production use cases and analytics Define data quality controls (like detective, preventive, B&Cs) for batch and real time data & partners with tech teams for implementation Lead the transformation of critical risk data process on the POD platforms to Cornerstone and integrate them into risk systems Lead the development of capabilities to reduce manual operations and prevent operational risk Collaborate with internal capabilities stakeholders like Data Architects, Business Architects and partners to decide on the right data design/model Educate stakeholder community on the usage of risk data Reviewing and updating metadata and lineage standards and process guides published by the Enterprise Data Governance team Minimum Qualifications: The position needs to have in depth knowledge of Amex Credit Risk Systems 3-4 years of hands on experience working on large size Capability or Analytical projects Credit/Fraud risk management experience and understanding of credit lifecycle is preferred Advanced Communicator Thought leadership and solution-oriented mindset Ability to think strategically and set POA direction Ability to build strong relationships in a cross-functional environment. Clear, effective written and oral communication skills Strong Analytical Skills Proficient in collaboration to drive results Deep understanding of Data Management and Data Governance concepts (metadata, lineage, data quality, etc) Preferred experience with Python, Hive, SQL, Hadoop Graduate degree in Computer Science, Mathematics, Statistics or Engineering Proven track record of driving results in a fast-paced environment often with significant ambiguity and needing to make decisions with less than perfect information. Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

This role is within the Business Performance Operations (BPO) finance function that supports the Wealth Retail Banking (WRB) business. WRB has a footprint across the globe with an annual revenue of >USD 7bn and serves more than 11 million clients in some of the world s fastest growing markets. The BPO finance team supports CFOs, providing financial insights on performance and tracking progress of strategic initiatives. This role works very closely with other finance colleagues within BPO and onshore locations on Performance Management matters. Key Responsibilities Strategy Execute strategic actions in collaboration with other finance, business functional colleagues in driving business performance aligned to the Bank s Strategic Priorities Provide MI and financial information to enable strategic decisioning for WRB Business Partner with senior finance colleagues to support WRB performance management reporting and analytics Support analytical reviews of financials such as comparison vs budget and monthly variances Prepare product and segment packs/ reports Understand financial reporting end to end, including quick turnaround on ad hoc requests whilst ensuring quality and timelines of the output Processes Support continuous process improvement, standardization of procedures, and implementation of a robust control framework Work with finance colleagues to ensure co-operation and smooth operations. Understand the changing data requirement landscape with a forward-looking focus Risk Management Operate 1st line responsibilities of process owners as outlined under Operational Risk Framework (ORF) and associated policies and procedures Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising and identify and manage forward looking risks. Through assignment of direct and indirect reports, establish and maintain an appropriate framework and procedures for monitoring, identifying, measuring, assessing, reporting, and managing compliance, regulatory, financial crime, operational and reputational risks Governance Support Governance framework around Standard MI, internal controls, adherence to policy to adherence to agreed risk appetite. Regulatory and Business Conduct,Stakeholders Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders WRB Group Financial Planning Analysis teams WRB BPO Country, Product and Segment teams WRB BPO Country Lead Other Responsibilities Embed Here for good and Group s brand and values in team, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats). Risk Management: Represent BPO in-Service Review engagements with CFOs, provide management insights and address any CFO level actions from the Review meetings Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising and identify and manage forward looking risks. Through assignment of direct and indirect reports, establish and maintain an appropriate framework and procedures for monitoring, identifying, measuring, assessing, reporting, and managing compliance, regulatory, financial crime, operational and reputational risks Governance: Build and review Governance framework around Standard MI, internal controls, adherence to policy to adherence to agreed risk appetite. Regulatory Business Conduct: Display exemplary conduct and live by the code of conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Skills and Competencies: Minimum of 12 years of experience (post qualification), preferably in the Financial Planning Analytics area Financial Analysis Banking Products Story Telling Data Analytics Forecasting Performance Management Balance Sheet Management Manage Risk Manage People External Reporting Strategy Execution Risk Controls Regulatory Compliance Qualifications MBA, CA, CFA, ACCA Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing we'll, and not so we'll Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social we'llbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive we'llbeing support through Unmind, a market-leading digital we'llbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

The Client Coverage COO KYC Policy Implementation (PI) team manages the implementation of Group and local KYC requirements for CIB originating from CFCC and applied by the First Line community of local/regional Business teams, Client Management Teams (CMT) and Delivery Operations. We are currently hiring a Policy Implementation Manager (AVP) based in GBS India to strengthen the team. We operate an end-to-end accountability model where each team member takes charge of the entire policy implementation process, from initial consultation to delivery and warranty. This is a role for individuals with a strong sense of achievement and willing to learn and apply a wide array of skills across a broad range of stakeholders. Strategy The KYC Policy Implementation ( PI ) team within CIB Coverage COO manages the implementation of Group and local KYC requirements for CIB originating from 2nd Line Compliance (AML Policy and CFCC) and applied by the First Line community of Country/Regional Business Teams, Client Management Teams and Delivery Operations Teams in-country and in Global Banking Services (GBS). We are currently hiring a KYC Policy Implementation Manager based in GBS India to support the implementation of Group Standards or of local requirements in the SC Network across Customer Due Diligence, Name Screening, Anti-Tax Evasion and Financial Crime Information Sharing requirements. Whether the role holder will initially support Group-level or local implementations will be determined based on business requirements. Business Under the direction of the relevant senior PI Lead: Support the Business in understanding the impacts of changes in regulatory requirements; Approach implementation of changes from a Business, Client, and RM lens. Processes Support the end-to-end change process from initial policy consultation to delivery and warranty, whether for changes to Group Standards or local Country Addenda; Perform Client Lifecycle Impact Assessment ( CLIA ) related to policy changes; Support the implementation and enhancements of systems, processes, and controls; Engage with Delivery Operations and Client Management Teams to define and operationalise process changes arising from new or evolving requirements; Support training and communications to the user community; Facilitate ongoing improvement of KYC/CDD processes; Work closely with Regional stakeholders to enhance the quality of process guidance based on user feedback and thematic issues identified via Quality Control. Risk Management Support the application of risk management disciplines as required such as recording and tracking of risk events; Follow at all times operational risk management requirements. Governance Adhere at all times to applicable governance requirements. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders Regional, cluster and in-country Client Management Teams (CMT) and CDD Execution Teams GBS Operations Group, Cluster and Country Conduct and Financial Crime Compliance (CFCC) Country Operational Risk Product Owners for core Client Life Cycle Management systems and tools Other stakeholders as involved from time to time in the policy implementation process Skills and Experience Written Communication Verbal Communication Interpersonal Skills MS Office Data analysis - Excel Presentation - PowerPoint Experience Minimum 10 years experience in Corporate and Investment Banking Solid understanding of the industry s products and services Experience in Compliance, Risk Management or Governance in 1st Line (Front Line or Operations) Experience in CDD/KYC desirable but not essential Demonstrable ability to work effectively across stakeholder groups and geographical boundaries Good understanding of the dynamics of financial regulation, knowledge of Financial Crime Compliance desirable but not essential Aptitudes and Skills Ability to work autonomously to strict timelines, to report progress and escalate issues Intellectual curiosity, ability, and willingness to learn Logical, lateral and critical thinking Strong business writing and communication skills Effective verbal communication Data analysis and presentation skills, fluency in MS Excel and PowerPoint Strong interpersonal skills supporting the ability to create effective work relationships across a diverse range of functions and geographies; Proactive and positive with the ability to apply independent judgement Focused, organised and results oriented Assertive, tenacious, and willing to challenge when required Qualifications masters degree, minimum Certification in Compliance, Risk or Governance desirable Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.