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7 Job openings at Expedia
About Expedia

Expedia Group, Inc. is a leading online travel company that offers a broad range of travel services, including booking hotel accommodations, airline tickets, car rentals, and vacation packages. The company provides a platform for travelers to research and plan their travel needs, find and book events and activities, and access travel advice.

Senior Manager, Analytics

Bengaluru

2 - 7 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

In this role, you will be responsible for leading a team which automates and extracts trends from our channel performance datasets and transforms them into data products, performance insights, and actionable strategies that improve our channel performance. You will use analytical thinking and deep knowledge of data to turn complex trends into compelling narratives and recommendations for channel operations. Acting as a key source of truth for all channel performance data-related matters within Marketing Analytics, you will guide the consumption of our in-house measurement to inform marketing partners and shape business decisions. Data Analysis & Insights: Support a large network of stakeholders by analysing attribution and channel operations data to generate insights and explanations for performance trends. Inform the business clearly of the commercial implications of performance changes. Self-Service Enablement: Develop and deliver self-service analytics products for a wide variety of stakeholders to increase the accessibility, speed and simplicity of transforming data trends into commercial insights. Data Quality Investigations: Employ logical thinking and root-cause analysis to distinguish changes in customer behaviour from underlying data quality. Act as the subject matter expert for datasets powering our channel measurement. Project management: Balance the delivery long-term roadmap deliverables against ad-hoc and high urgency investigations. Identify opportunities to proactively anticipate requests for support. Stakeholder partnership: Partnering closely with Channel Teams, Finance, and Data Engineering, you will act as the expert mediator between our channel measurement data and the teams that rely on them to understand commercial performance. Experience & Qualifications: PhD, Masters or Bachelors (pref for Mathematics or Scientific degree) with 4-7 years work experience OR 7+ years of experience in a comparable data analytics role with relevant experience 2-4 years of managing marketing analytical teams Managed or mentored at least 1 Data Scientist I or Data Scientist II Strong SQL skills; demonstrated experience of using PySpark / Python to structure, transform and visualize big data, and a willingness to learn new frameworks and languages required for the task Deep logical thinking and experience in distilling crisp insights from highly complex datasets. Experience with designing, delivering, and maintaining data visualisations products through tools like Tableau and Power BI. Experience partnering with other teams and disciplines (Finance, Channels, Engineering, etc) and collaborating with other analytics teams to deliver projects.

Software Development Engineer II

Bengaluru

2 - 6 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Why Join Us To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees passion for travel and ensure a rewarding career journey. We re building a more open world. Join us. Introduction to the Team: Price is a key factor influencing traveler s path to driving a choice leading to a purchase. In a world of infinite paths to purchase, travelers make multiple searches and to find the best trip and best deal . The Expedia Group Offers pillar is tasked with giving the customer a simple, clear, accurate, transparent pricing experience throughout their shopping and booking journeys. We do this by putting the customer first, creating capabilities and experiences that can be shared and presented to the customer that meet the travelers expectations in locally relevant ways and adhere to regulatory norms. Looking to join a team at the forefront of travel technology development We are looking for a Software Development Engineer II to join one of our teams, responsible for developing technology that helps millions of travelers to find the best hotel at the right time for their next unforgettable trip. In this role, you will: Collaborate with team members to co-develop and solve problems. Seek knowledge from subject matter experts when needed. Implement product features working as part of a multi-functional team and run what you build approach. Work in an agile team. Understand the importance of system and technology integration and the basic features and facilities involved in the integration process. Apply software design principles, data structures and/or design patterns and computer science fundamentals to write code that is clean, maintainable, optimized, modular with good naming conventions. Help coordinate stakeholder input and collaboration efforts when developing solutions to issues. Report clearly on current work status. You ask challenging questions when empowered to do so. Experience and qualifications: Bachelors or Masters degree in a Technical field; or equivalent related professional experience Minimum 2 years of experience in backend development, with a strong command of Object-Oriented Programming concepts, data structures, and algorithms, in Kotlin/Java. Developing software in a team environment of at least 5 engineers (agile, version control, etc. Building and maintaining a software project/product in production environments in public/hybrid cloud infrastructure. Very passionate about learning, especially in the areas of technology, service design patterns and system architecture. Understanding of how projects fit together within your team. Able to understand moderately complex systems. Understanding of testing and monitoring tools.

Global Leave Administrator

Gurugram

5 - 10 years

INR 20.0 - 25.0 Lacs P.A.

Work from Office

Full Time

Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees passion for travel and ensure a rewarding career journey. We re building a more open world. Join us. Introduction to Team Our Corporate Functions are made up of teams that support Expedia Group, including Employee Communications, Finance, Legal, People Team, Inclusion and Diversity, and Global Social Impact and Sustainability. The Global Leave Administrator would be responsible for assisting a nd administering all types of leave programs for the companys global workforce focusing on US operations.This role ensures compliance with local, state, and international leave laws and regulations, and provides guidance to employees and managers on leave policies and procedures. In this role you will: Administer Leave Programs: Act as subject matter expert for employee leave and accommodation requests, including long term sick leave, parental leave, short-term and long-term disability, and other statutory leaves , ensuring compliance with all applicable federal / state laws and company policies. Compliance: Interpret and e nsure compliance with all relevant laws and regulations across different countries and regions. Stay updated on changes in leave laws and regulations. Employee Experience : Provide empathetic and supportive guidance to employees regarding leave policies, eligibility, and documentation requirements. Address employee inquiries and concerns related to leave. Documentation and Tracking: Maintain accurate records of leave requests, approvals, and usage. Prior experience with ServiceNow and Workday a plus. Communication: Demonstrated experience to guide employees and managers through complex leave and accommodation scenarios, providing clear expectations and empathetic solutions. Coordinate with People Operations team to ensure smooth leave administration. Reporting : Generate reports on leave usage and trends. Provide insights and recommendations to COE and People Operations based on leave data. Monitor and track leave trends and accommodation requests to provide data-driven insights for process improvements. Policy Development : Assist in the development and delivery of training programs for managers and employees on leave policies, accommodations, and best practices. Training: Assist with training sessions for employees and managers on leave policies and process . Accommodations: Manage and oversee workplace accommodation requests, ensuring that they are handled efficiently, fairly, and in accordance with legal guidelines. Process Documentation: Maintain accurate standard operating procedures and documentation to support compliance and reporting requirements. Vendor Management: Partner with HR, managers, and third-party leave administrators to streamline the leave process, ensuring timely submission and review of required documentation, as applicable. Experience and Qualifications: 5+ years of experience with 3+ years of experience in benefits administration, specifically handling leaves and accommodations. Strong knowledge of HR and employment laws in US Market. Excellent verbal and written communication skills to effectively interact with employees and managers. Strong organizational, analytical, and detail-oriented skills. Ability to work in a fast-paced environment while managing multiple priorities. Self-motivated with the ability to work independently, while maintaining

Insight Analyst - Partner Journeys

Gurugram

3 - 5 years

INR 15.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Travel Partnerships and Media helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. we'drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions. The TPM Partner Journeys team is accountable for the overall experience of TPM supply partners. This team takes a holistic, macro-level approach to define and drive experience improvements across EG. We are responsible for measuring the partners overall experience, accounting for all touchpoints, and delivering insights to drive actionable improvements. As an Insight Analyst - Partner Journeys , you will leverage advanced analytics and AI to transform partner data into actionable insights within the TPM Partner Journeys team. As part of this team accountable for the overall experience of TPM supply partners, you will help establish foundational analytics frameworks while driving improvements in the partner experience and supporting Expedias strategic objectives through data-driven recommendations. In this role, you will: Apply analytical techniques to structured and unstructured data across holistic, cross-channel partner journeys to extract meaningful insights, identifying opportunities to reduce friction, increase revenue, and enhance satisfaction. Develop compelling data stories and visualizations that effectively communicate key journey insights and actionable recommendations to diverse stakeholders, helping drive experience improvements across Expedia Group. Establish foundational measurement frameworks to consistently evaluate partner experiences across all touchpoints, creating a comprehensive view of the partner journey. Leverage cutting-edge technologies including LLMs, generative AI, and text analytics platforms to analyze qualitative feedback, uncover sentiment patterns, and accelerate insight production. Establish and maintain robust insight production processes that support the Experience Management schedule, ensuring timely delivery of partner insights that drive actionable improvements. Collaborate with cross-functional teams to translate partner journey insights into strategic recommendations, helping the TPM Partner Journeys team fulfill its mission of holistic experience improvement. Experience and Qualifications: Bachelors degree in any technical discipline (eg, Analytics, Data Science, Engineering, Computer Science, Mathematics, Statistics) with 3+ years of experience in customer/partner experience analytics or similar data-focused roles. Strong experience generating insights from cross-channel partner journeys , with the ability to identify patterns across multiple touchpoints and build foundational analytics frameworks in evolving business environments. Expert-level data storytelling capabilities - demonstrated mastery in transforming complex data into compelling, action-oriented narratives that resonate with stakeholders and drive strategic business decisions. Advanced proficiency in data visualization and reporting tools (eg, Tableau, PowerBI , Looker) with exceptional ability to design intuitive dashboards that effectively communicate insights from complex partner journeys, with experience using conversation intelligence platforms like Zoom Revenue Accelerator or Gong being a plus . Experience utilizing text analytics platforms, survey tools, and CX management systems such as Qualtrics XMD or Medallia , with working knowledge of project management tools like Jira and Confluence being advantageous . Excellent communication and collaborative skills, with the proven ability to help establish new analytics processes and evangelize insights across organizational boundaries, ideally complemented by consulting experience and knowledge of AI/ML technologies , particularly generative AI or large language models (LLMs).

Partner Journeys Data Engineer

Gurugram

3 - 8 years

INR 25.0 - 30.0 Lacs P.A.

Work from Office

Full Time

Travel Partnerships and Media helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. we'drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions. The Partner Journeys Data Analyst role sits on the Partner Measurements & Insights team in the Travel Partnerships and Media (TPM) division of Expedia Group (EG). This team is accountable for the overall experience of TPM supply partners. We take a holistic, macro-level approach to define and drive experience improvements across EG, and we are responsible for measuring the partner s overall experience, accounting for all touchpoints, to deliver insights that drive actionable improvements. In this role, you will collaborate with cross-functional teams to define data requirements , develop data products, and deliver actionable reporting. Your ability to communicate complex data findings clearly and effectively will be crucial in solving tough data challenges and power our understanding of TPM supply partner journeys . In this role, you will Write advanced SQL queries to e xtract, transform, and analyze structured , semi-structured and unstructured data, combining partner feedback and conversational data with business data to support operational and strategic reporting and insights. Collaborate with stakeholders across EG to understand reporting needs to d evelop, maintain , and enhance Partner Journey reporting and visualizations , support ing data-driven decision-making and empower ing stakeholders with self-service analytics . Contribute to the design and evolution of data models for effective partner journey analysis , proactively identifying process bottlenecks and implement ing improvements to address data-related challenges . Perform data profiling to identify anomalies and inconsistencies and implement data quality procedures and controls to ensure data accuracy and integrity. Apply statistical analysis and modeling techniques (eg, regression, A/B testing) using programming languages (eg, Python, R) to generate actionable insights. Use Confluence for creating and maintaining comprehensive documentation of data models, analytical processes, reporting, and tools (eg, data dictionaries, business glossaries). Who You Are You have 3+ years data analytics experience across the end-to-end data analytics process . You have expertise in using SQL for data investigation, transformation, and analysis of large, diverse datasets (eg, experiential, operational, and commercial ); experience within a customer/partner experience context is a plus. You have expertise in designing, delivering, and maintaining data visualization products (eg, Tableau, Power BI, Python). You have e xperience with programming languages (eg, Python, R) for conducting statistical analysis, text/sentiment analysis, and building machine learning models. You have demonstrated knowledge of data validation and data quality principles and practices , with an understanding of how business processes can impact data structures . You are c omfortable with ambiguity, possessing strong critical thinking and problem-solving skills that allow you to build impactful data analytics solutions to complex data challenges .

Senior Manager, Software Development Engineering

Gurugram

7 - 12 years

INR 20.0 - 27.5 Lacs P.A.

Work from Office

Full Time

Expedia revolutionize the way people search and book travel. We make travel smooth and memorable for everyone, and we create success for our travel partners. We are the Distribution and Supply team at Expedia. We own Pricing, Inventory, Reservation and Offers. we'delight our Travellers with great prices for any travel (hotel, vacation rental, air, cars, packages and cruises), and support them to reserve and manage their experience. We own the unified technical systems that perform these functions, and handle trillions of events that deliver this value at Expedia s global scale. What you will do: Be responsible for building, growing, and shaping adaptive, hardworking, motivated teams and individuals around their goals, ownership and career. Lead, coordinate, and collaborate on multiple concurrent and complex cross-organizational initiatives, understanding goals, constraints, and perspectives, making resource, delivery, and architectural trade-offs to maximize strategic value. Lead and actively contribute to all phases of the software development lifecycle, including the design, analysis, development, and deployment efforts for multiple enterprise applications projects to tackle sophisticated business challenges. Collaborate with EG leaders with vision to architect and build robust applications and thoughtfully choose relevant technologies to evolve EG travel platform. Support technical leads and individual contributors, including coaching, ongoing training and development, performance evaluations, goal setting, disciplinary actions, recruiting, and hiring. Create a positive work environment based on accountability and inclusiveness, in partnership with peers on the leadership team. Lead by example, mentor the team, and establish credibility through quality technical execution. You will demonstrate knowledge of the product development lifecycle from idea generation to bringing a product to market by supporting the different phases and improving product performance. You will engage with peers across the organization to build an understanding of cross dependencies, priorities, and opportunities to simplify. You will advocate for operational excellence (such as unit testing, establishing SLAs, programming for resiliency and scalability). You will ensure that operational teams and subcontractors have a clear understanding of customer requirements; identify technical issues and provide data to support solutions. You will remain informed on industry trends. Examine inefficiencies in the existing stack operation and encourage engineers to improve them. You will bridge the gap in discussions between technology and non-technology personnel. Report on team status faithfully and listen for suggestions to improve lagging project work. Technologies include Java, Kotlin, Scala, Spring, Docker, Redis, DataDog, Splunk, AWS cloud Who you are: Bachelors or masters degree in computer science or related technical field or equivalent related professional experience 7+ years of professional, post-college software development in an object-oriented language 3+ years of people management experience with a passion for growing individual careers and enabling high-performing teams Hands-on technologist and leader we'll-versed at running sophisticated, multi-quarter initiatives and a broad portfolio of applications and services. Strong technical acumen and commitment to quality of engineering work and continuous improvement Excellent at switching contexts from strategic to detailed, technical to business, inter-team to cross-organization and everything in between. Strong communication skills and highly effective collaborator. You articulate your ideas to teammates, peers, and leaders, providing details and supporting your ideas with data where applicable You incorporate others input and feedback and strive to find common ground You enjoy and take pride in the work of your people, focusing on their success and willing to go above and beyond to help them win. You take ownership of outcomes, holding yourself and your team accountable for delivering impactful results while continuously learning and improving

HR Operations Associate

Gurugram

3 - 8 years

INR 8.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees passion for travel and ensure a rewarding career journey. We re building a more open world. Join us. As an Operations Associate in the Global HR Operations organization, you will support the delivery of simple, scalable, and efficient core HR services to all Expedia employees worldwide. This includes providing frontline employee support, processing high-volume transactions, and continuously enhancing the employee experience through insights and process improvements. You will manage employee-related queries submitted via a ticketing system, focusing on high-quality service delivery and operational excellence. You ll also play an active role in identifying areas for improvement to enhance service delivery and employee satisfaction. At Expedia, we re passionate about helping people experience the world through travel. Fueled by innovation and driven by purpose, our people thrive in a fast-paced, energetic environment that s transforming the travel industry. In this role you will Deliver outstanding service by evaluating and responding to HR/employee queries in ServiceNow, ensuring timely and high-quality resolutions within defined SLAs. Provide troubleshooting and resolution for complex transactions, procedural issues, and data-related concerns; escalate HRIS-related issues as needed. Manage end-to-end offboarding processes and support a positive alumni experience. Accurately process data and job change transactions in the HRIS system within required timelines. Conduct audits and verify data accuracy by running and analyzing reports. Create and maintain process documentation and flowcharts to support operational performance improvements. Identify opportunities to improve service quality, efficiency, and responsiveness. Proactively escalate issues with potential broader impact to the appropriate teams for resolution. Experience and qualifications 3+ years of experience in a customer-facing operations role. Strong customer-oriented mindset, committed to delivering exceptional service. Effective communicator across multiple channels (e.g., phone, chat, email, and case management tools). Self-starter with a continuous improvement mindset and strong problem-solving skills. Flexible and adaptable to a dynamic, fast-changing environment. Detail-oriented with the ability to manage multiple tasks and deliver high-quality work. Strong prioritization skills, able to assess task urgency and impact effectively. Proficient in Microsoft Office, especially Excel; working knowledge of PowerPoint and Word. Eager to contribute to test-and-learn initiatives and process innovation. Ability to interpret and analyze HR data is a plus. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request . We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Groups family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert , CarRentals.com , and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs . Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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