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3.0 - 7.0 years

5 - 9 Lacs

Gurugram

Work from Office

As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Competencies Action Oriented Collaborates Customer Focus Gives Clarity Guidance Manages Ambiguity Develops Talent Drives Vision Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 31204

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6.0 - 10.0 years

11 - 15 Lacs

Bengaluru

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The Data, Digital and Coverage Platform Team (DDCP) unit, sits within the Corporate and Investment Banking (CIB) division, is looking to hire a CRM Product Owner to join an established program that has been set up to deliver Customer relationship management (CRM) solution for our frontline sales team. The program looks to transform our sales, marketing servicing approach, to unlock new revenue opportunities and to support our top-line growth ambition. The CRM Product Owner will support drive the definition and implementation of pan-CIB transformation initiative CRMx. Responsibilities include aligning the CRM Sustainable Finance Roadmap to the overall vision strategy set by the Chief Product Owner and to take up ownership of the CRMx Sustainable Finance product backlog. Key Responsibilities Strategy Presents and leads sessions and requirement workshops, based on Agile Delivery Methods Defines, refines, socializes, and tracks product roadmap for owned CRM capabilities together with Hive Chief Product Owner(s) Has knowledge of CRM products (Desired Dynamics 365 etc) to make adequate design decisions propose solutions to requirements based on industry technology best practices Manage vendors, do joint design, and influence product direction Drive adoption of the product Business Knowledge of CIB business processes products and/or Sustainable Finance related framework and processes [preferred]. Processes Support project team on commercialisation of project deliverables such as Sales users training, workshops, and roadshows by helping design the agenda, scheduling meetings, logistics and materials as and when required. People Talent Support CRM CoE team members with direct reporting line on their deliverables Continually strive to share key relevant knowledge and learnings with others across the team Provide design and process specific coaching to new/existing members of the team Risk Management Manage all Deliverables Risk aspects and activities related to CRM owned processes with First line (GPOS/CPOS) Ensure there is due diligence on vendor capabilities and service records when involved in evaluating vendor Confidential information related to programme/projects costs and resources must be handled in discreet and professional manner. Review mitigate process business-related impacts with Process, Operational Risk and CFCC Owners as applicable Governance Adherence to policies and control standards, ensuring compliance and operation within risk tolerance and risk appetite. Maintain awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirements and expectations relevant to the role. Responsible for delivering effective governance within the deliverables and possessing the ability to constructively challenge relevant stakeholders and teams effectively. Ability and willingness to work through details with relevant control functions in an open and collaborative manner to achieve the desired governance outcome within the bank s risk appetite. Work with global teams in Risk, Compliance and COO Office to ensure adherence to the Bank s Risk framework, in the identification, assessment, mitigation, control and monitoring of risk. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Internal: Frontline Sales - Client Coverage Senior Bankers, GAMs, RAMs, FAMs, TB Cash Trade Sales, Market Sales, FSS Sales and Global Banking Bankers Country/Regional/Segment CIB Business Managers DDCP CRM and Sales Enablement Product Owners DDCP CRM and Sales Enablement Hive Chief Product Owners FAST - Commercialisation / Change lead team Sales Enablement Refinement Forum Sales Enablement Hive Leadership Team Sales Enablement Hive Squads Sustainable Finance CSO Team DDCP Frontline Application and Support team (FAST) MT members CIB Process Owners and Process Owners delegates, where relevant Risk Framework Owners for CIB Processes, where relevant Legal, Audit and CFCC, where relevant CIB DDCP MT, where relevant CIB Business Head MT s, where relevant External: External vendors and suppliers, where relevant Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills and Experience Knowledge of banking process Analytical thinking and strong presentation skills Addressing Frontline Needs - Products and Processes Proficiency in Excel, PowerPoint Knowledge of human centred design Customer Relationship Management Domain Knowledge Qualifications 8-10+ years in digital technology implementations, preferably in a large Financial services organization, handling complex implementations 6+ years experience with agile delivery approaches (e. g. Scrum, SAFe), ideally working experience as a Product Delivery, Product Owner, or similar role leading a team of 1-2 members Certified Scrum Product Owner (CSPO), Project Management Professional (PMP) certification [preferred] Prior experience in managing change for a CRM platform is preferred, ideally experience in a vendor solution delivery Understanding of wholesale/ corporate banking products, processes, and an appreciation of the role of frontline and their needs would be valuable Desired - Agile Product owner training/certification Experience with dealing with emerging technologies, proofs of concepts, driving pilots, and product evaluations utilizing innovative sales engagement technology Experience in the analysis and understanding of business processes and needs to develop a Product backlog, Feature backlog and User stories Experienced with managing delivery with scrum masters, technical developers, and architects Develop and maintain the product vision and roadmap with (C)POs, squads, and stakeholders Ability to manage effective planning, implementation, evaluation, and sustainment of product backlogs, to ensure the achievement of anticipated benefits, using Agile methodology Be a self-starter that thrives in the face of challenge, clearing obstacles with a resourceful and creative approach to problem-solving. Strong intellect with superior analytical, problem solving and decision-making skills Strong interpersonal skills with the ability to collaborate with multi-functional, multi-cultural, multi-product teams to achieve superior results Strong communication skills - oral, written and presentation to explain complex or technical issues for a broad audience Strong stakeholder management ability in handling wide ranging and senior stakeholders (across segments/product areas) Ability to build effective working relationships across all levels of a diverse, global organisation Exceptional collaboration skills, strong team player About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 31287

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2.0 - 5.0 years

4 - 8 Lacs

Mumbai

Work from Office

Strategy Targeted Improvements Act as a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients Ensure uniform approach towards implementation of Global IMO Model and adherence to DOIs Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate Automation and Streamlining Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes Business Provide quality support and advice to Relationship Managers (RM s) within all lending units located in Standard Chartered Bank India on all documentation related matters, including the origination of documentation for customers where required To deliver excellent service and advice to our Corporate (Corporate Institutional Banking) Commercial Banking clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other channel related issues Key Responsibilities Processes General Perform end-to-end orchestration across all processes and services managed by IMO Engage clients throughout process, ensuring seamless delivery and client experience Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases. Adheres to first-time-right principles Provide insight and suggestions to improving processes, identifying opportunities to streamline and automate. Looks at ways to promote standard work and best practices. Undertake ad-hoc duties and when delegated by Line Manager and Country Head of IMO Client Due Diligence (CDD) and Regulatory Onboarding Perform all relevant onboarding processes Creation of CDD for New Clients Review of CDD for Existing Clients and perform regulatory onboarding (e. g. FATCA, CRS) activities Drive GIC and network onboarding processes Conduct checks on CDD as applicable Respond and clear queries from Checkers / Other Specialists / Business CRM on a timely manner Work in partnership with all relevant stakeholders effectively within the end-to-end CDD process Where serving as a checker, perform checks on CDD output from Client Delivery Makers, ensuring they adhere to policies and standard work Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations Enablement [Account Opening and Channels] Perform relevant account opening activities, working closely with the relevant onshore and Hub teams to deliver fast set-up of all relevant systems Deliver excellent service and advice to our Corporate (Corporate Institutional Banking), Commercial Banking, and Business Banking (BB) clients in all interactions for their Straight2Bank channel activation pre-transactional enquiries/setup, training, and other channel related issues Accept and arrange processing of various channels (Straight2Bank) and related products and services setup requests for Corporate and Institutional Banking (CIB), Commercial Banking (CB) and Business Banking (BB) clients; including internal setups e. g. for Client Access, Transaction Banking (TB) implementation testing setups, various internal operations unit s setups relevant to channels activation Conduct checks on activities, documentation, and output (by other specialists or makers) within the account opening and channels activation processes as applicable Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations Servicing [Static Data Maintenance, Offboarding] Perform relevant static data maintenance and offboarding activities including raising of SDM and offboarding requests in the system People and Talent Provide effective orientation /guidance to new joiners on the bank s policies/procedures/processes to ensure their successful assimilation into the team and the bank Develop and implement a personal learning plan with team manager, to attain necessary competencies Successfully complete milestones as laid out in implemented personal learning plan Risk Management Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role remit Comply with applicable Money Laundering Prevention Procedures and report any suspicious activity to the operational risk team and Line Manager Ensure a clear and uniform approach towards implementation of the global operating model for all IMO-related processes, and adherence to DOIs Report any deviation (if any) to appropriate authorities and obtain proper dispensations Proactively manage risks and establish/monitor controls to improve the overall state of the risk management and operating framework Governance Ensure strong due diligence on document safekeeping and data confidentiality Ensure correctness of documentation prior to any dispensation from the Bank Ensure compliance with the internal policies and credit policies, external policies, regulatory and statutory requirements Undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls Highlight significant issues/errors to team leader Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead the India Client Management Function to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Country CMF Head, Client Delivery Managers and other Specialists, Makers and Checkers Control Governance Managers and Specialists GBO Hub teams and In-country CET teams Account Opening Teams Front Office (RMs, ARMs) Lending Documentation Unit Commodities Transaction Management Unit Business CRM Business Operational Risk Manager Transaction Banking (Trade, Security Services, and Cash Management) Implementation Managers Client Documentation and Control Skills and Experience Complexity Document negotiation Communication Qualifications Strong ability to positively influence stakeholders across value chain to both orchestrate and execute on processes and deliver exceptional client service and experience Ability to positively engage and build rapport with clients Strong writing and presenting skills in English Problem solver; looks for solutions and finds ways to progress despite blockages Strong drive to deliver Has a clear understanding of the client needs being serviced Ability to work independently without direct supervision and able to cope with pressures from tight deadlines A team player with good interpersonal skills Competencies Action Oriented Collaborates Customer Focus Gives Clarity Guidance Manages Ambiguity Develops Talent Drives Vision Purpose Nimble Learning Decision Quality Courage Instills Trust Strategic Mindset Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 31470

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7.0 - 17.0 years

18 - 20 Lacs

Hyderabad

Work from Office

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager - Trust Finance Operations. Principal responsibilities Assists Trust Finance Operations team to deliver compliant trust / estate administration services to client accounts efficiently and professionally. Assists Team Head in implementing strategies and policies of the company to achieve the business objectives Perform activities of Trust Finance Operations viz. Bookkeeping, bank security reconciliations, data maintenances including Account and Schedule preparations, ad-hoc reports, queries and follow-ups and related actions etc. Daily operations of Central Billing, monthly quarterly fee reporting, client and trustee payments, fees and invoices processing, operational supports to related stakeholders to handle relationship pricing related issues etc. Complete processing work in accordance with established procedures and standards within the required productivity and quality level. Monitor Process productivity and quality and ensure optimum resource utilization and achievement of business objectives Complete MI and other business data requirements accurately and present supporting statistics/reports/returns to business/management within agreed timescales. Plan for effective cross training taking into account the Global Contingency requirements. Review Contingency requirements on a periodic basis and invoke relevant business recovery measures as necessary. Carry out effective Operational Risk Assessment by monitoring and implementing risk mitigating plans. Requirements Accounting knowledge skills and Trust knowledge Administrative as well as reporting and ability to adapt to a wide range of work procedures and operational guidelines Process Improvement Efficiency Stakeholder Management. Spoken and written English skills Post Graduate diploma or Degree holder with major in accounting / finance - accounting background is a must. Strong knowledge and understanding of Trust accounting, accounting policies and practices, strong operations and workflow capabilities and accounting systems / software Demonstrated ability to multi-task and work independently, as well as work collaboratively with other teams Strong analytical, problem solving and reporting skills abilities to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and apply sound business and technical domain knowledge. You ll achieve more at HSBC

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0.0 - 3.0 years

3 - 7 Lacs

Mumbai

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Step into a transformative role as an Asset Servicing Asset Manager I within our dynamic IMOS product and service offering team. Here, you will be at the forefront of driving excellence and innovation in managing Income and Corporate Actions operations. As an Asset Servicing Asset Manager I within the IMOS product and service offering team, you will play a pivotal role in driving excellence and innovation in managing Income and Corporate Actions operations. Your expertise will be instrumental in overseeing ongoing remediation activities, ensuring seamless and efficient processes that enhance our service delivery. Join us in shaping the future of asset servicing, where your contributions will make a significant impact on our clients success and satisfaction. As an Asset Servicing Asset Manager I within the IMOS product and service offering team, you will be tasked with the responsibility of managing Income and Corporate Actions operations, as well as overseeing ongoing remediation activities. Job Responsibilities Manage day-to-day operations of all Asset Servicing Income and Corporate Actions processes. Set up daily accruals in the asset servicing systems and ensure timely settlement is performed on a daily basis in a controlled manner. Identify and repair exceptions to ensure timely projection of income accruals and settlement in the client s liquidity portfolio, the Investment Book of Record. Perform control checks and verifications to ensure any missing accruals are set up timely. Understand the regulatory requirements by working with Risk Control, Compliance, Industry (ISDA/Equities industry groups/DTCC, etc. ), and internal stakeholders. Diligently follow the end-to-end control processes. Recommend process and system enhancements. Deliver a successfully controlled environment of Asset Servicing. Ensure all controls and checks are completed by the end of the day. Required qualifications, skills and capabilities Good understanding of IB products, including but not limited to Income and Corporate Actions, Trades, Reconciliations Good understanding of market regulations and nuances Good business analysis skills to drill down the complex asset servicing events for multiple jurisdictions Good problem solving skills in order to identify, understand, and address operational and technical issues Good communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including Senior Business executives Control mindset to identify process control gaps, prioritize, and mitigate operational risk 6+ years of experience with investment banking environment is a must in Middle Office / Trade Support Bachelor s degree

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8.0 - 10.0 years

40 - 45 Lacs

Gurugram, Bengaluru, Mumbai (All Areas)

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MBA from Tier-1 B-schools with specialization in risk management 11-15 years of risk management / risk advisory Hands-on experience in VaR/SVaR/IRC/CRM calculations Industry certifications such as FRM, PRM, CFA preferred Monika 9717880092

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1.0 - 2.0 years

3 - 4 Lacs

Gurugram

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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The objective of the GS Control Management Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning. GS is looking for an Analyst of Issues, Events & Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Analyst, GS Issues, Events & Remediation will: Assist in investigation and conduct root cause analysis to address repeated issue types. Perform quality assurance on documentation of specific issue/ORE type, urgency, severity/impact (e.g., impact analysis). Assist portions of the remediation process, these may include: 1. Tracking progress 2. Validating resolution efficacy and 3. Communicating status updates to stakeholders Perform quality assurance on documentation and maintenance of records of specific issues/OREs and remediations to ensure transparency and accountability in the issue management process. Identify trends in issues and events associated with a workstream to identify potential systemic risks or control weaknesses within BU processes. Support review of components of the End-to-End (E2E) BU issue resolution process. Perform sample testing of specific issues to ensure resolution is complete and effective Review data used in preparation of detailed reports on issue status, trends, and outcomes Support sharing insights, better practices, themes, etc. across the enterprise Required Qualifications: 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities Project management, communication, and interpersonal skills Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC] Preferred Qualifications: Bachelors Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous. Experience in at least one of the following: Scoping, prioritizing, and support remediation of operational issues Knowledge of investigating and conducting root cause analysis to address repeated operational risk issue types Assisting of quality assurance on documentation of operational risk issues and events Recommendation of remediation strategies for operational risk issues and events Performing Quality Assurance of documentation and maintaining records of operational risk issues and events to ensure transparency and accountability Supporting the BU E2E issue resolution process ORMCM

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5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

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Job Title: Senior Specialist - Change Management Location: Hyderabad About the job Strategic context: Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. As part of GTMC, vision of the Omnichannel pillar is the definition of Sanofi-wide best-in-class Omnichannel engagement strategy, including development of standards & best practices across markets and brand teams, as well as executional planning and support of local Omnichannel approaches (including change management). GTMC will also collaborate closely with Digital to provide consistent tools. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Senior Specialist - Change Management, within our Hyderabad Hub, youll be responsible for supporting the team, ensuring seamless business continuity and driving strategies aligned with global priorities in Content Operations, GenAI, and digital presence optimization. Main responsibilities: The overall purpose and main responsibilities are listed below: The Senior Specialist - Change Management will be responsible for planning, executing, and evaluating the change initiatives related to the Omnichannel pillar/GTMC, ensuring that the relevant stakeholders/teams are engaged, informed, and prepared for the transition. Foster a culture of sustainable change by providing continuous change management support (communication channel, training planning/tracking, presentations, pulse surveys, adoption governance etc.) bringing in increased effectiveness and improved efficiency in line with a reduced footprint. Guide the team and perform continuous analysis and identification of the change impacts, risks, and gaps/opportunities Collaborate with Manager/Lead/Head in development and execution of change management strategy to maximize adoption and minimize resistance during key strategic transitions Actively contribute to creation of planner/communication materials / emailers / newsletters / Viva Engage posts etc.) change management strategy/plan for the omnichannel/GTMC (global/local design), aligned with objectives and organizational culture Provide community management support (for PromoMats/CRM/SFMC/and other relevant communities) - providing program updates, progress, status, links to new documents (such as training material/links, recorded session links), FAQs etc. Drive Omnichannel/GTMC townhalls for global/local program updates and status (best practice sharing, learnings-to-date, case studies etc.) Review/supervise design and delivery of effective training programs to raise awareness, build buy-in, and enhance the skills and capabilities Establish and monitor change readiness and adoption metrics and provide feedback and recommendations to the project team and Leads Facilitate and support the change management activities throughout the project lifecycle, from design to deployment and post-implementation Collaborate with the Omnichannel training specialists for training services/curriculums throughout the transition phase and post- transition Collaborate with the project team, the business units, the IT department, and the external vendors to ensure a smooth and successful implementation of ecosystems, channels, platforms, tools, and processes designed as part of continuous improvement methodology to create best in class go-to-market capabilities that are consistent across GBUs and markets Support Hub strategy aligned with global business priorities, focusing on Omnichannel operations, campaign orchestration, and enablement via continuous feedback loop to optimize customer experience Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working Take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls (leverage AI/automation) To evaluate post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects People : (1) Work with cross-functional Omnichannel teams to understand the change management requirement for their respective teams; (2) Maintain effective relationship with the stakeholders within the allocated GTMC pillar and cross-pillars - with an end objective to ensure adherence and effectiveness of change management strategy/plans; (3) Constantly assist project team for communication/trainings on methods / processes / tools / platforms (4) Partner with Head/Lead for individual development plans; (5) Collaborate with cross-functional teams in GTMC to train for continuous improvement/digital transformation/agile mindset/thoughtful risk taking; (6) Provide proactive recommendations on operational excellence and play an active role to follow the best practices in relation to processes, communications, training management, documentation and technical requirements Performance : (1) Oversee change management programmes; (2) On-time tracking of effectiveness KPIs and report publishing; (3) Effectively communicate with key change partners and provide change management community support to constantly improve quality and productivity; (4) Support change management execution as per agreed timelines and quality; (5) Recommend and implement tactical process improvements within the department and division-wide Process : (1) Monitor compliance and take actions as required to ensure 100% compliance; (2) Collate and publish metrics & reports as per defined frequency; (3) Stay up to date on current industry trends and Omnichannel; (4) Maintain understanding of continuous improvement techniques, and agile methodology; collate best practices, stakeholder feedback and benchmarks inputs for improvements; (5) Contribute to overall quality enhancement; (6) Secure adherence to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards; (7) Leverage advanced training delivery tools and techniques for enhancing the effectiveness of change management program Stakeholder : (1) Work closely with GTMC/Omnichannel pillars (Global, Local, and Hub) to identify communication needs (2) Liaise with cross-functional Omnichannel teams to provide relevant trainings, raise awareness, promote Change Management mindset and increase acceptance/adherence for transformation About you Experience : 5-8 years of experience in medico-marketing / medical / commercial / Omnichannel domain for the pharmaceutical/healthcare industry/digital platforms; 2-3 years of experience in change management, leading and managing complex and large-scale change initiatives (global business transformation environment, within GBS Shared Services industry and/or BPO Services) Soft and Technical Skills: Stakeholder management; strong communication & interpersonal skills with the ability to influence and persuade diverse audiences; ability to work independently and within a team environment; skilled in explaining complex concepts and processes in a clear and concise manner Proficient in using various digital tools and platforms for creating and delivering communication materials (MS office tools, Adobe)Certification in change management methodologies, such as Prosci, ADKAR, or Kotter is desirable Knowledge/certification of continuous improvement concepts including Six Sigma, Lean, value stream mapping is desirable Education : Bachelor s degree in communication, marketing, or a related field (preferably in pharmacy or life sciences); Additionally, relevant advanced/postgraduate degree in life sciences/pharmacy/business administration/similar discipline is desirable Languages : Excellent knowledge of English language (spoken and written) Why choose us? Bring the miracles of science to life alongside a supportive, future-focused team Discover endless opportunities to grow your talent and drive your career, whether it s through a promotion or lateral move, at home or internationally Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave Play a key role in shaping and optimizing our content strategy, driving business growth and achieving impactful result At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

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6.0 - 11.0 years

8 - 13 Lacs

Mumbai

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Job Description Primary functions and essential responsibilities Participate in and actively lead the continuous development and improvement of business processes and systems to ensure efficient and effective management of processes, operational risk and key clients (both internal and external). Explain the impact of accounting issues and key processes to external clients Preparation of the Quarterly performance for Infrastructure debt funds Provide support to the IDF Finance Team Review the preparation of the Funds annual statutory financial statements to ensure they are accurate and prepared in accordance with applicable accounting standards Review the Funds annual income tax returns and liaise with external tax advisor Ensure all accounting, taxation, compliance and regulatory reporting requirements of the Fund & investors are delivered on time & accurately Assist investment team in the acquisition and repayment of assets, facilitate new product / structure establishment Ensure complete understanding and adherence to mandate and regulatory requirements for all Funds Ensure compliance with the organisation s policies and procedures Contribute to the scoping, designing and developing of efficiencies and improvements Provide support in developing and maintaining a continuous improvement mindset in improving efficiency and eliminating risks to the business created through non-adherence to policies and procedures Qualifications Education: Bachelor s in commerce, business, finance or accounting CA / CPA qualified Skills and Abilities Required: Strong team player with stakeholder management skills Planning skills with strong outcomes focus Project management skills and ability to work on multiple projects while adhering to strict deadlines High level of business acumen High attention to detail Ability to work under pressure and deadlines Ability to work autonomously within a team environment Accounting experience (minimum 6 years+), robust technical skills in financial reporting and tax Prior exposure to Private Equity / Infrastructure transactions and structures, international funds, or funds management is preferred Reporting Relationships Associate Vice President, Fund Accounting There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.

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4.0 - 8.0 years

7 - 11 Lacs

Bengaluru

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Manger will be responsible for maintenance, execution enhancement of a suite of Central Others excl Treasury models - eg. Opex, Tax, Other Banking, OR RWA, Leverage, Bank Levy, et al. Key Responsibilities Enterprise stress testing comprises the stress tests required by the Group, regions, country and risk management teams, and other senior stakeholders as required to inform Risk Appetite and the stress tests required by the Bank s regulators. The team has responsibility for the execution of the Bank s stress test exercises internally and to external regulators. It is also the centre of excellence for all strategic changes and operational controls, compliance attestation and policy setting for stress testing in the enterprise. As such, this individual will be working as part of a cohesive strategy and execution function. The team sets and runs the production schedule for stress testing. The intent of the hub is to primarily run central workstream production tasks and sub-tasks during the running of each stress test exercise utilising ITO (Group IT) supported technology and produce management reporting on the same. The successful candidate for this position will play a key role in executing the stress test models in relation to the Central Others function of Group in the Bank s stress test exercises. This will include Bank-of-England (BOE), Internal Capital Adequacy Assessment Process (ICAAP), Management Stress Test (MST) and RPST for the Group. In addition, he/she should be able to provide valuable inputs to help identify opportunities to improve on stress testing current processes and own quantitative changes and change requests. Responsible for the stress testing data sourcing and preparations, methodological calculations including the use of existing infrastructure and technology, producing quantitative charts and packs and other related requirements. Ensure that the stress testing methods employed are compliant with EST procedures and any deviation is properly documented and approved. Ensure compliance with the Operational Risk Framework requirements and that quantitative controls are in place and executed in full. Drive improvements in the stress testing computations and automate manual processes for more efficiency and productivity. Manage all correspondence via their nominated work stream leads, support functions and stakeholders. Ensure compliance with governance related aspects of EST production and delivery This is a rapidly evolving space so the role holder must be comfortable with ambiguity and change. Strategy Help to ensure appropriate BAU controls being established and deployed effectively in GBS. Work with partner teams to create and build next generation data products and analytics solutions Assess problem statements propose potential solutions by advocating and enabling data-driven analytics Conduct thorough validation and data quality checks to ensure accurate and value adding solutions being delivered Business The role holder is responsible for the following in undertaking the role: Execution of the Central Others stress test models for the entire balance sheet of the Group Ensure input data quality, reconciliation, validation, consistency with various sources Produce quantitative packs in various stress scenarios Produce final numbers pack for submission Processes The role holder will need to support the establishment and documentation of all processes and effective controls for the new hub in accordance with the broader stress testing team People Talent The role holder will need to support development and stabilisation a newly formed team, working across geographies Risk Management Ensure all activity adheres to the Enterprise Risk Management Framework, relevant policies and standards, with a specific focus on ensuring an effective framework for the management of operational risks as they pertain to the role. Governance Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role. Deliver effective governance ; capability to challenge colleagues effectively, or escalate appropriately; and willingness to work in an open and cooperative manner with all. Key stakeholders Stress Testing Team Enterprise Risk Management members Key Risk colleagues Business leadership Risk Transformation Programme Team Key operations and technology partners / vendors Other Responsibilities As delegated by Head of Stress Testing from time to time. Skills and Experience Financial Analysis External Reporting Effective Communications Project Management SQL Excel Data Sciences Qualifications Graduation / Post-Graduation in Finance and with relevant 5+ years of experience. Skill Sets: Functional: Good Understanding of banking financials Knowledge of Operating Expense, Taxation experience in Change / Agile prior experience in ICAAP / BoE submissions - Good to have Technical: Advanced Microsoft Office (Excel, Power point, Word) Python/R Tableau - Good to have SQL coding - Good to have strong knowledge in Data Analytics General skill set: Awareness of trading environment, macroeconomic fundamentals, market moves potential impact on exposures. Excellent communication skills - verbal and written Ability to work under pressure Have excellent attention to detail Be able to work in a global team Expertise in programming language is not required but good to have Working knowledge in MS Excel, SAS Knowledge about Finance and various business products Documentation skills Working knowledge of the Group s businesses, governance structure and approach to risk management. Experience in team admin tasks/cost controller/project accountant role with familiarity to SCB project management standards / tools would be a distinct advantage Experience in Agile framework The role holder should comply with all mandatory e-learning as prescribed from time to time. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30795

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3.0 - 7.0 years

5 - 9 Lacs

Mumbai

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Job Summary As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours Skills and Experience Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30455

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3.0 - 7.0 years

5 - 9 Lacs

Kolkata

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Job Summary As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 31279

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4.0 - 8.0 years

11 - 16 Lacs

Chennai

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The role supports the timely and accurate forecasting of ~900 nostro accounts spanning intragroup accounts, 3rd party agents and central banks (totalling ~$300bn in managed liquidity per day). This is done in close partnership with funding and trading desks across Treasury and FX, and requires regular engagements with other teams across the bank. Finally, the role involves oversight for the banks throughput and intraday liquidity management at the Bank of England. Key Responsibilities Business Continuous improvement in productivity to the standards prescribed for the processes from time to time. Upholding the Values of the Group and Company always. Processes Be responsible and accountable for real time nostro management processes that include: Calculation and provision of accurate and timely funding forecasts to Treasury Markets and FX desks in line with agreed cutoffs on an intraday basis. Provision of root cause analysis on key funding drivers and forecast swings. Proactive management of payment scheduling systems to ensure the firm s overall throughput and clearing requirements as well as all time critical payments are met (Bank of England) Supporting the reconciliation of forecasted vs actual nostro settlements in near real time. Immediate investigation of reconciliation exceptions and alerts Being a key business partner and support mechanism to Treasury Markets to ensure effective real time funding and liquidity management decision-making. Supporting cash management to inject liquidity on an intraday basis Provision of Nostro MIS and control reports, including nostro cost validation and risk management Support the implementation of new technologies and related operating models People Talent People and talent that will fit the above requirement Risk Management Familiarize with Group Operational Risk, Group Money Laundering Prevention and other Policy and Procedures to the extent applicable. Actively assess risks and potential failure points in the processes handled and help highlight the areas to line managers and risk teams Comply with all applicable rules / regulations and Company Group Policies. Assist in Department Group related project. Governance Group Governance Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [IND / NNM / TS/ to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Treasury Markets FX desks Other stakeholders around the bank including Markets and Cash Operations. Our Ideal Candidate Nostro Forecasting (capturing multiple products and asset classes including FX, Rates, Money Market, Securities, Client Vostros etc) Intraday Liquidity Management (throughput, payment queue management) Analytical thinking Problem Solving Stakeholder / Business Engagement Communication About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 29895

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2.0 - 5.0 years

8 - 9 Lacs

Ahmedabad

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Some careers open more doors than others. If you re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC. Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world s largest global wealth managers . Across Asia, where wealth pools are growing faster than in any other region, HSBC s wealth revenues. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers needs. We are currently seeking an experienced professional to join the WPB team Role Purpose The HSBC Premier offering is one of the world s first globally linked banking offerings. And of strategic importance for HSBC, the role requires you to be part of premier relationship team across branches The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their income plans (covering acquisition, cross sales, retention, and growth of their portfolios) and day to day contact with their clients in the delivery of the proposition objectives . In order to deliver client centric service the role also requires you to be a point of contact for clients as and when required and provide customer with a memorable service experience by having a problem solving attitude In addition, the Premier Officer may provide credit/lending support to the PRM if dictated by market requirements. Building an ongoing relationship based on value and service is critical to being successful in this role. In order to deliver a high quality service to our highest value personal clients the role holder will need to demonstrate an extensive knowledge of banking products and services across wealth and retail. The HSBC Premier offering is one of the world s first globally linked banking offerings. And of strategic importance for HSBC, the role requires you to be part of premier relationship team across branches The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their income plans (covering acquisition, cross sales, retention, and growth of their portfolios) and day to day contact with their clients in the delivery of the proposition objectives In order to deliver client centric service the role also requires you to be a point of contact for clients as and when required and provide customer with a memorable service experience by having a problem solving attitude Principal Accountabilities Impact on the business Provide high quality sales support to a team of PRMs mainly focused on getting appointment for PRMs and supporting PRMs in servicing their clients Reduce the time spent on process and administrative tasks by PRM to increase PRM s capacity Support PRMs to manage client contact and service, including, in the absence of PRMs, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact Provide sales support to PRMs including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement Clients/Stakeholders Handle client s enquiries relating to the PRM s portfolio in a positive, timely, and appropriate manner. Aim to resolve the customer s queries at the first point of contact and minimise referrals to the PRM for routine transactions. Has strong knowledge of the PRM s portfolio of clients with the support of CRMS and analytical tools Proactively responds to client in face-to-face and/or telephone settings, updating client profile screens with details of client contact Maintains a basic understanding and technical knowledge of relevant products and services Support PRMs to execute suitable solutions for product areas responsible for with clients to fulfill their needs and ensure efficient follow up Manager the Premier desk (including required contact activity) in the absence of PRM. Assist the PRM in organizing events as and when required. Refer the attrition cases to PRM immediately Coordinate with cross functional teams to manage Premier TAT / customer expectations Leadership and teamwork Communicate effectively and works well with other teams within the Branch, Call Center, and other relevant partners that impact the client s experience of HSBC; in order to ensure a consistent approach and application of Premier standards Efficiently manages time in order to support different PRMs concurrently Proactively identifies opportunities/issues and provides feedback to branch management and HTS to improve products and service processes Delivering the firm - Put the client at the heart of our business and deliver joined up services and solutions aligned to customer needs. Operational effectiveness and control Ensure all processes and procedures are accurate and in accordance with HSBC Bank policy standards, regulatory requirements, Group Compliance Policy and Internal Controls. Comply with local regulations in all aspects of strategy, sales processes, client correspondence, financial promotions, administration, and complaint handling Zero discrepancies on documentation for new Liability Wealth accounts. Ensure 100% accuracy on all KYC and Non KYC documentation and processing of customer instructions Ensure all entries captured on WMS are error free and that the entries are reconciled everyday. Achieve the operational standards for the business and work within agreed procedures and guidelines - displaying high levels of integrity at all times Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B. 1. 2 of the Group Operations FIM. Minimum concurrent audit comments and NIL reminders Ensure NIL frauds for any cases sourced /handled by the branch. Ensure use of RMP for activity management and referring leads to PRMs Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations Remain alert and promptly report to the Sanctions Officer/ INM Financial Crime Compliance office/ Line manager ( As applicable and required by the AML and sanction Policy) if a customer is found to be engaging in sanction evasion activities or violations of AML policy or any other related procedures. Understand the legal responsibility to be vigilant for unusual activity and reporting of the unusual activities Support the Country or Regional Financial Crime Compliance AML Office/ AML Investigations by providing additional information when required Responsible for attending and successfully completing the AML and Sanctions related assigned training in the mandated timeframe Understanding the consequences of failing to attend or successfully complete the training as mandated by the AML Education Lead Financial Crime Compliance; Requesting additional AML training that you deem necessary or appropriate to perform your jobs through your entity manager Demonstrate an understanding of Politically Exposed Persons acceptance, prohibition, Customer Due Diligence Enhanced Due Diligence guidelines in order to ensure that the INM RBWM is fully compliant with the Politically Exposed Persons Line of Business Procedure. Understand the relatively high reputational risk that arises from any perceived weaknesses in controls in respect of substantial cash deposits or withdrawals activity, wire transfer, monetary instruments and pouch and mail To be aware and Identify high risk indicators for various products and Services offered by INM RBWM example Cash, insurance, credit cards products etc Ensure that all records are obtained in respect of INM Retail Bank Wealth Management customers or New to bank customer for any products and services provided by HSBC are as per the process laid down. Must ensure that the prescribed process is being followed while dealing with non HSBC customers request for monetary instruments and wire transfers Ensure Adherence to the regulatory guidelines and internal AML Sanction Policy of HSBC, which includes pouch and mail, monetary instruments, cash services and payment transparency Line of Business Procedures To be aware of AML risk posed by pouch and mail, Monetary instruments, cash services and wire transfer services and should undergo the mandatory training for the same Necessary remediation steps needs to be undertaken in case if there is any breach or non-adherence to the policy laid down in the Line of Business Procedur Must undertake necessary due diligence to ensure that the nature of the transaction is in sync with the customer profile, else raise it to line manager for further clarification The staff must be aware of the scope of services of various products and services that are offered and those which are prohibited because of the guidelines laid down in the line of Business procedures and must ensure the same is communicated to customer in a effective and polite manner Ensure adequate due diligence is undertaken by the Individual/team to ensure that the nature of the various transactions of wire transfer, cash services, monetary instruments are in sync with customer profile Major Challenges Provide high quality support to PRMs Build extensive knowledge of HSBC systems and procedures in order to handle client needs Proactively help HSBC identify opportunity to improve process efficiencies Sensitively redirect clients to the most effective and efficient channel Support the client in navigating the channel of their choice (to interact with HSBC) effectively and efficiently Ensure the client consistently receives a professional premium service which exceeds their expectations at all times Maintain high standards of control and operational practices in line with HSBC s expectations Ensuring the highest standards of customer service in terms of timeliness and customer experience. Enhancing customer confidence in the bank s Global Premier proposition by ensuring the offer of a relevant product suite and supporting this through systematic and regular communication is a key aspect of the role. given the growth aspirations of the WM business, the jobholder is to constantly source, develop and grow Premier relationships in a highly competitive market. The said role requires to balance customer servicing activity along with sales acquisition while ensuring the necessary growth in the existing portfolio coupled with minimal attrition. Another key challenge is to be able to provide superior service to all walk in customers as per guidelines Premier is a key proposition in the bank s strategy. Over recent years, our business and organisation has made considerable progress both in our performance versus peer group and in our strategic transformation. Over the medium term we have been improving both our profitability and our ability to meet the needs of our target clients. Role Context We have four overriding principles that will apply to the delivery of all propositions, products and services through all channels to all customers at all times: We will treat all customers fairly We will apply the HSBC Group values and business principles in all of our dealings with customers We will meet, or exceed, all local and international laws, regulations, and codes of practice We will deliver services to customers in a manner that provides speed, ease, certainty and empathy Management of Risk Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks Observation of Internal Controls Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner. Role Dimensions Has exceptional and updated knowledge of Banking products, systems and processes. Is well organized and depicts professional image Displays extra-ordinary Business focus and customer orientation and provides exemplary service Is self motivated and has the drive to overachieve on goals and targets set out Displays close bonding with immediate team members and skillful association with support group colleagues Requirements Graduation with 2 to 5 years of experience Holistic understanding of the Branch Operations and Processes of the bank Sound understanding of the company s customer service requirements Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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12.0 - 14.0 years

13 - 14 Lacs

Pune

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Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Contribute in successful delivery of projects by providing Technical / Application guidance to project teams. Specialist should provide guidance to multiple project teams. The responsibilities entail areas such as conducting Feasibility studies, requirement analysis, designing and development, as well as coding and implementation of GTRF Trade transformation applications. Participate in Feasibility Studies and Requirement analysis Planning and Analysis Design and Construction. Knowledge Management Communicate with stakeholders Encourage use of best practices, Mentoring Interact with Team Members and specialists Ensure strict adherence to all regulatory issues and compliance of all internal controls. Management of operational risk Requirements To be successful in this role, you should meet the following requirements: 12-14 years of overall IT experience with CA PLEX, AS400 (RPGLE, CL, DB2). Hands on experience on CA PLEX AS400. Knowledge of Flat Files (CSV, Fixed-Width) and SQL. Good knowledge and working experience in agile / scrum methodologies. Good analysis and trouble shooting skills. Good interpersonal and communication skills as he/she has to work in global environments. Proven ability to define and build architecturally sound solution designs. Demonstrated ability to rapidly build relationships with key stakeholders. Proven working experience of designing and building automation framework.

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8.0 - 16.0 years

14 - 16 Lacs

Bengaluru

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You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As a Control Manager Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm Job Responsibilities Performing an independent review and validation of external reporting processes and data to mitigate the risk of external reporting errors. Possessing strong auditing skills, a robust understanding of internal control systems within a financial institution, and knowledge of consumer businesses and products. Assisting in the development, execution, and refinement of new and existing Control Reporting. Maintaining the integrity of review documentation and providing it when requested for various reviews, such as SCG QA, Internal Audit Review, and External Audit Requests. Assisting in ongoing implementation and monitoring of Control Programs impacting CCB Finance, such as Intelligent Solution Standards, Model/Estimations Governance, and User Tools. Monitoring adherence to CCB and Firmwide Policies and Standards, maintaining the integrity of program management/reporting documentation, and providing it when requested for various reviews. Contributing to the development and enhancement of the business control environment through the execution of the Control and Operational Risk Evaluation (CORE). Required qualifications, capabilities, and skills Minimum 5 years experience in Auditing, Accounting, Internal Control and/or Finance Bachelor s in accounting or Finance. Strong communication (written and verbal) and attention to detail; demonstrated influencing skills; interact comfortably with staff at all levels Strong quantitative and qualitative analytical skills; ability to synthesize data from many sources, design and draw persuasive conclusions for plans A willingness to challenge conventional thinking and assumptions and to constructively dissent when appropriate. Strong working knowledge of Microsoft Office applications Ability to work in an evolving environment, manage multiple projects and support a growing business Preferred qualifications, capabilities, and skills Knowledge of Tableau and Alteryx Big Four public accounting experience and /or CA / CISA / CPA/CIA/ MBA certification preferred, internal audit / ITGC / automated controls testing experience required

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1.0 - 6.0 years

1 - 5 Lacs

Bengaluru

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We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, with expertise in risk management and analysis. Roles and Responsibility Conduct thorough risk assessments to identify potential threats and vulnerabilities. Develop and implement effective risk mitigation strategies to minimize losses. Collaborate with cross-functional teams to monitor and manage risks. Analyze market trends and competitor activity to inform risk decisions. Provide expert guidance on risk management best practices to stakeholders. Identify and report on key performance indicators (KPIs) related to risk management. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills. Experience with risk management software and tools. Ability to think critically and make informed decisions under pressure.

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1.0 - 6.0 years

1 - 5 Lacs

Salem, Namakkal, Erode

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We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, with expertise in risk management and analysis. Roles and Responsibility Conduct thorough risk assessments and analyses to identify potential threats to the organization. Develop and implement effective risk management strategies to mitigate identified risks. Collaborate with cross-functional teams to ensure compliance with regulatory requirements and industry standards. Monitor and report on risk performance metrics to senior management. Identify and recommend process improvements to enhance risk management practices. Stay up-to-date with industry trends and developments in risk management. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment and prioritize multiple tasks. Strong communication and interpersonal skills. Experience with risk management software and tools. Ability to think critically and make sound decisions under pressure. Location - Erode,Namakkal,Salem,Vazhapadi

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1.0 - 4.0 years

1 - 5 Lacs

Ballari, Chitradurga

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We are looking for a highly skilled and experienced Field Risk Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry, with expertise in risk management and analysis. Roles and Responsibility Conduct thorough risk assessments to identify potential threats to the organization. Develop and implement effective risk mitigation strategies to minimize losses. Collaborate with cross-functional teams to ensure compliance with regulatory requirements. Analyze market trends and competitor activity to inform business decisions. Identify and report on key performance indicators (KPIs) to senior management. Provide expert guidance on risk management best practices to stakeholders. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment with multiple priorities. Strong communication and interpersonal skills. Experience working with financial data and systems. Ability to think critically and make informed decisions.

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4.0 - 6.0 years

1 - 5 Lacs

Kurnool

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We are looking for a skilled Field Risk Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 4-6 years of experience in the BFSI industry. Roles and Responsibility Conduct risk assessments and evaluations to identify potential threats to the organization. Develop and implement effective risk management strategies to mitigate identified risks. Collaborate with cross-functional teams to ensure compliance with regulatory requirements. Analyze market trends and competitor activity to inform business decisions. Identify and report on key performance indicators (KPIs) to senior management. Provide expert guidance on risk management best practices to stakeholders. Job Requirements Strong understanding of risk management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment. Strong communication and interpersonal skills. Experience working with financial institutions or similar organizations. Proficiency in risk management software and tools. Any graduate degree is required.

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6.0 - 10.0 years

9 - 13 Lacs

Robertsganj

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LTFinance is looking for RISK MANAGER to join our dynamic team and embark on a rewarding career journey Risk Identification: Identify and analyze potential risks that could affect the organization's objectives, including operational, financial, strategic, regulatory, and reputational risks Risk Assessment: Evaluate the likelihood and potential impact of identified risks, using various methodologies such as risk matrices, quantitative analysis, and scenario planning Risk Mitigation: Develop and implement risk mitigation strategies and control measures to minimize or eliminate risks This may involve collaborating with different departments to implement risk management practices and procedures Risk Monitoring: Continuously monitor and assess risks to ensure that risk management strategies remain effective Regularly review and update risk registers, conduct risk assessments, and track risk indicators Compliance and Regulations: Stay updated on relevant laws, regulations, and industry best practices to ensure the organization's risk management practices are in line with legal and regulatory requirements Insurance and Contracts: Collaborate with insurance brokers and legal teams to assess insurance needs, negotiate contracts, and ensure adequate coverage for identified risks Reporting and Communication: Prepare and present comprehensive risk reports to senior management, board of directors, and other stakeholders Communicate risk-related information effectively and provide recommendations for risk mitigation Risk Culture and Training: Promote a risk-aware culture within the organization by conducting risk awareness training, workshops, and seminars Educate employees on risk management principles and best practices Qualifications:Education: A bachelor's or master's degree in risk management, business administration, finance, or a related field is often required Relevant certifications such as Certified Risk Manager (CRM) or Certified in Risk and Information Systems Control (CRISC) may be advantageous Industry Knowledge: A strong understanding of the organization's industry, including its operations, regulatory environment, and specific risks, is essential Analytical Skills: Ability to analyze complex data, identify patterns, and evaluate risks using quantitative and qualitative methods Problem-solving and Decision-making: Strong critical thinking skills to identify potential risks, develop appropriate risk management strategies, and make informed decisions Communication and Interpersonal Skills: Excellent communication skills to convey complex risk concepts to non-technical stakeholders and collaborate effectively with individuals across different levels of the organization Attention to Detail: Strong attention to detail to ensure accuracy in risk assessment and documentation Adaptability and Resilience: The ability to work in a fast-paced and dynamic environment, adapt to changing priorities, and handle multiple tasks simultaneously Ethical Conduct: Maintain high ethical standards and integrity while dealing with sensitive and confidential information

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6.0 - 10.0 years

9 - 13 Lacs

Hisua

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LTFinance is looking for RISK MANAGER to join our dynamic team and embark on a rewarding career journey Risk Identification: Identify and analyze potential risks that could affect the organization's objectives, including operational, financial, strategic, regulatory, and reputational risks Risk Assessment: Evaluate the likelihood and potential impact of identified risks, using various methodologies such as risk matrices, quantitative analysis, and scenario planning Risk Mitigation: Develop and implement risk mitigation strategies and control measures to minimize or eliminate risks This may involve collaborating with different departments to implement risk management practices and procedures Risk Monitoring: Continuously monitor and assess risks to ensure that risk management strategies remain effective Regularly review and update risk registers, conduct risk assessments, and track risk indicators Compliance and Regulations: Stay updated on relevant laws, regulations, and industry best practices to ensure the organization's risk management practices are in line with legal and regulatory requirements Insurance and Contracts: Collaborate with insurance brokers and legal teams to assess insurance needs, negotiate contracts, and ensure adequate coverage for identified risks Reporting and Communication: Prepare and present comprehensive risk reports to senior management, board of directors, and other stakeholders Communicate risk-related information effectively and provide recommendations for risk mitigation Risk Culture and Training: Promote a risk-aware culture within the organization by conducting risk awareness training, workshops, and seminars Educate employees on risk management principles and best practices Qualifications:Education: A bachelor's or master's degree in risk management, business administration, finance, or a related field is often required Relevant certifications such as Certified Risk Manager (CRM) or Certified in Risk and Information Systems Control (CRISC) may be advantageous Industry Knowledge: A strong understanding of the organization's industry, including its operations, regulatory environment, and specific risks, is essential Analytical Skills: Ability to analyze complex data, identify patterns, and evaluate risks using quantitative and qualitative methods Problem-solving and Decision-making: Strong critical thinking skills to identify potential risks, develop appropriate risk management strategies, and make informed decisions Communication and Interpersonal Skills: Excellent communication skills to convey complex risk concepts to non-technical stakeholders and collaborate effectively with individuals across different levels of the organization Attention to Detail: Strong attention to detail to ensure accuracy in risk assessment and documentation Adaptability and Resilience: The ability to work in a fast-paced and dynamic environment, adapt to changing priorities, and handle multiple tasks simultaneously Ethical Conduct: Maintain high ethical standards and integrity while dealing with sensitive and confidential information

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2.0 - 5.0 years

6 - 10 Lacs

Pune

Work from Office

Job ID: 198625 Required Travel :Minimal Managerial - No LocationIndia- Pune (Amdocs Site) In one sentence The IS/IT Audit Expert will assess systems, processes, and controls to ensure compliance with internal policies/practices and identify technological or operational risks All you need is... BA/BS degree in Information Systems, Computer Science, Engineering, or related field. 2-5 years of experience in IT Audit, Cybersecurity, Risk Management, IT Compliance, IT Project Management, or related field. Able to execute comprehensive IT/IS audits utilizing data analytics (MS Excel, Tableau). Ability to evaluate the adequacy and effectiveness of IS/IT controls. Sound knowledge of industry standards, emerging technologies, and best practices. Ability to identify and assess IT/IS related risks and evaluate their impact on the organization. Ability to conduct independent fieldwork and align with process/system owners. Mindset to proactively seek relevant education and training opportunities. Excellent communication skills (both verbal and written) and ability to interact with people across the globe with different cultures. What will your job look like Plan the scope and objective of the audit topic Evaluate a system s efficiency based on knowledge of business process and systems, financial, procurement, HR and other operations. Plan the auditing techniques according to the audit type/maturity/region. Perform the audit in a professional manner and in accordance with the approved audit testing program. Involve the audit director during, and at the conclusion of, the examination, to discuss the test results and deficiency remediation recommendations. Prepare draft report containing all gaps identified and applicable risk analysis for the director review Raise red flag at the right time during the course of review when there is an exception that should be handled by the director Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com Why you will love this job: Opportunity to work in a growing organization Involved in planning auditing techniques We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

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20.0 - 25.0 years

25 - 30 Lacs

Bengaluru

Work from Office

This role will be responsible for building and leading a best-in-class Treasury team in India, with full accountability for all Treasury operations, people strategy, and delivery outcomes that are/ will be based in India. This role will be a critical part of the global Treasury Management Team, driving both strategic execution and operational excellence at scale: Provide single-point leadership for all Treasury activities at the India Hub, spanning business management, change, cost, strategic initiatives, and support for Group Treasury Capital, Liquidity, Markets, and RRP functions. Accountable for building a cohesive operating model aligned with Group Treasury s strategy, fully integrated with GCFO. The role demands proactive leadership to drive the hub agenda, strengthen cross-functional connectivity, and position the India Hub as a centre of excellence and a strategic partner to global stakeholders. Architect and execute the Treasury India people strategy and target operating model - recruiting top talent, developing future leadership, embedding a globally integrated yet locally empowered structure, and ensuring close alignment with adjacent GCFO functions such as Balance Sheet Forecasting, Product Control, Regulatory Reporting etc. Construct, establish and lead the India based Balance Sheet Management (BSM) function, delivering daily balance sheet actuals and flash reporting with daily variances accurately explained. Provide reliable, timely and granular business insights to Treasury, CFO and CPM/FRM to drive balance sheet optimisation. Lead India FTP operations, driving tighter controls and continuous improvements. Key responsibilities include maintenance of the t-pace platform, ensuring robust reconciliations of FTP accruals, validating balance sheet completeness from an FTP perspective, and partnering with Treasury Product Control to ensure the accuracy of the commercial B/S FTP P&L feeding into the Treasury Markets daily P&L sign-off process. Key Responsibilities Strategy Provide day to day leadership and direction to the India Treasury team including setting the priorities, and strategy in alignment with Cluster and Group priorities and overseeing the governance structure. Define and lead the strategic direction for the Treasury Hub in India, aligning with global and cluster Treasury goals to ensure optimal business performance and efficiency. Drive the integration and evolution of key strategic initiatives, including the establishment of the India BSM Hub, data production capabilities, and the further development of the Treasury Liquidity, Capital, and RRP Hubs. Develop strategic partnership with key strategic partners (CPM/FRM, GCFO, Risk, Technology and Operations) to drive a common vision, ensure alignment of business objectives and execution of strategic plans. Conduct the above in an efficient manner thereby maximising Group ROTE contribution. Business Balance Sheet Management Hub Lead collaboration with senior stakeholders including the Treasurer, Cluster Treasurers, TM Head, TL Head, CFOs, CPM, and FRM teams to deliver actionable insights on balance sheet needs, driving business decisions and influencing strategic initiatives. Own the end-to-end production of daily balance sheet flash and actuals, ensuring consistency, accuracy, and visibility across all legal entities, while continuously improving timeliness and control of the reporting process. Deliver proactive, data-driven insights on key metrics such as RWA and Leverage Exposure (LE), enabling early identification of anomalies and driving continuous improvements in the businesss operational effectiveness. Standardise and centralise (in India Treasury) MI required for ALCOS and BSR reporting. Automate the production of the reporting packs. Drive the integration of Treasury data and processes, ensuring alignment with regulatory reporting and balance sheet forecasting teams, eliminating redundancies, and ensuring a unified, transparent view of the business. Treasury Hub The role will provide full leadership and accountability for developing and executing a local India Treasury strategy that is fully aligned with Group Treasury s overall strategic direction. Work closely with members of the Treasury Management Team (TMT) across Liquidity, Capital, Markets, and RRP to drive the identification, setup, adoption, and continuous improvement of Treasury processes that can be operated from the India Hub. Partner with TMT members to define and prioritise Treasury processes that are suited for transition to the India Hub, ensuring alignment with business objectives and operational resilience standards. Lead the execution of the end-to-end setup of agreed processes, establishing clear operating models, roles and responsibilities, controls, and governance frameworks. Drive the business adoption of these processes, ensuring smooth operational transitions, embedding them into day-to-day operations, and delivering a seamless handover from Group teams to India. Once embedded, lead the ongoing enhancement and optimisation of these processes while proactively partnering with TMT to identify further opportunities for transition and hubbing. FTP Operations The role will retain direct accountability for leading India-based FTP operations, including configuration of the tPace pricing engine, operational query handling from business and clusters, governance of FTP adjustments, and ongoing process improvements. Ensure strong controls through FTP accrual reconciliations, validation of B/S completeness from an FTP perspective, and coordination with Product Control to guarantee accuracy of FTP P&L captured in Treasury Markets daily P&L submissions. Drive execution of Treasury COO mandate Change Management: Lead end-to-end execution of global Treasury initiatives (across multiple investment journeys - TM, TL, FTP, IRRBB and TC) by building a best-in-class project delivery capability, ensuring seamless delivery of regulatory, system, and process transformation programs. Full integrate with the Build & Maintain model housing best-in-market squads comprising AI specialists, data scientists, business analysts, developers, and strategic thinkers. Cost Management: Own and drive disciplined Treasury cost governance through transparent tracking and strategic forecasting. Ideate and lead the execution of sustainable cost optimization initiatives aligned with global objectives Processes Define & Drive the Fit For Growth process simplification, standardisation, and digitalisation agenda for India Treasury. Create & establish a standardised cluster operating model for India Treasury fully aligned to Group Treasury and supporting the Fit For Growth cost target. Implementation of policies and control standards within the India Treasury process universe, and management of processes and associated risks including activities within the processes which are carried out by onshore functions or hubbed or outsourced units. Operational excellence - Not only ensure consistency of processes across India Treasury but embed a continuous improvement mindset in the hub, defining on an ongoing basis the transformation journey. Partner with Treasury COO to establish priorities and translate the vision into regulatory & analytical deliverables augmenting cluster capabilities. Operational Risk - cesses and procedures and mitigate operation risk within liquidity and capital management and reporting processes. People & Talent Build a strong India Treasury team to support the strategy of the franchise, leading through example and instilling the appropriate culture and values. Pro-actively manage the skills in the India hub based on the current needs but also the future needs as per the new operating model. Ensure right distribution across all hub teams per persona and grade as per the operating model. Set the people strategy for the for India Treasury teams and drive the execution of that strategy across resourcing, talent management and learning & rewards and promote a culture of learning and self-development. Ensure the provision of ongoing training and development of India Treasury people so that holders of all critical functions are suitably skilled and qualified for their roles and that effective supervision is in place to mitigate any risks. Risk Management Oversee the identification, assessment, and management of risks related to for India Treasury operations, ensuring compliance with risk management frameworks and guidelines. Collaborate with Risk and GCFO Governance team, and other stakeholders to ensure that all functions within India Treasury adhere to risk management protocols. Implement and enforce controls to mitigate operational and financial risks within India Treasury and ensure alignment with the firm s risk appetite. Regularly review and update risk policies, ensuring that they remain relevant and effective in managing both emerging and ongoing risks. Governance Take personal responsibility for understand the regulatory and compliance requirements of the role. Understand and comply with, in letter and spirit, all applicable laws and regulations, including those governing anti-money laundering, terrorist financing and sanctions, the Group s policies and procedures and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate, and resolve risk and compliance matters. Assess the effectiveness of arrangements to deliver proper governance, oversight, and controls in the India Treasury Hub and, if necessary, oversee changes in these areas. Deliver effective governance ; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner. Enforce a culture of risk management, control and governance, and ensure that the teams comply with the risk management processes in place. AML and client appropriateness - To ensure the business meets its obligations on the prevention of money laundering under the Group Policy and Standards and under local laws and regulations. Key stakeholders Actively engage all stakeholders to raise their awareness of Balance Sheet Management and its daily movement/ variance and how these are managed by the Treasury and the Business. Ensure that decisions are transparent and supporting rationales are explained in a professional and courteous manner, especially when turning down proposals. External stakeholders including the Reserve Bank of India (RBI) and the Group s external auditor. Full list of internal stakeholders below: Treasury (TMT, TMMT, Cluster Treasurers) Country Treasury Business CFO Cluster CFO CPM/ FRM FP&A Treasury Product Control GCFO Performance Management GCFO Data & Analytics Liquidity, FTP, IRRBB & Capital Technology and Change Treasury Modelling, Platforms Analytics Other Responsibilities Embed Here for good and Group s brand and values in Treasury Markets COO team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Skills and Experience Banking and Finance Operations Managing global teams Balance Sheet Concepts Liquidity Management Capital management FTP IRRBB Governance & Control Effective communication Influencing through expertise Knowledge of organisation Financial Analysis Finance and Accounting Qualifications EDUCATION Degree level TRAINING Complete all required mandatory & developmental training - role specific, and regulatory/compliance bank wide LANGUAGES Business level Englis Strong understanding of the broader banking environment and the associated business challenges developed through experience in the industry. Experience in working in multiple geographies. Knowledge of cluster regulatory environment and requirements, as well as, ideally, knowledge of regulatory requirements in other key Group markets. Sound understanding of balance sheet management, oversight, and control frameworks. Strong leadership qualities, excellent interpersonal, influencing and stakeholder management skills. Analytical inquisitive nature and sharp business acumen, the ability to assess risk and appropriate levels of return and thereby optimise business performance. Strong sense of integrity and financial independence with an ability to challenge where deemed necessary. Excellent communication skills, written and verbal, given the need to deliver consistent and compelling messages to internal and external stakeholders. Proven ability to manage highly diverse teams in widely dispersed geographies. Strong management and people development track record. High level of resilience and maturity to operate in a result driven and fast-moving environment. Academic degree from a well-recognised institution. Minimum 20 years of finance/treasury related work experience in the banking sector. 15+ years of experience in Treasury Operations, Transformation, and related activities in the financial industry. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 30513

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3.0 - 5.0 years

6 - 10 Lacs

Bengaluru

Work from Office

: Job TitleTFL Trade NCT LocationBangalore, India Role Description Its a popular perception that if you have experience in Trade Finance Operations, you are never out of job. We handle multiple products like Letter of Credit, Collections, Bank Guarantees etc. Depending on your appetite to learn, you will get enough opportunities to learn multiple products/processes. The learning never ends in Trade Finance Operations. Our subject matter experts will ensure that you get the necessary training on the products and processes. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Handle the day-to-day processing of Collections, Letter of credit and Bank Guarantees as part of trade operation team in Delivery Hub, to meet agreed customer service level agreements and review outstanding transactions. Manage and ensure compliance (KOP, Ops manual etc.) with internal policies and audit and regulatory requirements Support and achieve excellent partnership with branch operations, and respective sales staff Your skills and experience Possesses adequate understanding of Trade related rules and guidelines as commissioned by ICC (ICC/UCP/URC etc) Good understanding of legal, credit and operational risks in handling of Trade product/services Good communication skills (oral and written) Flexible to work in late night shifts. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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