DBAT:Product Owner

About Digital Business and Transformation

The Digital Business and Transformation (DBAT) team builds new end-to-end customer propositions with an ambition of delivering new age financial services directly to the customers. The DBAT team has invested in digital capabilities that include building the bank s own engineering team, adapting new age engineering practices and building an API centric architecture to improve customer experience, employee experience and efficienciesAbout the RoleThe product owner is responsible for partnering with the business teams and customer journey owners to increase digital adoption by on-ground teams and customers. The Product Owner drives the customer experience vision across the bank by translating the voice of the customer, industry trends, and the strategic imperativesKey ResponsibilitiesResponsible for the creative execution of the future and existing consumer journeysImplement efficient UX/UI processes by conducting usability study that helps the design team collaborate actively with Journey owners and engineersConnect with relevant stakeholders across banks functions like Operations, Risk, compliance etc. to design a best in class digital solutionComprehensively test the digital solution along with critical stakeholders and arrange for a signoffCreate campaigns and programs to increase digital adoption by customersPartner with line of business to increase the employee engagement, knowledge, and awareness of digital channels offerings.Responsible for project execution, including experience design and stakeholder managementQualificationsGraduate / Post-Graduate Degree from a recognized institute2+ years of experience as a digital product manager with a user-centred focus, preferably in a fast paced start-up environment that runs in an agile mannerRole ProficienciesKnowledge about digital product development & life cycle managementCustomer-centric approachStrong communication, interpersonal and techno functional skillAbility to manage multiple tasks/projects and deadlines simultaneouslyAbility to work across the organizationAbility to work in cross functional teams#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"