Operational Manager Cum HR

Role Overview: As an Operational Manager Cum HR at our software company, you will be instrumental in managing resources, enhancing productivity, and optimizing operational systems across departments. Your role will be crucial in driving efficiency, implementing SOPs, and supporting company growth. Key Responsibilities: - Oversee daily operations to ensure smooth workflow across all departments. - Implement and optimize processes, company policies, and SOPs. - Manage HR functions including recruitment, onboarding, attendance tracking, and employee engagement initiatives. - Act as the communication bridge between key stakeholders, internal teams, and management. - Collaborate with departments such as development, design, SEO, sales, and support to drive business growth through effective coordination. - Implement and maintain quality control standards and procedures. - Resolve internal conflicts and manage crisis situations in a professional and timely manner. - Monitor and analyze performance metrics to identify operational improvements. - Lead and motivate cross-functional teams to achieve organizational goals and maintain high performance standards. - Provide support in project management activities when required. - Demonstrate strong time management, problem-solving, and decision-making capabilities. - Exhibit strong leadership and communication skills to effectively guide teams and maintain alignment with company objectives. Qualification Required: - Experience leading cross-functional IT teams, setting goals, conducting performance reviews, and fostering growth. - Using metrics and data to identify root causes, evaluate solutions, and drive continuous improvement. - Strong verbal and written communication skills to coordinate with internal departments, leadership, and technical/non-technical staff. - Balancing urgent issues with long-term planning, handling multiple ongoing tasks and incidents effectively. Role Overview: As an Operational Manager Cum HR at our software company, you will be instrumental in managing resources, enhancing productivity, and optimizing operational systems across departments. Your role will be crucial in driving efficiency, implementing SOPs, and supporting company growth. Key Responsibilities: - Oversee daily operations to ensure smooth workflow across all departments. - Implement and optimize processes, company policies, and SOPs. - Manage HR functions including recruitment, onboarding, attendance tracking, and employee engagement initiatives. - Act as the communication bridge between key stakeholders, internal teams, and management. - Collaborate with departments such as development, design, SEO, sales, and support to drive business growth through effective coordination. - Implement and maintain quality control standards and procedures. - Resolve internal conflicts and manage crisis situations in a professional and timely manner. - Monitor and analyze performance metrics to identify operational improvements. - Lead and motivate cross-functional teams to achieve organizational goals and maintain high performance standards. - Provide support in project management activities when required. - Demonstrate strong time management, problem-solving, and decision-making capabilities. - Exhibit strong leadership and communication skills to effectively guide teams and maintain alignment with company objectives. Qualification Required: - Experience leading cross-functional IT teams, setting goals, conducting performance reviews, and fostering growth. - Using metrics and data to identify root causes, evaluate solutions, and drive continuous improvement. - Strong verbal and written communication skills to coordinate with internal departments, leadership, and technical/non-technical staff. - Balancing urgent issues with long-term planning, handling multiple ongoing tasks and incidents effectively.