Operational Excellence - Head

Job Summary

• This strategic hands-on role is multi-dimensional in nature including elements of organizational design process redesign applying advanced technology and tools and lead change management techniques to deliver transformation
• ResponsibilitiesKey Deliverables/Responsibilities: Including but not limited to:Strong understanding of the IT business operations & financial metricsLead process transformation programs across the organizationWorking with Corporate functions Business leaders and IT in identifying gaps in existing processes conduct root cause analysis and drive organization changes
• Conceptualize and implement a metrics landscape to drive quantitative analysis and insights
• Create communication cycles project milestones and drive cross-functional engagement
• Monitor and document process improvement projects to drive performance
• Benchmarking against peers with inputs from internal stakeholders and external consultantsPrepare for enterprise audit/risk reviews/governance reviews
• Present information using data visualization techniques
• Proactively look for optimization opportunities in business operations
• Strong capability on solution modelling scenario building and sensitivity analysis
• Manage stakeholders and steer various enterprise-wide initiatives and programs towards timely completion and provide project updates on a consistent basis to top management about strategy adjustments and progress
• Liaising with the Cognizant Application services team to design plan track and monitor rollout of corporate systems designed for process reengineering

Qualifications:(Experience Skills)

• 12+ years of relevant multi - functional experience in Tier 1 IT Services firm Consulting Automotive FMCG or Fortune 500 CompanyProven track record of leading change management and operational/process transformation programs
• Ability to implement techniques for cost optimization and waste reduction
• Knowledge and experience in process methodologies e g Project management

Preferred certifications

• Black Belt certification (MBB is a plus) PMP certification
• Manage stakeholders and steer various enterprise-wide initiatives and programs towards timely completion and provide project updates on a consistent basis to top management about strategy adjustments and progress
• Liaising with the Cognizant Application services team to design plan track and monitor rollout of corporate systems designed for process reengineering
• Working with Corporate functions Business leaders and IT in identifying gaps in existing processes conduct root cause analysis and drive organization changes
• Excellent academic background with engineering advanced degrees in economics finance or management degrees from the worlds best schoolsMS Excel MS Power point VBA R or Python scripting for data processing
• Should have deep understanding and knowledge of Process mapping Gap analysis and solution design
• Analytical Problem Solving & Time Management skills'
• Should have an understanding of Business operations / Operations
• Excellence Excellent interpersonal communications public speaking and presentation skills
• Must Have: The role combines Program Management, Operations, and Finance responsibilities within the Ops team Close collaboration with the Delivery team is expected
• Primary Objective: Drive cost reduction and budget optimization at the Associate Director (AD) level

• Qualification Requirement

  : MBA graduates from Tier-1 B-Schools
• Action Items: candidates with proven expertise in cost management and operational efficiency
• Prioritize Tier-1 MBA graduates for screening