0 years

3 - 4 Lacs

Posted:23 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Operation Process Coordinator/ Operation Manager

Locations:- Gurgaon

Industry:- Car rentals, Passenger mobility, Travel & Tourism, Hospitality

Required Experience:- 0 to 4 Yrs.

Shift:- Any

Job responsibilities:-

* Coordination with Operation Department: Coordination with operation department for

Operation efficiency to Oversee smooth processing of returns, rentals, and vehicle movement. Ensure adherence to safety protocols, legal requirements, and company policies.

* Vehicle Availability and Fleet Management: Ensure vehicles are available on time with drivers. Ensure vehicles are returned, inspected, cleaned, and ready for the next order.

  • Customer Service: Handle late-night reservations, customer inquiries, and any service issues to maintain satisfaction.
  • Coordination: Coordination with internal team and Oversee financial transactions, ensure accuracy in rental agreements, and report on revenue.
  • Problem Resolution: Address emergencies or customer complaints quickly and efficiently.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

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