Operation Manager - Premium Bar & Restaurants

Job Title: Operations Manager – Premium Bar & Restaurants

Location: Guwahati, Assam
Company: ANK Restaurants LLP

About Us:

We are a leading premium standalone bar & restaurant group in Guwahati, known for exceptional hospitality, high standards of food & beverage, and a vibrant guest experience. We are looking for a dynamic Operations Manager to lead our operations, enhance customer satisfaction, and drive business growth.

Key Responsibilities (JD):

• Oversee the day-to-day operations of the bar and restaurant, ensuring smooth functioning across all departments (FOH & BOH).
• Maintain high standards of service, hygiene, quality, and compliance with company policies.
• Supervise, guide, and train staff including captains, stewards, bartenders, chefs, and housekeeping.
• Manage inventory, procurement, vendor coordination, and cost control.
• Monitor financial performance, prepare budgets, and achieve sales & profitability targets.
• Handle guest relations, resolve complaints, and ensure a memorable guest experience.
• Ensure adherence to statutory compliance (FSSAI, Excise, Labour Laws, etc.).
• Coordinate with HR for hiring, training, and staff performance evaluation.
• Plan and execute events, promotions, and marketing initiatives to increase footfall.
• Report directly to the management and implement strategic directions.

Key Result Areas (KRA):

• Customer Experience: Consistently high guest satisfaction ratings & positive feedback.
• Revenue Growth: Achieving monthly & annual sales targets.
• Operational Efficiency: Reduction in wastage, optimum manpower utilization, and smooth workflow.
• Cost Management: Maintaining food & beverage cost and other operational costs within budget.
• Team Development: High staff retention, training effectiveness, and improved team productivity.
• Compliance: 100% adherence to hygiene, safety, and statutory regulations.

Qualifications & Experience:

• Graduate in Hotel/Restaurant Management or relevant field.
• Minimum 5–7 years of experience in F&B operations, with at least 2 years in a managerial role in a reputed restaurant/bar/hotel.
• Strong leadership, communication, and problem-solving skills.
• Hands-on knowledge of restaurant software (POS, inventory, billing).
• Ability to work under pressure and manage multiple responsibilities.

Salary & Benefits:

• Competitive salary (Best in Industry) + Performance Incentives.
• Food & Accommodation provided.
• Opportunity to work in a premium hospitality environment with career growth prospects.

How to Apply:

Interested candidates may apply with their updated CV and contact details at:
hr@ankrestaurants.com
+91 9678575579

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Food provided

Work Location: In person