Posted:20 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title:

Operations Executive Driver Management

Experience Required:

1 year 2 months to 2 years 3 months

Job Summary:

Operations Executive Driver Management

Key Responsibilities:

  • Driver Allocation:

  • Assign drivers to bookings based on availability, location, and operational requirements to ensure timely service delivery.
  • Driver Briefing & Coordination:

  • Provide clear instructions to drivers regarding pickup points, drop locations, schedules, and special customer requirements.
  • Booking Management:

  • Create, update, and manage bookings on the company's software system, ensuring accuracy and adherence to timelines.
  • Operational Reporting:

  • Prepare and share daily vehicle alignment reports, idle vehicle reports, and other MIS as required by management.
  • Customer Service:

  • Handle customer inquiries, issues, and complaints professionally, ensuring prompt resolution and high customer satisfaction.
  • Operational Support:

  • Coordinate with internal teams to resolve on-ground operational challenges efficiently.

Requirements:

  • 12 years of experience in operations, logistics, fleet management, or a similar role
  • Strong verbal and written communication skills
  • Ability to multitask and work under pressure
  • Basic computer proficiency and familiarity with software systems
  • Valid driver's license and willingness to travel when required

Key Skills & Competencies:

  • Time management and organizational skills
  • Problem-solving and analytical ability
  • Customer-focused mindset
  • Team-oriented approach with a positive attitude
  • Attention to detail and operational accuracy

For More Information Contact : 7898228409 HR Vaishnavi

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