Operation Executive

Role: Operations executive

Charge Location: Delhi

Industry Type: Education / Training Joining: Immediate

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for attaining targets set for generating references for existing and newly created products/courses.
• Responsible for coordinating with centers as well as the head office to ensure smooth flow of communication and functioning of centers to conduct year-round classes as well as crash courses.
• Responsible for ensuring all processes set for students, centers, faculty, material delivery, and inventory management are followed.
• Responsible for addressing all parent and student queries post-enrolment online as well as offline.
• Responsible for ensuring management is updated or apprised of any wrongdoings/ fraudulent activities which are against company ethics and policies being undertaken at any Centre or by any employee.
• Responsible for building good rapport with existing parents and students to ensure positive word of mouth and lead and reference generation
• Responsible for assisting parents and students in filling out forms for universities as per the guidelines of the company.
• Responsible for maintaining discipline at the centers at the time of classes as well as during offline Mocks being conducted at centers.

QUALIFICATIONS:

Education and Knowledge:

• Minimum of a Bachelor’s degree in any subject domain.
• Professional proficiency with the Microsoft Office package, especially in MS Excel, and IT literate.

Experience: One or more years of experience in a relevant field. (Freshers can also apply)

Skills:

• Clear Communication Skills
• Patience
• Effective Listening
• Adaptability
• Ability to Use Positive Language
• Problem-solving attitude and creative
• Verbal and written communication Skills
• Ability to multitask and handle work pressure skillfully and competently

Personal characteristics:

• Confident, highly motivated, and energetic
• Taking Responsibility & Willingness to Improve
• Resourceful and a problem solver
• Honest in terms of efforts and intent
• Should be a good team player

Contact: Drishti Khurana

9560808421

drishti.khurana@iifm.co.in

Job Types: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹45,000.00 per month

Benefits:

• Flexible schedule
• Health insurance

Education:

• Bachelor's (Preferred)

Experience:

• operations: 2 years (Preferred)

Work Location: In person