Operation Executive

Job Title: Travel Operations & Sales ExecutiveLocation: Guwahati (Office-Based)

Office Timing: 9:30 AM – 7:00 PM (Full Time)

Industry: Travel & Tourism / Hospitality

Objective: We are looking for a smart, active, and responsible candidate with basic computer and internet skills who can manage daily travel operations, guest communication, and reporting efficiently. The ideal candidate should be proactive, well-organized, and capable of handling guests, vendors, and on-ground coordination to ensure smooth service delivery.

Key Responsibilities

• Lead Handling & Closure: Manage incoming leads, prepare quotations, communicate with guests and vendors, follow up for closure, and chase payments till final confirmation.
• Guest & Vendor Communication: Coordinate with hotels, transporters, and local service providers for confirmations and ensure smooth execution of guest services.
• Report Management: Maintain and update daily reports for Sales, Cancellations, and Payments, and share summaries with management.
• Front Office & Reservations: Handle walk-in inquiries and reservations related to Flights, Trains, Hotels, and Holiday Packages.
• On-Ground Coordination: Assist in ensuring seamless guest experiences through prompt communication and issue resolution.
• Itinerary & Database Management: Design new itineraries for popular destinations and maintain updated hotel and vendor databases.
• After-Hours Alert Support: Be available via mobile/laptop for emergency coordination after office hours (when required).

Skills Required

• Basic knowledge of computers, MS Office (Word/Excel), and internet surfing
• Excellent communication skills in English and Hindi (Assamese preferred)
• Confidence in guest interaction and sales follow-ups
• Strong sense of responsibility and discipline
• Ability to multi-task and prioritize work efficiently
• Positive attitude and a proactive approach to problem-solving

Eligibility Criteria

• Minimum Qualification: Graduate (any stream)
• Basic computer literacy and internet usage is mandatory
• Prior experience in travel, hotel reservations, or sales coordination will be an added advantage
• Freshers with good communication and learning attitude are welcome

Salary & Benefits

• Salary: INR 10,000 – INR 15,000 per month (based on experience and performance)
• Incentives based on sales closures and guest satisfaction
• Opportunity to learn and grow within the travel & hospitality domain

How to Apply:

Interested candidates can send their updated resume with subject line:

Application for Travel Operations Executive – [Your Name]

to jishu.gupta@holidayeyes.co.in or WhatsApp 7044073097

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person