Job
Description
Job Title: Operations Executive – Outsource Team Reports to: Operations Manager/Team Lead Location: Cochin Job Type: Full-time Job Summary: We are seeking an experienced Operations Executive to join our team in Cochin, India, to support our logistics and shipping operations in Dubai. The successful candidate will be responsible for coordinating and executing various operational tasks, managing client accounts, and generating new business opportunities. Key Responsibilities: - Coordination: Coordinate with Dubai-based team members, clients, and vendors to ensure smooth execution of operations. - Invoicing: Prepare and manage invoices, ensure timely payment, and follow up on outstanding payments. - Email Coordination: Manage emails, respond to client queries, and escalate issues to Dubai-based team members as needed. - Work Allocation: Allocate work to team members, ensure tasks are completed on time, and monitor progress. - Client Account Management: Manage client accounts, ensure client satisfaction, and identify opportunities for growth. - Outstanding Management: Follow up on outstanding payments, manage client relationships, and resolve any issues. - New Business Development: Make cold calls to potential clients, schedule meetings, and collect pricing information to generate new business opportunities. - Pricing and Quotation Management: Collect pricing information, prepare quotations, and manage pricing-related queries. Requirements: - Education: Bachelor's degree in Business Administration, Logistics, or a related field. - Experience: Minimum 2-3 years of experience in operations, customer service, or sales. - Skills: - Excellent communication and interpersonal skills. - Strong organizational and time management skills. - Ability to work independently and as part of a team. - Proficiency in MS Office, particularly Excel, Word, and Outlook. - Experience with CRM software is an added advantage. - Language: Fluency in English is essential. What We Offer: - Competitive Salary: A competitive salary package, commensurate with experience. - Career Growth: Opportunities for career growth and professional development. - Dynamic Work Environment: A dynamic and supportive work environment. If you are a motivated and experienced operations professional looking for a challenging role, please submit your application, including your resume and cover letter. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Work Location: In person
