Operation And Customer Relationship Executive

As an Operation and Customer Relationship Executive at Lakshya Placement Pvt Ltd, your role will involve managing daily operational tasks, maintaining and building customer relationships, and ensuring client satisfaction. You will be responsible for overseeing accounts, coordinating with internal teams, addressing customer inquiries, and optimizing service processes. Your success in this role will be achieved by providing timely updates to clients and effectively resolving any issues that may arise. Key Responsibilities: - Manage daily operational tasks efficiently - Build and maintain strong customer relationships - Ensure client satisfaction by addressing their inquiries and concerns effectively - Oversee accounts and optimize service processes - Coordinate with internal teams for smooth operations Qualifications: - Strong operational skills including time management, process optimization, and attention to detail - Customer relationship management skills such as relationship building, communication, and client interaction - Proficiency in problem-solving and addressing client concerns effectively - Ability to collaborate with internal teams and coordinate across various functions - Experience or knowledge in CRM tools and basic account management - Bachelors degree in Business Administration, Management, or a related field - Prior experience in operations or customer relationship roles is a plus - Strong communication and interpersonal skills in both verbal and written forms,