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Openings For Technical Support Voice -Night Shift-Immediate joining

Openings For Technical Support Voice -Night Shift-Immediate joining

Sutherland

1 - 4 years

1 - 3 Lacs

Chennai

Posted:3 hours ago| Platform:

Apply

Skills Required

Customer Support Domestic Voice Process International Voice Process BPO Customer Service International Call Center outbound calls Inbound Calls Voice Process Voice Support US Process Domestic Calling International Calling UK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Minimum 1 year or above experience into either domestic or international voice process is mandatory and must be flexible with night shifts.

Providing prompt, efficient, detailed service by engaging directly with customers
Patiently listen to, understand, and solve complex technical customer issues
Investigating, documenting, and resolving issues
Providing world class support to customers
Navigating multiple system applications and researching applicable solutions with ease
Being a voice and advocate for our customers when something doesnt feel right
Working with cross-functional support teams to ensure a consistent and high-quality level of support
This position may require that you handle various contacts types including Chat, Email, Inbound and Outbound voice calls with our customers

Notice Period-

Preferred Immediate joiners only
Message your details to 7338700398 with the below information. Please don't call(do message alone)

Years of experience into voice process?

Are you flexible with night shift?

Are you an immediate joiner?

Your current living location?

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Thanks & Regards,Swathi.R

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