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The Job Factory
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Opening Senior Associate For Banking Voice Process Australian Shift

Opening Senior Associate For Banking Voice Process Australian Shift

The Job Factory

3 - 8 years

4 - 8 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Banking Process Banking Voice International Banking International BPO International Voice Process Customer Service Us Banking Inbound Calls Outbound Calling Customer Support International Voice International Process Customer Handling UK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings From The Job Factory Job Description: We are hiring experienced professionals for an international voice process in the banking domain. This role involves handling customer queries related to banking services, ensuring first-call resolution, and delivering exceptional service experience to international customers. Key Responsibilities: • Handle inbound and outbound calls for banking-related queries. • Provide timely and effective solutions to customers. • Ensure adherence to compliance and quality standards. • Maintain up-to-date knowledge of banking products and procedures. • Document all customer interactions accurately. Required Skills: • Minimum 3 year of experience in international voice support. • Excellent spoken English communication skills. • Strong customer service orientation. • Ability to work in a fast-paced and dynamic environment. • Basic understanding of banking processes is a plus. Perks & Benefits: • Competitive Salary Decent Hike on Last drawn • Performance-based incentives • Opportunities for internal growth • Dynamic and inclusive work culture Thanks and regards, Nivetha: 9035369666 Email Id: Nivetham@thejobfactory.co.in

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Opening Senior Associate For Banking Voice Process Australian Shift