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The Job Factory
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Opening 4 Technical support/rotational shift / Sal upto 5 LPA

Opening 4 Technical support/rotational shift / Sal upto 5 LPA

The Job Factory

0 - 5 years

2 - 4 Lacs

Bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

Network Support Desktop Support Technical Support Technical Voice Process LAN Troubleshooting Device Installation Laptop Support Hardware Support Hardware Installation technical voice Server Support Desktop Troubleshooting Technical Helpdesk Desktop Engineering

Work Mode

Work from Office

Job Type

Full Time

Job Description

HELLO APPLICANT,

Greetings from The Job Factory,

For More Details

Call : HR Swathi @ 9538878907 (call or whats app)

Email id : Swathi@thejobfactory.co.in

Proven work experience as a /Technical Support Engineer or similar role
Address user tickets regarding hardware, software and networking
Walk customers through installing applications and computer peripherals
Hands-on experience with Windows OS environments.
Guide users with simple, step-by-step instructions
Conduct remote troubleshooting
Test alternative pathways until you resolve an issue
Record technical issues and solutions in logs
Direct unresolved issues to the next level of support personnel
Follow up with clients to ensure their systems are functional
Report customer feedback and potential product requests
Help create technical documentation and manuals
Working knowledge of office automation products and computer peripherals, like printers and scanners
Ability to perform remote troubleshooting and provide clear instructions
Excellent problem-solving and multitasking skills customer-oriented attitude.

Other Benefits

Salary-Upto 5LPA
Graduate Freshers or Exp min 1 yr
Location-Bangalore
Shifts-Rotational shift

For More Details

Call : HR SANIYA KOUSAR@ 9611785974(call or whats app)

Email id : thejobfactorysaniya@gmail.com

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