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Open Position For Application support_Nagpur/Lucknow

Open Position For Application support_Nagpur/Lucknow

Aforeserve

1 - 6 years

3 Lacs

Nagpur, Lucknow

Posted:2 weeks ago| Platform:

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Skills Required

Application Support L1 Support L1 Product Support Technical Support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Supervise a team involved in operational tasks related to employment record/medical/payroll and other transactional information, public services, or government-related processes. Act as the first point of escalation for operational or team-related issues. Conduct training sessions and refresher courses for team members on SOPs, compliance, and communication protocols. Monitor and analyze team performance, quality, and turnaround time; provide coaching as needed. Coordinate with stakeholders from medical institutions, public offices, or third-party vendors to ensure smooth operational flow. Maintain accurate documentation and prepare regular status and performance reports for management. Promote a culture of accountability, continuous improvement, and service excellence.

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Aforeserve

www.aforeserve.com

Information Technology

Noida

200-500 Employees

43 Jobs

Key People

Ravi Maheshwari

CEO
Anita Singh

CTO
Rajesh Kumar

Head of Sales

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