Online Sales Specialist

Role Overview: As an Online Sales Specialist based in Anand, your primary responsibility will involve managing online sales channels, delivering exceptional customer service, and implementing online marketing strategies. Your daily tasks will include promptly responding to customer inquiries, processing online orders, collaborating with various departments, and analyzing sales data to detect patterns. Additionally, you will engage with customers to guarantee their satisfaction and provide guidance to junior staff on sales techniques and product knowledge. Key Responsibilities: - Manage online sales channels effectively - Provide outstanding customer service - Execute online marketing strategies - Respond to customer inquiries promptly - Process online orders efficiently - Collaborate with different departments - Analyze sales data to identify trends - Communicate with customers to ensure satisfaction - Train junior staff on sales techniques and product knowledge Qualifications Required: - Proficient in customer service and communication - Experience in operating E-Commerce websites - Skilled in sales and social media marketing - Prior experience in training staff - Possess excellent organizational and analytical skills - Ability to work effectively in an on-site environment - Preferably hold a Bachelor's degree in Business Administration, Marketing, or a related field (Note: No additional details about the company were provided in the job description),