Job
Description
As a professional working with IndiaMART and managing leads and clients, your role revolves around optimizing listings, reaching out to potential buyers, and ensuring top-notch service delivery to clients. IndiaMART, a prominent online B2B marketplace, serves as the platform connecting suppliers with buyers for bulk transactions. Key Responsibilities: - Enhance your business profile on IndiaMART by incorporating high-quality images and precise descriptions to effectively generate leads. - Update product listings regularly with accurate details, keywords, and specifications to attract the appropriate customer base. - Utilize the lead generation tools offered by IndiaMART to promptly address inquiries and boost conversion rates. - Categorize leads into Hot, Warm, and Cold segments to streamline follow-up procedures efficiently. - Consider employing automated responses for initial inquiries while ensuring personalized and timely follow-ups. - Concentrate on fostering client relationships by providing tailored services, understanding their needs, and maintaining transparent communication. - Listen actively to clients to comprehend their requirements, budgets, and concerns for offering suitable solutions. - Maintain professional and transparent communication with clients through emails, phone calls, and chat messages. - Be prepared for price negotiations, especially in B2B sales, balancing product value with flexibility based on client requirements. - Deliver robust post-sales customer service encompassing product delivery, quality checks, and post-purchase services. - Solicit feedback from clients to improve product and service quality. - Monitor performance metrics using analytics tools provided by IndiaMART to track sales, customer interactions, and lead conversion rates, identifying areas for enhancement. - Regularly analyze data to refine strategies and optimize results. Qualifications Required: - Prior experience in managing leads and clients within a B2B setting. - Excellent communication skills with the capacity to establish and maintain client relationships. - Proficient in utilizing Customer Relationship Management (CRM) tools. - Ability to analyze data and derive insights for strategy refinement. - Familiarity with B2B sales processes and negotiation tactics. As a professional working with IndiaMART and managing leads and clients, your role revolves around optimizing listings, reaching out to potential buyers, and ensuring top-notch service delivery to clients. IndiaMART, a prominent online B2B marketplace, serves as the platform connecting suppliers with buyers for bulk transactions. Key Responsibilities: - Enhance your business profile on IndiaMART by incorporating high-quality images and precise descriptions to effectively generate leads. - Update product listings regularly with accurate details, keywords, and specifications to attract the appropriate customer base. - Utilize the lead generation tools offered by IndiaMART to promptly address inquiries and boost conversion rates. - Categorize leads into Hot, Warm, and Cold segments to streamline follow-up procedures efficiently. - Consider employing automated responses for initial inquiries while ensuring personalized and timely follow-ups. - Concentrate on fostering client relationships by providing tailored services, understanding their needs, and maintaining transparent communication. - Listen actively to clients to comprehend their requirements, budgets, and concerns for offering suitable solutions. - Maintain professional and transparent communication with clients through emails, phone calls, and chat messages. - Be prepared for price negotiations, especially in B2B sales, balancing product value with flexibility based on client requirements. - Deliver robust post-sales customer service encompassing product delivery, quality checks, and post-purchase services. - Solicit feedback from clients to improve product and service quality. - Monitor performance metrics using analytics tools provided by IndiaMART to track sales, customer interactions, and lead conversion rates, identifying areas for enhancement. - Regularly analyze data to refine strategies and optimize results. Qualifications Required: - Prior experience in managing leads and clients within a B2B setting. - Excellent communication skills with the capacity to establish and maintain client relationships. - Proficient in utilizing Customer Relationship Management (CRM) tools. - Ability to analyze data and derive insights for strategy refinement. - Familiarity with B2B sales processes and negotiation tactics.
