Onboarding TeamLead - Client Handling

4 - 8 years

4 - 5 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role:

The Lead of the Letters team is responsible to lead a team of anchors to ensure the timely

generation of Offer letters of the Apprentices hired at various clients place

Key Responsibilities:

  • Handle client escalations on any delay in onboarding
  • Ensure to close the Letter generation pendency on the same month
  • Coordinate with Onsite, client, and BD team to get the statutory documents and bank

accounts

  • Respond to client/BD queries related to offer generation status as per prescribed time-

lines

  • Fulfill regular and ad-hoc requests arising on business needs
  • Collaborate with other departments based on client queries/resolution
  • Respond to queries of both internal and external stakeholders

Education & Experience

  • Graduation in any Stream
  • 2+ Years of experience ( 1 year exp in managing a team size of min 5)
  • Excellent in Microsoft Excel
  • Team Management
  • Ability to work under pressure and fast-paced environment
  • Ability to work on short deadlines

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Teamlease Services Limited logo
Teamlease Services Limited

Staffing and Recruiting

Bangalore Karnataka

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