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Teamlease Services Limited
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Customer Care Representative - Associate

Customer Care Representative - Associate

Teamlease Services Limited

0 - 3 years

3 - 6 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

BPO Communication Skills International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring for one of our leading client for Customer care Representative for Gurgaon location. Total experience - 6 Months - 5 Years in BPO, International client handling CTC - 3.3 LPA to 5 LP A for candidates with less years of experience if a candidate is excellent and experienced we can go upto 6 LPA. Location - Gurgaon Title Customer Care Representative Associate / Customer Care Representative Department Customer Experience The Customer Care Representative will be responsible for: Providing customer support to international customers over calls/chat/email Resolving customer issues Adhere to basic customer on boarding process Handling customers claims Running customized reports Cross-functional collaboration with internal customers as and when needed You will be a great fit if you: • Have exceptionally effective communication skills (both verbal & written) • Empathetic, patient & has a solution-oriented thinking skills. • Adaptable, agile & have accuracy in customer data handling. Education criteria: Bachelors degree or equivalent Minimum Experience: Minimum six months to five (0.6-5) years professional experience in customer service/Sales/Support/Communication intensive roles with international experience Flexible working in rotational shifts Willing to work for Delhi/Gurgaon location. Assess for resilience, tone of voice and problem-solving attitude. Candidates in or around Gurgaon (preferred)

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Teamlease Services Limited

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Bangalore Karnataka

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Customer Care Representative - Associate