Onboarding Specialist

JOB DESCRIPTION - Welcome to Dyninno India - a place where passion and expertise meet to create inventive travel and technology solutions. We're part of the global Dyninno Group that provides innovative products and services in finance, travel, and entertainment across 50 markets. In 2024, Dyninno proudly celebrates its 20th anniversary .Our team of over 5,400 professionals in 23 offices worldwide is dedicated to building a culture that celebrates innovation, hard work, and growth. Established in Gurugram in 2019, Dyninno India has quickly grown to become a team of over 600 employees across three divisions - Trevolution, Multipass, and Dynatech. Our Trevolution team is a group of dedicated travel agents who strive to make every journey a memorable experience for our customers. We are proudly offering ASAP Tickets and Skylux Travel as our primary products, ensuring that our clients receive the best travel deals available. Another one of our ventures, Multipass, is an innovative bank challenger that provides multi-currency accounts for businesses that transact globally. Our clients can manage their finances without delays anywhere in the world, allowing them to focus on what really matters - growing their business. Finally, our Dynatech team is a group of cutting-edge IT professionals who are constantly pushing the boundaries of technological advancement to deliver innovative solutions for our clients. At Dyninno India, we believe in the power of talent and strive to provide a supportive and stable environment that enables our teams to unleash their full potential and achieve great things. Role & responsibilities Coordinate the end-to-end onboarding process to ensure a smooth, structured, and welcoming experience for new hires. Schedule and facilitate orientation sessions covering company overview, policies, and system setup. Provide continuous support to new joiners throughout onboarding and probation, acting as their primary point of contact for queries or concerns. Maintain accurate onboarding records and track key metrics (e.g., completion timelines, feedback scores, performance) to monitor effectiveness and scalability. Collaborate with HRBPs to conduct monthly manager-employee feedback sessions during probation. Explore and implement innovative, scalable onboarding approaches to enhance experience and impact. Plan and execute employee engagement activities, team-building initiatives, and internal communication strategies. Monitor engagement metrics and recommend data-driven actions to boost morale and productivity. Conduct periodic one-on-one check-ins to assess employee well-being, satisfaction, and development needs. Collect and analyze exit feedback to identify trends and suggest improvements for retention. Act as the first point of contact for employee concerns or grievances. Address and resolve issues with professionalism and confidentiality, ensuring alignment with HR policies.