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4.0 years
4 - 6 Lacs
bengaluru
On-site
DESCRIPTION Amazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done. This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams. Key job responsibilities 1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap. 2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution. 3) Define analytical approach; review and vet analytical approach with stakeholders. 4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs 5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation 6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis 7) Work with a variety of data sources and Pull data using efficient query development that requires less post processing (e.g., Window functions, virt usage) 8) When needed, pull data from multiple similar sources to triangulate on data fidelity 9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team 10) Provide program communications to stakeholders 11) Communicate roadblocks to stakeholders and propose solutions 12) Represent team on medium-size analytical projects in own organization and effectively communicate across teams A day in the life 1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes 2) Have the capability to handle large data sets in analysis through the use of additional tools 3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes 4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing 5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved 6) Communicate complex analytical insights and business implications effectively About the team AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace. AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities. We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams. BASIC QUALIFICATIONS 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business 4+ years of ecommerce, transportation, finance or related analytical field experience PREFERRED QUALIFICATIONS Experience in Statistical Analysis packages such as R, SAS and Matlab Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
7.0 years
2 - 4 Lacs
bengaluru
On-site
DESCRIPTION At Amazon, we pride ourselves on being Earth's most customer-centric company, and we're searching for exceptional leaders to join our dynamic team. As part of Amazon Robotics within Fulfillment Technologies & Robotics (FTR), our Global Operations-Artificial Intelligence (GO-AI) division plays a crucial role in revolutionizing automation through Computer Vision and Machine Learning technologies. GO-AI specializes in delivering high-quality data that powers AI and Machine Learning product lifecycles, utilizing both near real-time human-in-the-loop (NRT HITL) and offline annotations. Our work directly impacts Amazon's ability to innovate and improve customer experiences through automated solutions. We're currently seeking a Manager II, Operations to join our GO-AI team. In this role, you'll lead a team of managers and subject matter experts, driving operational excellence and ensuring business continuity. Your responsibilities will extend beyond day-to-day management to include strategic planning, process optimization, and the development of high-performing teams. The ideal candidate will excel at orchestrating complex operations, demonstrating strong leadership in managing both people and processes. You'll be responsible for setting and achieving production and quality targets while fostering an environment of continuous improvement. Your ability to communicate effectively, both verbally and in writing, will be crucial as you collaborate with multiple stakeholders across the organization. This role offers an exciting opportunity to shape the future of AI operations at Amazon while developing your leadership skills in a fast-paced, innovation-driven environment. If you're passionate about building and leading teams, driving operational excellence, and contributing to innovative technology solutions, we want to hear from you. Join us in our mission to push the boundaries of what's possible in AI operations while delivering exceptional value to our customers worldwide. Key job responsibilities Leadership & Team Management: Lead and develop a team of 5-7 front-line managers/leads with an indirect span of ~100 team members Drive performance management, career development, and succession planning Make hiring and performance management decisions in partnership with HR Coach and mentor managers to develop leadership capabilities Operations Excellence Own SLA compliance and task completion targets for the organization Establish and maintain quality control processes and performance metrics Drive continuous improvement initiatives across multiple teams Manage sprint planning and team output optimization Execute capacity planning and resource allocation Strategic Initiative Management Lead end-to-end process improvement projects affecting multiple teams Spearhead global rollouts of new technologies and procedures Partner with cross-functional teams to resolve quality and performance barriers Develop and implement risk mitigation strategies Technical Expertise Oversee ML data quality procedures and standards Drive operational performance metrics and improvements Contribute to site-level strategy, capacity analysis and quality improvements Manage pilot programs for new technologies and procedures BASIC QUALIFICATIONS Strong analytical and problem-solving abilities Excellence in stakeholder management and communication Deep understanding of ML operations and data quality principles Proven track record of leading large-scale organizational changes Experience with Agile/Scrum/application of Gen-AI methodologies to lead AI-assisted operations Strong business acumen and strategic thinking capabilities Handled Global scope with significant influence on organizational strategy Bachelor's degree or equivalent practical experience 7+ years of experience in operations management 3+ years of people management experience, including managing manager Experience with ML operations, data quality management, Fulfillment Operations or related field PREFERRED QUALIFICATIONS - We are looking for candidates who can join work from Bangalore - Onsite. Master's degree in Business Administration, Operations Management, or related field Experience in artificial intelligence or machine learning operations Track record of leading large-scale process improvement initiatives Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
2.0 years
2 - 7 Lacs
bengaluru
On-site
DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 2+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
3.0 years
0 Lacs
karnataka
On-site
DESCRIPTION Join a talented team of software engineers and technical leaders dedicated to reaching the next billion customers. This role offers the opportunity to work on high-impact, complex challenges as we scale our systems to support new and rapidly growing India and emerging marketplaces. As a software engineer on the team, you will be responsible for the technical design and implementation of solutions that enable our Direct Fulfillment (DF) model. DF allows vendors to ship products directly to customers on behalf of Amazon. This requires building systems that can reliably work end-to-end for emerging and global marketplaces and enable seamless customer experiences. If you're excited to grow your skills while helping us scale the world's most customer-centric retail technology, we'd love to hear from you! Key job responsibilities You will be a technical leader to drive the Designing and developing highly reliable, scalable, and distributed systems. Delivering quality features on-time and execution against project plans and delivery commitments. Working with team members to manage the day-to-day development activities, participate in designs, design review, code review, implementation, and operational excellence. Engaging and working with customers and dependencies to ensure the quality delivery. Mentoring other engineers Maintaining current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with the team in bringing in new technologies. Launch products to India as well as world-wide marketplaces About the team Direct Fulfillment (DF), known in the industry as "dropship," is a fulfillment model that allows vendors to ship orders directly to the Customer. The offer is branded as 'Ships and Sold by Amazon' and the customer service experience is the same as items sold from Amazon Fulfillment centers, such that the customer does not know the difference. DF was launched in India (IN) on Oct 2018. Our vision: “provide customers with widest possible retail selection while maintaining a superior experience for vendors and cost structure for Amazon”. BASIC QUALIFICATIONS 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language PREFERRED QUALIFICATIONS 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
3.0 years
4 - 7 Lacs
bengaluru
On-site
DESCRIPTION We are seeking an experienced Learning Experience Program Manager (LX PM)to join the Customer Trust Training (CTT) team, specifically supporting the Selling Experience Partner Operations (SEPO) Learning Experience Design team. This pivotal role will focus on driving learning excellence through data-driven insights for curriculum development, enhancements, and performance optimization. The position requires managing performance insights to improve decision quality and leading key learner experience initiatives to support SEPO Investigators worldwide. The LX PM will concentrate on three primary areas: first, partnering with Operations, TRACE, Product, and Business teams to understand training needs and devise solutions while serving as a consulting partner; second, collaborating with Ops and Learner Performance teams to analyze trending defects and define corrective and preventive measures from a training content perspective; and third, managing key business priorities from stakeholders, overseeing the project portfolio and intake process, and maintenance cycle management for Learning Experience Design. The ideal candidate should possess strong analytical skills, program management expertise, and the ability to work effectively across multiple teams and stakeholders while maintaining a focus on improving learning outcomes and operational efficiency. Key job responsibilities Strategic Learning Design & Consultation Partner with Operations, TRACE, Product, and Business teams to assess training needs Lead planning the design, development, and implementation of comprehensive learning solutions Serve as primary consulting partner for training initiatives Performance Analysis & Improvement Design and manage learner progression paths from onboarding through advanced skills Implement statistical-based toll-gates and success criteria Analyze training effectiveness using data-driven insights Partner with Operations to address trending defects through training solutions Program Management Lead curriculum evaluation and maintenance governance Manage project portfolio and intake process Drive defect reduction initiatives Oversee maintenance cycle management for Learning Experience Design Quality Assurance & Reporting Conduct deep-dive analyses of executive escalations Develop and implement corrective and preventive measures Prepare monthly flash reports on program effectiveness Track and report key performance metrics About the team The mission of the Customer Trust Training team (CTT) is to protect Amazon customers by ensuring that all Investigators are able to deliver on our high-performance bar following completion of training on a new skill or learning path. Our primary responsibility is to create and deliver process training across all Investigator populations, including new hire core, upskill, cross-skill, cross-vertical, specialty queue trainings. Additionally, we also support change management and defect reduction training solutions as required by specific business units. Within CTT, there are three primary teams—, and Learning Experience Design (LXD), Training Delivery (TD), and Learner Performance (LP). BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 5+ years of experience in training or instructional design core works PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules 3+ years of communicating with and presenting to executive and senior audiences experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
15.0 years
9 - 10 Lacs
bengaluru
On-site
DESCRIPTION Are you a strategic thinker who thrives on bringing order to complexity? Do you have a talent for orchestrating multiple projects while keeping stakeholders aligned and teams motivated? Can you translate big-picture goals into actionable roadmaps that deliver results? If you're someone who combines organizational skills with leadership ability, we want to hear from you! Amazon Web Services (AWS) is seeking a Senior Program Manager to join our team in India. In this role, you will be driving our most critical developer initiatives from conception to delivery. You will be navigating ambiguity, managing multiple workstreams working with stakeholders across all levels in the organization. Key job responsibilities Lead end-to-end program management of complex, cross-functional initiatives, ensuring alignment with business objectives and successful delivery Develop and maintain program plans, including timelines, dependencies, risks, and resource requirements Partner with senior leadership to define program strategy, success metrics, and key deliverables Drive effective stakeholder management across multiple business units, maintaining clear communication channels and managing expectations Monitor program budgets and resource allocation, ensuring efficient use of resources Lead continuous improvement initiatives to enhance program delivery methods and team effectiveness A day in the life Your morning may kick off with distributing status updates for major workstreams, highlighting key metrics, blockers, and upcoming milestones. You might then run a standup where you help the team resolve blockers, then pivot to writing the monthly business reviews gathering data points and ensuring your narrative communicates both successes and areas needing attention. In the afternoon you might lead a cross functional meetings to plan for an upcoming developer event. Throughout the day, you will maintain a balance between strategic thinking and hands-on problem solving, ensuring both the big picture and daily details receive the attention they need. About the team The Developer Experience team's mission is to explore the future of development so that we can help developers navigate a path to that future. Our goal is inspire developers around the world. We show them how to practically use the new technologies to build efficiently in the cloud. We show them new things they are now able to achieve, both in tackling more complex cloud problems and building new solutions that leverage generative AI. We earn trust with developers by being authentic, and by being practitioners ourselves. We are on an exciting journey together, and not everything is solved yet. BASIC QUALIFICATIONS Bachelor's degree in Business Administration, Technology management, or a related field 15+ years of experience in program management, project management, or related fields Proven track record of successfully delivering complex, multi-faceted programs in a fast-paced environment Excellent communication skills, both written and verbal, with the ability to tailor messaging to diverse audiences Proficiency in project management tools and software (e.g., JIRA, Asana) Experience managing program budgets and resources PREFERRED QUALIFICATIONS Demonstrated experience in stakeholder management, including executive-level engagement Strong analytical and problem-solving skills, with the ability to make data-driven decisions Experience in vendor management and third-party partnerships Proven track record of mentoring junior program managers and building high-performing teams Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
10.0 years
1 - 6 Lacs
bengaluru
On-site
DESCRIPTION Principal Engineers provide technical leadership at Amazon.com. They help establish technical standards and drive Amazon’s overall technical architecture, engineering practices, and engineering methodologies. They work on our hardest problems, building high quality, architecturally sound systems that are aligned with our business needs. They think globally when building systems, ensuring Amazon.com builds high performing, scalable systems that fit well together. Principal Engineers are pragmatic visionaries who can translate business needs into workable technology solutions. Their expertise is deep and broad. They are hands on, producing both detailed technical work and high-level architectural designs. BASIC QUALIFICATIONS 10+ years of non-internship professional software development experience Knowledge of object-oriented design, data structures, and algorithms PREFERRED QUALIFICATIONS Experience designing and building large-scale systems in a multi-tiered, distributed environment (Service Oriented Architecture) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
10.0 years
0 Lacs
bengaluru
On-site
DESCRIPTION As a Principal Applied Scientist, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. You solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. You are a hands-on scientific leader. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. You amplify your impact by leading scientific reviews within your organization or at your location. You scrutinize and review experimental design, modelling, verification and other research procedures. You probe assumptions, illuminate pitfalls, and foster shared understanding. You align teams toward coherent strategies. You educate, keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. You help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads. Key job responsibilities Responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. Develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. Participate in organizational planning, hiring, mentorship and leadership development. Technically ambitious with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance). About the team Want to be part of the team whose mission is to expand Alexa to new countries, languages, devices and cultures? The Alexa International team makes it happen. Our customers are very diverse in where they live, the languages they speak to Alexa, the devices they use and the content that matters most. In turn our problems are diverse and need innovative solutions. Alexa International is at the nexus of all other Alexa teams and features, such as Smart Home, Music, News, ASR (Automatic Speech Recognition), NLU (Natural Language Understanding), Fire TV, Skills etc. We collaborate with hardware and software developers within and outside Amazon to build delightful experience for our customers. We’re working hard, having fun, and making history; come join us! BASIC QUALIFICATIONS PhD with specialization in artificial intelligence, natural language processing, machine learning, or computational cognitive science 10+ years of combined academic and research experience. Strong publication record in top-tier journals and conferences. Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. Mentors and trains the research scientist community on complex technical issues. Experience developing software in traditional programming languages (C++, Java, etc..). Excellent written and spoken communication skills PREFERRED QUALIFICATIONS Experience building and deploying innovative machine learning solutions at scale for minimum 10 years. Expert level skills across many Machine Learning methodologies. Published research work in academic conferences or industry circles. Experience delivering complex end-to-end global ML solutions that run at very large scale. Experience working with real-world data sets and building scalable models from big data. Thinks strategically, but stays on top of tactical execution. Exhibits excellent business judgment; balances business, product, and technology very well. This technical leader for machine learning will be an independent thinker who can make convincing, information-based arguments. With a strong bias for action, this individual will work equally well with science, engineering, economics and business teams. This person will have very sound judgment and be able to recruit and develop high calibre talent. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
7.0 years
5 - 10 Lacs
bengaluru
On-site
DESCRIPTION India Payments org comprises of three product portfolios (a) Core Payments Portfolios & Affordability solutions like IBD, NCEMI & Rewards (b) First-party Payment Instruments a.k.a. Amazon Pay Products (APP) (5 of them), and (3) Everyday Use Cases (EUC) (32 of them). These businesses are significantly different from each other, involve large data exchanges and analysis. Hence the need for AI/ML products for insights and customer targeting and deepening customer engagement is fast growing. Amazon Pay India is looking for a product manager with a strong Data Science / Tech background to guide the vision and mission of the Advanced analytics team at Amazon Pay, guiding a team of highly motivated Data Scientists and analysts Key job responsibilities The leader would work closely with software developers, category, business and operations teams to get the products developed. a) own and develop further the portfolio of data science products (such as Outlier Analysis Tools, Economic profit estimation tools, Next Best Action prediction, Advanced targeting, Spend optimization, and existing data pipes to other Amazon ML teams to guide their prediction). c) Build and interpret causal models d) Own the Propensity Data Platform (PDP) built using deep neural networks, that powers automated widgets and is used for business insights. The platform also generates customer segments for marketing, impacting an estimated 10M customers on a weekly basis and improving their customer engagement. e) Write BRDs and other Amazon standard review docs to communicate vision and progress to management. About the team The Pay data team consists of 3 verticals: a) Platform team who maintain the Single Source of truth for all pay data. b) Business partnering team who work with Business stakeholders to serve their reporting and other analysis needs c) Advanced analytics team who build AI / ML products that deal with targeting, optimisation, anomaly detection, help determine causality. These model outputs can also be consumed by business leaders for gaining deeper insight. The role being publicised is for this Advanced analytics leader. BASIC QUALIFICATIONS Bachelor's degree Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Experience contributing to engineering discussions around technology decisions and strategy related to a product 7+ years of technical product or program management experience Experience owning/driving roadmap strategy and definition Experience with feature delivery and tradeoffs of a product PREFERRED QUALIFICATIONS Experience in using analytical tools, such as Tableau, Qlikview, QuickSight Master's degree Experience managing data pipelines Experience as a leader and mentor on a data science team Knowledge of Statistics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
12.0 years
4 - 7 Lacs
bengaluru
On-site
DESCRIPTION Amazon’s Global Trade Services (GTS) team is looking for an experienced Trade and Product compliance professional in our IN team. The successful candidate will be part of Amazon’s Global Trade Services (GTS) team and report to the Country GTS manager. Ideal candidate will demonstrate 12 years of relevant experience, details given below. You will work closely with different functions including legal, public policy, logistics and supply chain, finance, business, and Product and Technology teams to continuously improve our compliance standard and risk management capability. The ideal candidate would be a self-starter with a subject matter expertise of trade and product regulations, particularly experienced with customs operations with a strong track record of delivering projects that involves coordination across different functions. The role will help drive and scale our trade and product compliance program through innovative process development, engaging cross-functional teams that span a broad range of stakeholders, including development teams, new business streams, and senior leadership. The candidate will have strong program/project management skills, must have a passion for new challenges, be creative, self-directed, passionate about learning and inventing, and a great team player. In this role, you will drive continuous process improvement, and collaborate effectively to solve problems and develop requirements for new compliance solutions. Key job responsibilities Key job responsibilities 1. Apply awareness about Customs and key Partnering government agencies requirements. 2. Develop, implement, enhance, and maintain strategic compliance processes and solutions for managing IN regional trade and product compliances, and driving continuous improvements. 3. Monitor and implement regulatory changes. 4. Create metrics for management reporting. 5. Drive process improvement and compliance implementation projects. 6. Own leadership communications to stakeholder teams and leadership across all levels. 7. Innovate control mechanisms to best meet business goals and compliance requirements. 8. Expertise in Allied regulations of IN. 9. Program and Project management. 10. HSN classification, Valuation, Audits, Cross border regulatory interpretation and advisory. A day in the life Routine responsibilities includes: Project manage and lead customs and trade compliance processes to assess right HS classifications, Duty rates, Tariff concession exemptions and rebates. Evaluating Free Trade Agreements and offer SME guidance on Country of Origin (COO) Determination, Analysis on eligible parts, RVC validation etc. Engage with Legal, Tax and Public Policy teams to make industry representations through Trade bodies and Associations. Implement required SVB regulations, procedures, valuation and transfer pricing Lead internal and external regulatory audits around Customs and SOX compliance. Document Internal Control Processes (ICP) Review and assess Regulatory changes vide Trade Notices, Customs Circulars and notifications to communicate possible impact to internal stakeholders and leadership. Spearhead customs operations and tracking SLA deliverables of Carriers, CHAs and timely reporting of critical performance metrics to leadership Leverage tech and AI to build efficient compliance workflows around cross border trade, integrate with customs and broker EDIs to provide a real time, transparent and compliant trade data management systems. We will provide internal resources to automate. Enabling business models with applications of Free Trade Zones, Customs bonded warehouses or similar special zones and innovative compliance solutions. Handle matters pertaining to customs litigations, voluntary disclosures etc. Engage with local and global legal teams, represent the company on various trade matters with regulators like Customs, DGFT, DRI, SIIB, Customs Audit Groups etc. (Not Mandatory) Manage Advance Authorisations, EPCG, Export incentives (Duty Scrips, Drawbacks), Other Duty Remission schemes Offer guidance on Make in India and Product Linked Incentive (PLI) schemes to broaden export potentials. Understand US EAR regulations, Global sanctions and manage SCOMET review for export controls on Goods and Intangibles. Solve complex trade compliance problems and offer viable and complaint solutions to drive efficient ‘Cost Out’ strategies for business enablement. Engage on matters relating to other Product and PGA compliances like WPC, ETA, BIS, Import Permits/ Licenses, CDCSO, MoEF, EPR compliances etc. Collaborate with Procurement dept and Legal to onboard vendors and service providers in customs, transportation and international freight (air/ocean) Build SOPs, Processes and Project documents (CRD) to offer a comprehensive Compliance insights to facilitate New Project requirements. Manage Courier Imports and Exports of FOC shipments, Re-Exports, Repair and Returns, Coordinate with overseas suppliers for RMAs, GR waivers with Treasury etc. Drive assessment of AEO tier certifications and building a Centre of excellence to foster culture of compliance. About the team The Global Trade Services (GTS) team helps move hundreds of thousands of items each day through borders, obsessing over the import and export compliance requirements for over seventy countries so that our customers, vendors, and sellers can reliably send and receive a broad range of products. Global Trade Services consists of two operational areas: Trade Compliance and Product Compliance. The teams are based out of Mumbai, and Bangalore and reports to the Head of GTS in India. BASIC QUALIFICATIONS Bachelor's degree or equivalent Knowledge of Microsoft Office products and applications at an advanced level Experience developing and implementing of standards, policies and programs or equivalent Ideal candidate will demonstrate 12 years of relevant experience in Cross-border Customs Compliance. Ability to travel for business needs (domestically and internationally) on short notice. PREFERRED QUALIFICATIONS Project Management Professional (PMP) or equivalent certification Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent Ability to run SQL queries, analyse data. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
3.0 years
4 - 7 Lacs
bengaluru
On-site
DESCRIPTION About Amazon.com: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Overview of the role The Business research Analyst will be responsible for data and Machine learning part of continuous improvement projects across compatibility and basket building space. This will require collaboration with local and global teams, which have process and technical expertise. Therefore, RA should be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, and organizing and communicating data and reports. In compatibility program, RA perform Big data analysis to identify patterns, train model to generate product to product relationship and product to brand & model relationship. RA also continuously improve the ML solution for higher solution accuracy, efficiency and scalability. RA should writes clear and detailed functional specifications based on business requirements as well as writes and reviews business cases. Key job responsibilities Scoping, driving and delivering complex projects across multiple teams. Performs root cause analysis by understand the data need, get data / pull the data and analyze it to form the hypothesis and validate it using data. Conducting a thorough analysis of large datasets to identify patterns, trends, and insights that can inform the development of NLP applications. Developing and implementing machine learning models and deep learning architectures to improve NLP systems. Designing and implementing core NLP tasks such as named entity recognition, classification and part-of-speech tagging. Dive deep to drive product pilots, build and analyze large data sets, and construct problem hypotheses that help steer the product feature roadmap (e.g. with use of Python), tools for database (e.g. SQL, spark) and ML platform (tensorflow, pytorch) Conducting regular code reviews and implementing quality assurance processes to maintain high standards of code quality and performance optimization. Providing technical guidance and mentorship to junior team members and collaborating with external partners to integrate cutting-edge technologies. Find the scalable solution for business problem by executing pilots and build Deterministic and ML model (plug and play on readymade ML models and python skills). Performs supporting research, conduct analysis of the bigger part of the projects and effectively interpret reports to identify opportunities, optimize processes, and implement changes within their part of project. Coordinates design effort between internal team and external team to develop optimal solutions for their part of project for Amazon’s network. Ability to convince and interact with stakeholders at all level either to gather data and information or to execute and implement according to the plan. About the team Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in 14 countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. Retail Business Service (RBS) organization is a core part of leading customer experience and selling partners experience optimization. This team is part of RBS Customer Experience business unit. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The compatibility program handled by this team has a direct impact on customer buying decisions and online user experience. Compatibility program aims to address Customer purchase questions if two products works together, as well as reduce return due to incompatibility. BASIC QUALIFICATIONS Basic Qualifications Ability to analyse and then articulate business issues to a wide range of audiences using strong data, written and verbal communication skills Good mastery of BERT and other NLP frameworks such as GPT-2, XLNet, and Transformer models Experience in NLP techniques such as tokenization, parsing, lexing, named entity recognition, sentiment analysis and spellchecking Strong problem-solving skills, creativity and ability to overcome challenges SQL/ETL, Automation Tools Relevant bachelor’s degree or higher 3+ years combined of relevant work experience in a related field/s (project management, customer advocate, product owner, engineering, business analysis) - Diverse experience will be favored eg. a mix of experience across different roles Be self motivated and autonomous with an ability to prioritize well, and remain focused when working within a team located in across several countries and time zones PREFERRED QUALIFICATIONS Preferred Qualifications 3+ years combined of relevant work experience in a related field/s (project management, customer advocate, product owner, engineering, business analysis) - Diverse experience will be favored eg. a mix of experience across different roles Understanding of machine learning concepts including developing models and tuning the hyper-parameters, as well as deploying models and building ML service Experience with computer vision algorithms and libraries such as OpenCV, TensorFlow, Caffe or PyTorch. Technical expertise, experience in Data science and ML Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
3.0 years
0 Lacs
bengaluru
On-site
DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role - Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendor for Amazon Retail. RBS VSP team is looking for a bright, customer centric, data driven, and creative candidate to join our team. The successful Account Manager is an effective listener, communicator and problem-solver with expertise in process optimizations and systems thinking. You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Key job responsibilities Manage vendor relationships, negotiate contracts and execute pricing strategies. Identify new opportunities across a large number of brands, develop and execute project plans. Success will be measured by the performance of your task and deliverables on input metrics. BASIC QUALIFICATIONS Experience analyzing data and best practices to assess performance drivers 3+ years of sales or account management experience Excellent written and verbal communication skills to convey key insights from complex analysis in business terms to both internal and external parties PREFERRED QUALIFICATIONS Bachelor's Degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
8.0 years
3 - 10 Lacs
bengaluru
On-site
DESCRIPTION Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Do you like startups? Are you interested in Cloud Computing & Generative AI? Yes? We have a role you might find interesting. Startups are the large enterprises of the future. These young companies are founded by ambitious people who have a desire to build something meaningful and to challenge the status quo. To address underserved customers, or to challenge incumbents. They usually operate in an environment of scarcity: whether that’s capital, engineering resource, or experience. This is where you come in. The Startup Solutions Architecture team is dedicated to working with these early stage startup companies as they build their businesses. We’re here to make sure that they can deploy the best, most scalable, and most secure architectures possible – and that they spend as little time and money as possible doing so. We are looking for technical builders who love the idea of working with early stage startups to help them as they grow. In this role, you’ll work directly with a variety of interesting customers and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor. As well as spending time working directly with customers, you’ll also get plenty of time to “sharpen the saw” and keep your skills fresh. We have more than 175 services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You’ll also play an important role as an advocate with our product teams to make sure we are building the right products for the startups you work with. And for the customers you don’t get to work with on a 1:1 basis you’ll get the chance to share your knowledge more broadly by working on technical content and presenting at events. A day in the life You’re surrounded by innovation. You’re empowered with a lot of ownership. Your growth is accelerated. The work is challenging. You have a voice here and are encouraged to use it. Your experience and career development is in your hands. We live our leadership principles every day. At Amazon, it's always "Day 1". Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience 3+ years of design, implementation, or consulting in applications and infrastructures experience 10+ years of IT development or implementation/consulting in the software or Internet industries experience PREFERRED QUALIFICATIONS Experience in developing and deploying large scale machine learning or deep learning models and/or systems into production, including batch and real-time data processing Experience scaling model training and inference using technologies like Slurm, ParallelCluster, Amazon SageMaker Hands-on experience benchmarking and optimizing performance of models on accelerated computing (GPU, TPU, AI ASICs) clusters with high-speed networking. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
6.0 years
0 Lacs
bengaluru
On-site
DESCRIPTION About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role As a Manager, Vendor Specialist as part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon premium vendors. AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Specialists responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Key job responsibilities Responsibilities Include Lead a team of Vendor Specialists, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Vendor Specialist. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Specialist as appropriate. BASIC QUALIFICATIONS 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelor's degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software PREFERRED QUALIFICATIONS 2+ years of mentoring, leading and coaching experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
5.0 years
4 - 7 Lacs
bengaluru
On-site
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Sr Headcount and Global Planning & Manager (demand forecasting and capacity planning domain) who will be responsible for building business forecasting models attributed by headcount plans and long-term capacity, developing strategies for service and location/network footprint and optimizing resource utilization/occupancy through innovative ideas, while consistently delivering on Service Levels >90%. This is your chance to make history. We believe passionately, that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Also, with the evolving GenAI trend, we value your passion to discover, invent & simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them? Key job responsibilities This role will be responsible for analysing staffing needs, forecasting future requirements, and ensuring optimal workforce utilization and cost. The ideal candidate is expected to 1. Operate with significant autonomy and discretion, influences internal & external teams. Candidate will possess leadership experience in the i) capacity planning, ii) Opex budgeting, and iii) forecasting domain with an appetite to constantly engage through AI and improve the planning models. 2. Build best in class mechanisms, thus, enable a high performing global team to not only innovate through AI but also drive high impact cost cutting initiatives. 3. Partner with diverse stakeholders including Corporate Legal, HR, Finance, Recruitment, associated Planning teams, Expansions/GREF, Risk & Control, and Operations leaders to maintain a resilient and adaptable network, through projects both real-time and strategic, that supports and aligns with our org’s vision and growth 4. Identify, track, and drive confidential change management projects and initiatives to align with our site, network and business growth strategies within a multiple regional scope 5. Embody customer centricity, foster a culture of excellence in our operations, and work with minimal direction in a demanding and often ambiguous environment to grow the program globally 6. Be capable to support and own tactical & strategic global planning decisions proactively, while enhancing seller experience, eliminating team friction and optimizing cost 7. Dive deep into a range of problems and invest through GenAI driven situations that may require immediate intervention combined with a long term vision 8. Possess intermediate to expert level knowledge, and is ready to inspect the new-age forecasting models (like machine learning driven models, regression, e-commerce & quick-commerce driver injected forecasts, etc.). 9. Constantly raise the performance bar of the team and holding accountability with stakeholders, thus enabling strong cross-functional influence to drive change You are accountable to: Deliver on organization level cost goals/Opex budget for the year/quarter/month Build futuristic business models for seamless capacity planning and invest on GenAI Leading innovation to create agile HC planning/capacity models to meet the Service level standards according to Compliance and Seller/Customer Experience Lead a team of Analysts and Program Managers As a Leader, you should: be managing a global team of Capacity Planners/Forecasters, and support worldwide network of business units, and operational centres be able to provide regular coaching and feedback to direct reports to help grow functional skills and leadership capability, with support from stakeholders/operations' peers and Snr. leaders demonstrate understanding of performance and sets a high leadership bar and effectively applies to hiring decisions. understand and communicate the department’s vision to team members. set clear expectations and builds robust launch plans for new team members. understand team members’ engagement and motivation, works to retain top tier employees. set objectives with team members that enable achievement of department and functional goals. hold team members accountable for performance assess behaviours and coaches direct reports on demonstrating Amazon’s Leadership Principles within their role. identify and actively drives team changes, staffing and training needed to support capacity needs. inspect and guide resource planning discussions. A day in the life Strategic: Lead long-term capacity planning initiatives Drive AI/ML implementation in planning processes Develop strategic partnerships across organization Guide team on complex problem-solving Operational: Monitor real-time capacity utilization Ensure data accuracy and model reliability Manage escalations and critical issues Drive continuous process improvement People Management: Mentor and develop team members Build high-performing teams Foster collaboration across functions Maintain strong stakeholder relationships Critical Skills Demonstrated Daily: Strategic thinking and decision-making Data analysis and interpretation Leadership and team development Stakeholder management Crisis management and problem-solving Technical expertise in planning tools Executive communication This schedule can vary based on business needs, with additional time spent on: Quarterly planning sessions Annual strategic planning Technology implementation projects Team building activities Training and development Crisis management when needed BASIC QUALIFICATIONS 5+ years of cross functional project delivery experience 5+ years of program or project management experience 5+ years of working cross functionally with tech and non-tech teams experience Experience defining program requirements and using data and metrics to determine improvements Experience managing teams Bachelor's degree PREFERRED QUALIFICATIONS Experience managing, analyzing and communicating results to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
8.0 years
0 Lacs
bengaluru
On-site
DESCRIPTION Role Overview: Amazon Ads is seeking a dynamic, strategic, and execution-focused Senior Manager to lead our partnership charter with agency Central Teams. This role will be responsible for driving Amazon’s media adoption across an agency by collaborating closely with key central stakeholders, enabling deal negotiations, optimizing media pricing, and influencing business movement toward Amazon Ads. The role demands cross-functional leadership, strong media and financial acumen, and the ability to simplify complexity while driving measurable outcomes. ⸻ Key Responsibilities: Act as the central liaison with the agency central teams, aligning Amazon’s media solutions with GroupM’s trading priorities and agency objectives. Lead deal structuring and negotiations in partnership with Amazon Ads trading, legal, and finance teams. Drive ongoing performance tracking of deal consumption, and work with agency finance and investment leads to ensure adherence to commitments. Influence and collaborate with central buying, trading, and specialist teams to push planning teams toward Amazon Ads as a priority media partner. Champion the education and evangelization of Amazon media solutions (across video and programmatic,) across senior stakeholders Partner with internal Amazon product and tech teams to drive tech enablement and simplification, improving ease-of-use and automation in agency workflows. Build robust reporting mechanisms to track, report, and communicate impact across pricing, performance, and partnership progress. ⸻ Basic Qualifications: 8–12 years of work ex. in digital media, agency trading, or media sales, with strong exposure to agency holding groups Proven track record in stakeholder management, deal-making, and partnership development at senior levels. Deep understanding of media planning, buying, and trading processes across digital channels. Strong analytical mindset with experience in pricing, consumption tracking, and financial governance. Ability to work cross-functionally across internal teams (sales, product, finance, legal) and externally with C-suite agency leaders. ⸻ Preferred Qualifications: Experience with media advertising or retail media platforms. Exceptional communication, influencing, and project management skills. Demonstrated ability to navigate complex organizational structures and drive consensus. Passion for innovation and enabling tech-led solutions in the media ecosyste BASIC QUALIFICATIONS 4+ years of B2B sales experience Experience building customer relationships PREFERRED QUALIFICATIONS Experience building, executing and scaling cross-functional programs or advertising campaigns from concept to completion Experience using data and metrics to measure impact and determine improvements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
7.0 years
0 Lacs
bengaluru
On-site
DESCRIPTION AWS, India is leading the next paradigm shift in computing and offers a complete set of infrastructure and application services that enables customers to run virtually everything in the cloud: from enterprise applications and big data projects to social games and mobile apps. We have an exciting opportunity for a Enterprise Business Development Executive to join our fast growing team in AWS. The ideal candidate will possess a business development background that enables them to engage at all levels of a customer and partner organization, including C-levels of the business and IT. They should also be a self-starter who is prepared to develop and execute against a territory coverage plan business objectives. They will also demonstrate a strong technical competency focused on the IT landscape and cloud computing. Ensure there are tele-prospecting end-user accounts, as well as ensuring that all in-bound and out-bound leads are being handled in a timely manner. You will also track all leads within the CRM database tool, enter call notes, and assign them out to the appropriate resource. Roles & Responsibilities: Ensure all data is captured, tracked and qualified leads are entered into the CRM leads management system Deliver information on programs, promotions and products via phone, email, etc. Influence (or impact or promote) market share in a defined territory or industry vertical. Exceed various business objectives Develop and execute against a comprehensive account/territory plan. Create & articulate compelling value propositions around AWS services. Influence (or impact or promote) customer adoption. Maintain a an accurate forecast and various business reports Work with partners to extend reach & influence (or impact or promote) adoption. Possess the technical ability to explain (not implement) Cloud Computing, infrastructure solutions (Server, Storage, DC Services) & Internet architectures (firewalls, load balancers, etc). Develop case studies. Develop long-term strategic relationships with key accounts. Ensure customer satisfaction. Expect moderate travel BASIC QUALIFICATIONS - - 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience - - 10+ years of business development, partner development, sales or alliances management experience PREFERRED QUALIFICATIONS - - 5+ years of building profitable partner ecosystems experience - - Experience developing detailed go to market plans Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
5.0 years
0 Lacs
bengaluru
On-site
DESCRIPTION Drive revenue growth through strategic deal structuring and negotiations with advertisers and agencies utilizing Amazon's Demand-Side Platform (DSP) for programmatic advertising Key job responsibilities Key Responsibilities: Lead complex deal negotiations with potential and existing DSP partners Analyze financial models and business cases for DSP agreements Collaborate with legal, finance, and operations teams to structure deals Develop pricing strategies and contract terms Review and approve deal terms within designated authority limits Monitor DSP partner performance and contract compliance Provide guidance to junior deal desk team members Requirements: 5+ years experience in sales, business development, or deal structuring in a digital advertising environment Bachelor's degree in Business, Finance, or related field Strong financial modeling and analytics skills Experience with contract negotiations and deal structuring Excellent stakeholder management abilities Advanced Excel and data analysis skills About the team At Amazon Ads, we sit at the intersection of Advertising, Media and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive ROI for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and the Amazon Advertising Platform. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place! BASIC QUALIFICATIONS 3+ years of sales experience Experience with sales CRM tools such as Salesforce or similar software Experience in advertising Experience in DSP/ad network sales PREFERRED QUALIFICATIONS Experience building high-velocity ad products Experience working in e-commerce Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
8.0 years
4 - 6 Lacs
bengaluru
On-site
DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS 8+ years’ experience in Java/J2EE and 2+ years on any Cloud Platform; Bachelor’s in IT, CS, Math, Physics, or related field. Strong skills in Java, J2EE, REST, SOAP, Web Services, and deploying on servers like WebLogic, WebSphere, Tomcat, JBoss. Proficient in UI development using JavaScript/TypeScript frameworks such as Angular and React. Experienced in building scalable business software with core AWS services and engaging with customers on best practices and project management. PREFERRED QUALIFICATIONS AWS experience preferred, with proficiency in EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation, and AWS Professional certifications (e.g., Solutions Architect, DevOps Engineer). Strong scripting and automation skills (Terraform, Python) and knowledge of security/compliance standards (HIPAA, GDPR). Strong communication skills, able to explain technical concepts to both technical and non-technical audiences. Experience in designing, developing, and deploying scalable business software using AWS services like Lambda, Elastic Beanstalk, and Kubernetes. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
10.0 years
4 - 7 Lacs
bengaluru
On-site
DESCRIPTION This role is open to candidates based in Delhi or Bangalore. AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. The Amazon Web Services (AWS), India Global Sales Operations (APJ AGS GSO) team is seeking a a self-directed, motivated, and structured sales operations professional who is passionate about enhancing operational efficiency of our sales organization by driving process improvements, leveraging technology, and collaborating closely with global and regional stakeholders as we grow our business and expand our product mix. This includes managing the Operating Cadence governance, supporting the Monthly Metric Review (MMR), the APJ AGS leadership team Business Management Review (BMR), and the Area BMR processes, identifying technologies to streamline workflows and reduce manual efforts, and standardizing processes with global and regional teams. They will have the ability to earn trust through performance and relationship building, have strong business acumen and be able to connect financial data to technology, and develop processes to assist the teams in meeting their objectives. They will develop detailed revenue attainment and support customer adoption plans, report progress against those plans to management and help improve cross-organizational processes and systems. They will partner with other AWS team leaders in finance, marketing, billing, product management, and customer support to create and refine the tools needed to generate productivity increases. The successful candidate must be able to roll-up their sleeves and dive deep into unclearly defined spaces and instill proper levels of structure and control. They should be passionate about their work, detail-oriented, analytical, and have excellent problem-solving abilities. They should be experienced at working with applications to automate manual processes. They should have superb communication and customer-relationship skills, excellent process optimization acumen, and be a passionate advocate for their customers to other internal stakeholders. Key job responsibilities Managing financial reporting and analysis for a business vertical, ensuring timeliness, completeness and accuracy of reporting Developing metrics and reports to manage sales pipeline, billed revenue and quota attainment Leading development of and implementation of forecast models/methodologies, owning quantitative analysis of sales team performance Developing and implementation of performance dashboards that encompass key metrics Making recommendations and supporting the evolution, integration, and implementation of business intelligence and CRM tools, Identify opportunities to improve the operating cadence and reporting processes, implementing process enhancements and automation where possible. Leading territory planning, account segmentation & quota development Own the Operating Cadence calendar for the business, including scheduling regular business reviews, updating and publishing the calendar, and communicating changes to stakeholder groups. Support the Monthly review process for the business, including coordinating data collection, analysis, presentation preparation, and facilitation of the monthly review meeting. Support the leadership team, ensuring all necessary metrics, performance updates, and action items are captured and communicated effectively. Collaborate cross-functionally with other geo and global teams to ensure alignment and consistency in cadence, processes, and performance management. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, or related field 10+ years of experience in a sales operation, business operation, or finance role, preferably in a global, matrixed organization 5+ years of experience with development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting and forecasting Strong business-process design experience, written and verbal communication skills, as well as the ability to work effectively across internal and external organizations Excellent data analysis and data visualization capabilities, with proficiency in tools like Excel, Salesforce, Tableau and PowerPoint. PREFERRED QUALIFICATIONS Strong project management and process improvement skills. Experience with recurring-revenue business models; ability to predict and forecast business based on deep dive of past trends, new wins and seasonality. Effective communication and presentation skills, with the ability to translate data into actionable insights Experience in the IT industry, with specific knowledge about cloud and IT trends; clear understanding of AWS leverage to drive digital transformation Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses to support and grow a business Demonstrated problem-solving and critical thinking skills, with a solutions-oriented mindset. Experience working within a high-growth, technology company would be highly beneficial Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
5.0 years
4 - 7 Lacs
bengaluru
On-site
DESCRIPTION Job Title: DSP Program Manager Position Overview: Here at Amazon, we're seeking for an experienced Program Manager to lead our pricing initiatives for the Delivery Service Partner (DSP) program in India. We are seeking a detail-oriented Capacity Planner to optimize our two-wheeler delivery fleet operations. This role focuses on ensuring efficient utilization of our biker delivery fleet while maintaining service quality and cost-effectiveness. Key Responsibilities: Plan and optimize two-wheeler fleet capacity based on demand forecasts and historical data Collaborate with stakeholders to drive sustainability goals by adding EV fleet Monitor and analyze biker utilization rates and productivity metrics to optimize cost to serve Develop staffing plans for regular operations and peak periods Analyze delivery patterns and suggest improvements across zones Coordinate with operations teams to ensure adequate capacity is available and implement mechanisms to track onboarding and reduce roll overs Work with central and regional capacity leaders to build required flexibility and generate weekly capacity dashboards Required Qualifications: Bachelor's degree in Operations Management, Supply Chain, or related field 5+ years’ experience in delivery operations or fleet management Strong analytical and quantitative skills Proficiency in Excel and data analysis tools Understanding of urban mobility and last-mile operations Technical Skills: • Advanced Excel (pivot tables, VLOOKUP, macros) • Basic SQL knowledge • Experience with workforce management tools • Familiarity with routing and scheduling software • Knowledge of GPS tracking systems Preferred Qualifications: • Experience in ecommerce, food- delivery or quick commerce operations •Knowledge of labor laws and rider compliance requirements • Background in workforce scheduling •experience with simulation tools • Familiarity with weather impact on two-wheeler operations BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
3.0 - 5.0 years
6 - 7 Lacs
bengaluru
On-site
Lifestyle FinanceBengaluru - Residency Road Posted On 23 Aug 2025 End Date 23 Aug 2026 Required Experience 3 - 5 Years BASIC SECTION Job Level GB06 Job Title Senior Regional Manager - Lifestyle Finance, Solar, Solar Job Location Country India State KARNATAKA Region South City Bengaluru Location Name Bengaluru - Residency Road Tier Megapolis Skills SKILL SKILLS AS PER JD Minimum Qualification OTHERS JOB DESCRIPTION Job Purpose “This position is open with Bajaj Finance ltd.” First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (On roll and Off roll) – Hiring, Retention & Productivity. Responsible for empanelment of new dealers and resource allocation. Ensuring process & documentation compliance, FI, agreement execution & credit approval. Hiring, training & development of sales team to achieve targeted numbers. Responsible for tracking, managing & controlling PDD requirement compliance Understanding of CRM – Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. Managing and motivating the sales team towards achieving targets Conduct dealer events and competitions. Design and launch the competitions, identify winners and conduct recognition events 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee well in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of On-roll & Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of On-roll & Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 200 to 250 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 36 Number of Direct Reports: 2 to 4 Number of Indirect Reports: NA Number of Outsourced employees: 25 to 36 Number of locations: 4 to 7 Number of products: 1 i.e. Two Wheeler Finance Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications – Graduate / Post Graduate Good command in excel is essential. Work Experience – 3 to 5 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated
Posted 1 day ago
0 years
5 - 9 Lacs
bengaluru
On-site
DESCRIPTION The Retail Business Services (RBS) group is an integral part of Amazon's online product life-cycle and supports buying operations. The team’s primary role is to support the creation and enhancement of retail selection on the worldwide Amazon online catalog. The tasks handled by this group can impact online user experience. The successful Subject Matter Expert is a problem-solver, mentor and communicator with expertise in process optimizations and systems thinking. You will engage directly with multiple internal teams to drive business projects for the RBS team. You will utilize a wide range of skills and work on operational quality to independently drive the performance improvement projects. In this role you will be focused on improving the experience and satisfaction of Amazon customers (vendors/vendor managers/end customer), root cause analysis of issues and opportunities affecting the business. Key job responsibilities 1. Develop strategies for continuous improvement in process and customer quality. 2. Strengthen the existing Retail operations by ensuring identification of automation and upstream defect elimination opportunities. 3. Drive process excellence initiatives, drive Kaizen events and work on new automation / solution building projects 4. Able to drill into large amounts of data and extract meaningful business metrics. 5. Perform data analysis on trends observed and recommend solutions to the product and Business teams 6. Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust 7. Demonstrates the ability to dive deep into a problem, perform root cause and corrective actions to avoid defect reoccurrence. 8. Establishes key reports for functional area 9. Able to write , well-structured and detail-oriented documents in a clear, concise and audience-specific format The candidate is/has: 1.Aptitude and interest for Upstream Defect Elimination. 2. Ability to identify, prioritize and coordinate work streams as necessary including scheduling, time management, and meeting deadlines 3. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision About the team The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. BASIC QUALIFICATIONS Experience using data to influence business decisions PREFERRED QUALIFICATIONS Knowledge of SQL or Python Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
4.0 years
0 Lacs
bengaluru
On-site
DESCRIPTION About Us: The Amazon India Ads business functions as a strategic start-up with support and interest from business units across the company as well as Amazon’s top management. We are on our journey to build a world class advertising business using product innovation and a super smart pack of people. We are entrepreneurial in our approach and operate with bias for action and customer obsession at the core. With billions of ad impressions and millions of clicks served daily, our ad products are breaking fresh ground to create an impact across various channels of our retail business. We are a highly motivated, collaborative and a fun-loving team looking for likeminded individual to take us through our next leg of growth. This role offers an opportunity to explore numerous untapped opportunities and make a lasting impact on the future vision for Amazon Ads in India. The Role: Amazon is looking for an experienced Sales/Business Development Manager (BDM) to help grow its strategic advertising business in India. He/she will have the opportunity to define and execute the advertising strategy for most strategic brands in fast-growing advertising business, by identifying the key stakeholders with influence, establishing critical internal and partner relationships, and driving adoption wide array of Amazon India’s advertising products. He/she will work closely with senior Amazon leadership teams as well as global product and business organizations to offer the right advertising products to the right advertiser audiences, optimized for the India market. He/she will have a good understanding of the India digital advertising and ecommerce landscape, and be able to drive mutually-beneficial customer and partner relationships to scale the business in long-term. The ideal candidate will have key account sales or key account management background in the digital advertising space with revenue responsibility, proven track record of winning strategic customers/signing strategic long-term partnerships, upselling and cross selling various advertising products, possess strong communications skills, and have the ability to think strategically and analytically about the business, product, and market opportunities and challenges. He/she should have the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus. He/she will have a keen sense of ownership, drive, and desire to win! Key job responsibilities Serve as a key member of advertising sales team, helping us drive overall Amazon Advertising strategy and business growth Establish and build strong, long-term relationships with C-level executives across advertisers /brands. Contribute to the overall growth and profit of Amazon India’s business by nurturing our partner ecosystem Identify, rationalize, and define target market segments, engagement processes and ads strategy for our partners Use data driven insights to build and scale the ads business and ensuring advertiser success on the platform Act as the advertisers’ advocate to evangelize for their success working with Amazon India, by partnering with product, account management, support, and global teams to drive advertiser success on Amazon’s advertising platform. Prepare and give business reviews to the senior management team regarding progress and roadblocks to increase adoption & scale BASIC QUALIFICATIONS The ideal candidate is a proven performer with high customer obsession and Think Big capability. Ideally, should come with a proven track record of success at driving top sales results, partnering cross functionally, and professionally representing client needs/perspectives to rest of the organization. 4+ years of experience in digital sales, account management, business development, or partner management. Proven track record of managing and growing complex business relationship at scale. Strong analytical thinker who likely hails from a leading publisher, related segments or sophisticated interactive advertising agency. Ability to develop and execute sales strategies, tactics, plans, processes, systems and programs. Track record of personally closing complex deals end-to-end. Possess a talent for responding effectively to market direction, customer needs and competitive positioning. Can thrive in fast paced dynamic environments. Demonstrated ability to consistently close sales and generate revenues Strong analytical abilities, excellent written and verbal communication skills, strong attention to detail, and good follow-through PREFERRED QUALIFICATIONS Prior experience with India based ad networks (on the demand side) and/or with Media Agencies with strong digital sales presence. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
10.0 years
7 - 9 Lacs
bengaluru
On-site
DESCRIPTION AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Excited by using massive amounts of data to develop Machine Learning (ML) and Deep Learning (DL) models? Want to help the largest global enterprises derive business value through the adoption of Artificial Intelligence (AI)? Eager to learn from many different enterprise’s use cases of AWS ML and DL? Thrilled to be key part of Amazon, who has been investing in Machine Learning for decades, pioneering and shaping the world’s AI technology? At AWS ProServe India LLP (“ProServe India”), we are helping large enterprises build ML and DL models on the AWS Cloud. We are applying predictive technology to large volumes of data and against a wide spectrum of problems. Our Professional Services organization works together with our internal customers to address business needs of AWS customers using AI. AWS Professional Services is a unique consulting team in ProServe India. We pride ourselves on being customer obsessed and highly focused on the AI enablement of our customers. If you have experience with AI, including building ML or DL models, we’d like to have you join our team. You will get to work with an innovative company, with great teammates, and have a lot of fun helping our customers. If you do not live in a market where we have an open Data Scientist position, please feel free to apply. Our Data Scientists can live in any location where we have a Professional Service office. A successful candidate will be a person who enjoys diving deep into data, doing analysis, discovering root causes, and designing long-term solutions. It will be a person who likes to have fun, loves to learn, and wants to innovate in the world of AI. Major responsibilities include: Understand the internal customer’s business need and guide them to a solution using our AWS AI Services, AWS AI Platforms, AWS AI Frameworks, and AWS AI EC2 Instances . Assist internal customers by being able to deliver a ML / DL project from beginning to end, including understanding the business need, aggregating data, exploring data, building & validating predictive models, and deploying completed models to deliver business impact to the organization. Use Deep Learning frameworks like MXNet, Caffe 2, Tensorflow, Theano, CNTK, and Keras to help our internal customers build DL models. Use SparkML and Amazon Machine Learning (AML) to help our internal customers build ML models. Work with our Professional Services Big Data consultants to analyze, extract, normalize, and label relevant data. Work with our Professional Services DevOps consultants to help our internal customers operationalize models after they are built. Assist internal customers with identifying model drift and retraining models. Research and implement novel ML and DL approaches, including using FPGA. This role is open for Mumbai/Pune/Bangalore/Chennai/Hyderabad/Delhi/Pune. About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS 10+ years of professional or military experience, including a Bachelor's degree. 7+ years managing complex, large-scale projects with internal or external customers. Assist internal customers by being able to deliver a ML / DL project from beginning to end, including understanding the business need, aggregating data, exploring data, building & validating predictive models, and deploying completed models to deliver business impact to the organization. Skilled in using Deep Learning frameworks (MXNet, Caffe2, TensorFlow, Theano, CNTK, Keras) and ML tools (SparkML, Amazon Machine Learning) to build models for internal customers. PREFERRED QUALIFICATIONS 10+ years of IT platform implementation in a technical and analytical role experience. Experience in consulting, design and implementation of serverless distributed solutions. Experienced in databases (SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) and managing complex, large-scale customer-facing projects. Experienced as a technical specialist in design and architecture, with expertise in cloud-based solutions (AWS or equivalent), systems, networks, and operating systems. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 1 day ago
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