Onboarding Executive

Role & responsibilities

• Collaborate with cross-functional teams (Liens, Bankruptcy, Probate, QSF, Data & Investigation) to ensure smooth and timely project onboarding.
  
• Ensure Service Level Agreement (SLA) compliance by completing onboarding-related tickets in line with standard operating procedures.
  
• Perform deficiency checks and reporting for project onboarding documentation.
  
• Maintain, update, and upload data across internal databases as required by operations teams.
  
• Update system records, including data fields, document uploads, and document generation.
  
• Support administrative and operational special projects as assigned.
  

Preferred candidate profile

• High attention to detail with a strong focus on accuracy and quality
  
• Demonstrates a high level of professionalism in all work interactions
  
• Proficient in English verbal and written communication
  
• Advanced working knowledge of MS Office applications (Excel, Word, Outlook, etc.)
  
• Moderate to advanced proficiency in

  SQL

  and

  Power BI

• Proven experience participating in and supporting onshore/client-facing meetings
  
• Strong phone and verbal communication skills with excellent active listening abilities
  
• Ability to multitask, prioritize tasks effectively, and manage time efficiently

Interpersonal Skills

Communication

• Strong oral, written, and presentation skills with the ability to develop a deep understanding of business requirements
  
• Communicates clearly and effectively while working within cross-functional team environments
  

Collaboration

• Coordinates closely with team members and supervisors to deliver high-quality results
  
• Proactively identifies areas for process improvement and suggests actionable enhancements
  

Creativity & Problem Solving

• Thinks proactively to anticipate potential issues, risks, and solutions
  
• Applies creative and analytical thinking to solve complex problems
  
• Identifies and implements solutions that drive efficiency and consistency
  

Project & Time Management

• Effectively manages multiple tasks and projects while meeting deadlines
  
• Identifies risks and issues against goals in a timely manner and communicates them appropriately
  

Personal Development

• Highly self-motivated with a proactive and entrepreneurial mindset
  
• Thrives in fast-paced and dynamic work environments
  
• Continuously learns new technologies and processes to stay current in a rapidly evolving industry