Onboarding Executive

We are looking for an Onboarding Executive to manage the onboarding and activation of business owners and marketers on our platform. The role involves calling, guiding users, scheduling onboarding sessions, and ensuring a smooth start for new partners.

Key Responsibilities

• Call and communicate with new marketers and business owners for onboarding
• Explain platform features, benefits, and onboarding steps clearly
• Schedule onboarding calls, demos, or activation sessions
• Assist users in completing registration and profile setup
• Coordinate with internal teams for smooth onboarding execution
• Follow up to ensure successful activation and engagement
• Maintain onboarding records and daily call reports
• Build strong relationships with marketers and business partners

Required Skills & Qualifications

• Good communication skills in English and local language
• Comfortable with calling and relationship management
• Basic knowledge of mobile apps or digital platforms
• Organized, patient, and customer-focused
• Freshers or experienced candidates are welcome

Preferred Qualifications (Optional)

• Experience in onboarding, customer success, operations, or coordination
• Experience working with startups, platforms, or marketplaces

Job Type: Full-time

Pay: ₹8,238.88 - ₹29,712.92 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Leave encashment
• Paid time off

Education:

• Bachelor's (Preferred)

Work Location: In person