Offsites and Utilities Engineer

6 - 12 years

8 - 14 Lacs

Posted:2 weeks ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and detail-oriented professional with 3 to 5 years of experience to join our team as a Senior Associate in the Order to Cash domain. The ideal candidate will have a strong background in business administration or economics, with excellent communication skills and the ability to lead teleconferences in an international setting.

Roles and Responsibility
  • Maintain customer accounts and manage workflow system tasks efficiently.
  • Handle customer queries, resolve disputes, and monitor account activities promptly.
  • Manage inbound and outbound communications with external customers via calls, emails, etc.
  • Identify customer needs, clarify information, and deliver effective solutions professionally.
  • Record, verify, and execute transactions according to process documentation accurately.
  • Monitor and address process exceptions to ensure smooth operations.
  • Perform control checks as per process design and contribute to process improvement initiatives and value-added projects.
  • Cross-train within the team for backup coverage and identify/coordinate resolutions for process gaps.
  • Prepare and deliver regular reports (e.g., KPIs, aging reports) and adapt to organizational changes related to processes and projects.
  • Conduct process training sessions as needed.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Persolkelly India logo
Persolkelly India

Staffing & Recruitment

N/A

RecommendedJobs for You

hubli, mangaluru, mysuru, bengaluru, belgaum