Offshore Operations & Delivery Coordinator

Job Title:

Location:

Role Summary:

Offshore Operations & Delivery Coordinator

Key Responsibilities:

Finance & Invoicing

• Prepare and raise salary invoices from Cod3m to NVTP in coordination with the finance team.
  
• Collaborate with the CA team to ensure accurate financial reporting and payment processing between Cod3m and NVTP.
  

Account Management

• Maintain, track, and reconcile financial accounts related to Cod3m’s services for NVTP.
  
• Ensure monthly and quarterly financial records are aligned and audit-ready.
  

Team Coordination & Management

• Serve as a key point of contact for managing the offshore India team.
  
• Act as a Scrum Master for offshore teams, ensuring agile practices are followed and facilitating sprint planning, reviews, and stand-ups.
  
• Coordinate communication between offshore resources and on-site project managers to ensure timely project deliverables.
  

IT Asset Management & Salesforce Admin Support

• Maintain inventory of IT hardware and software assets allocated to offshore employees.
  
• Work with internal teams to ensure proper asset allocation, tracking, and lifecycle management.
  
• Perform Salesforce administrative tasks such as mass uploads, user creation/deactivation, data maintenance, permission set updates, and routine hygiene activities.
  
• Support team requests for Salesforce data reports, dashboard configuration, and access management.
  

Recruitment & Resourcing

• Lead Level 1 screening and interviews for offshore roles including Salesforce professionals, Account Representatives, Marketing Specialists, and other functional roles.
  
• Evaluate candidates and provide recommendations to respective hiring managers.
  

Requirements:

• Bachelor’s degree in Business Administration, Operations, Finance, or a related field.
  
• 3–6 years of experience in operations coordination, finance support, or project delivery roles.
  
• Strong understanding of agile methodologies and Scrum practices.
  
• Proficient in tools like Excel, Jira, Confluence, and Salesforce (preferred).
  
• Excellent communication and organizational skills.
  
• Ability to work independently and manage multiple responsibilities simultaneously.
  

Preferred Qualifications:

• Prior experience managing or coordinating offshore teams.
  
• Familiarity with IT asset management processes.
  
• Hands-on experience with Salesforce administration tasks.
  
• Exposure to international stakeholder collaboration.
  

Employment Type: